Ryan was super helpful, knowledgeable and patient! He helped us kit out our daughter for a trip to Iceland and gave us some great, honest advice that really helped with the decision making.
La empresa ha respondido
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Consulta las opiniones de los clientes
Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... Ver más
La empresa ha respondido
Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... Ver más
La empresa ha respondido
After breaking ankle last year needed good pair of supportive books to get walking again but have wider feet and a lot don't fit! Staff in local shop knew best makes to get for me to try, one mid pri... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de artículos de campamento
Sobre Millets - Barnstaple
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
85 High Street, EX31 1SS, Barnstaple, Reino Unido
- 01613 937060
5,0
Excelente
515 opiniones
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Excellent customer experience at Millets Barnstaple
The customer experience at Millets, Barnstaple, is excellent. Elliott served me, yesterday, when I bought new walking boots. I tried a pair on, for fitting, but the colour I preferred wasn’t available in the shop. Elliott went to great lengths to order exactly what I wanted and couldn’t have been more helpful. The boots have already arrived and look great. Being a repeat customer at this branch, this excellent service is typical in my experience.
18 de enero de 2024
Opinión espontánea
Respuesta de Millets - Barnstaple
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent service
Excellent service today from Elliot and Jeremy, who were both very friendly, helpful and professional and gave me good advice on the product I was purchasing.
17 de diciembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Jeremy was Brill
Jeremy was Brill! Very helpful, and kind. Not pushy or rude. Happy with my purchase!
14 de diciembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Ordering a Tilley hat from you…
Ordering a Tilley hat from you Barnstaple shop was very straightforward and your staff could not have been more helpful.
14 de noviembre de 2023
Respuesta de Millets - Barnstaple
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
The assistant was very patient
The assistant was very patient, understanding and extremely helpful.
22 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
top shop
an excellent service by knowledgeable staff keen to help.
21 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good customer service from Barnstable Store
Having tried to purchase a Turbo Flame lighter in Millets at Newquay and Bodmin whilst on holiday without success, I visited Millets at Barnstable who offered to order it for me and have it sent to my home. Mitch went above and beyond what the other stores had done and I came out a happy customer.
20 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
I came in looking for some walking…
I came in looking for some walking boots and spoke to Elliot. He was super helpful and really knowledgeable and held a couple pairs back for me so I had time to decide! Really good experience would recommend anyone to go there if they need any advice on walking kit:)
11 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Jeremy was very helpful and patient
Jeremy was very helpful and patient. Really high quality customer service which was greatly appreciated.
15 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
I was served by Elliott today who was…
I was served by Elliott today who was very knowledgeable and helpful when it came to selecting and buying some walking trainers. The store was very friendly and I could even take in Betty the cockerpoo with no issues. I ended up coming out with a pair of shoes and don’t know why I tried anywhere else. I will be definitely going back
14 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The assistant Elliott was very helpful…
The assistant Elliott was very helpful and charming. Nothing too much trouble. Very pleased with the servic
10 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great customer service
Visited local store looking for walking boots. The assistant (Mitch) was helpful and constructive and did not push for a sale. I tried several brands and types and found one that was great. It was at Mitch’s suggestion that I tried this one and it was the best. I was left with a very positive impression of the company and Mitch.
10 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Served today by Elliott
Served today by Elliott . Very knowledgeable- gave me options of walking boots & budgets and I cam away with a great pair of boots . Would highly recommend this store 😊
7 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Quality walking boots. Excellent service and advice from…
Excellent service and advice from Elliot when buying walking boots.
3 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
We were served by Elliott who was…
We were served by Elliott who was knowledgeable and helpful. Nothing was too much trouble.
3 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
My walking boots had given up so went…
My walking boots had given up so went to replace and good choice at reasonable price, Jeremy served me and was helpful in making aware of needs help but not in your face either.
1 de noviembre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Bought a pair of Peter Storm boots at a…
Bought a pair of Peter Storm boots at a good price! Jeremy was most helpful, thank you.
31 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
New walking boots
I took my daughter in to get some new walking boots and Elliott was so helpful and knowledgeable and we purchased exactly what we were after. Thank you so much 😊
30 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Unbeatable customer service…
The best service can not thank them enough! Mitch was amazing found everything we needed/wanted. Many thanks
Becky & Carl
28 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Really helpful staff especially Elliott…
Really helpful staff especially Elliott he spent time helping me find the correct kit and knew the clothing really well.
23 de octubre de 2023
Opinión espontánea
Respuesta de Millets - Barnstaple
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
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