Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... Ver más
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Consulta las opiniones de los clientes
Went into the store to look at jackets and hiking boots not really knowing what was best for us. Kai came over to us and answered all our queries, listening to what we wanted and helped us keep within... Ver más
La empresa ha respondido
I had such a lovely experience with Natalie and Sharm. They were both absolutely fantastic — so friendly, welcoming, helpful and attentive throughout our visit. Nothing was too much trouble, and they... Ver más
La empresa ha respondido
Very helpful salespeople. I was disappointed with the decline in choices in walking boots. I prefer Merrels or Berghaus Also the socks I bought size 5-6.5 were huge, they actually fitted my son who t... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de artículos de campamento
Sobre Millets - Bracknell
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
46 High Street, RG12 1LL, Bracknell, Reino Unido
- 01344 203524
5,0
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jack was so helpful and full of…
Jack was so helpful and full of knowledge
Excellent customer service
16 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
I went in the buy a pair of walking shoes
I went in the buy a pair of walking shoes. The salesperson, Jack, was very helpful and knowledgeable, explaining the attributes of each style of shoe.
16 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Always a pleasurable experience coming…
Always a pleasurable experience coming to Millets. Have been buying my hiking boots and rucksacks from Millets for years.
I was assisted today by Sharon and Natalie who were very helpful and great communicators.
Such a shame you are closing down. Wishing all the Staff the best for the future.
L. McCaffrey
15 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Jack at Millets in Bracknell served us…
Jack at Millets in Bracknell served us today and was very attentive and patient with my autistic son who would walk all over the shop to see if the shoes fitted okay. Great experience. Thank you Jack!
14 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Went in store today to find my daughter…
Went in store today to find my daughter some hiking boots for her DofE bronze assessment. Sharron was super helpful pointing out the best options for socks and boots. Overall great service, highly recommend!
14 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Respuesta de Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Respuesta de Millets - Bracknell
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent customer service at Bracknell…
Excellent customer service at Bracknell store. Not sure why it’s closing down, great crew to have.
6 de junio de 2026
Respuesta de Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great friendly service
Great friendly service from Jack today and ended up getting just what I wanted. Thank you!
12 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Jack was extremely helpful and very…
Jack was extremely helpful and very knowledgeable.
Such a shame the store is closing down. Bracknell town will really miss it.
8 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Wide selection of outdoor apparel
Wide selection of outdoor apparel. I was going to buy one leather belt but the sales assistant JACK told me about a deal to get two for a tenner, so I bought two …bargain ! Thanks Jack.
11 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Natalie was a superb sales assistant
Natalie was a superb sales assistant. It was a pleasure to be served by a cheerful, friendly lady.
8 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Natalie was very friendly and helpful
Natalie was very friendly and helpful. Got me what I wanted super quickly and was very knowledgeable. I am so sad that this branch is shutting down
8 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Jack and their colleague were very…
Jack and their colleague were very helpful at Bracknell store. Thanks
6 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Jack and Oliver were super helpful with…
Jack and Oliver were super helpful with my daughter and her friend choosing hiking boots for DoE.
They explained options and checked the fit multiple times, fetching more options to ensure they got it right rather than just closing on the first ones she seemed to like.
Helpful, knowledgable, and all round top notch. Thank you both.
6 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Visited the other day for the closing…
Visited the other day for the closing down sale, the team of Oliver and Sharon on the floor were so helpful and friendly to chat with
6 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Jack was really helpful today with…
Jack was really helpful today with helping me find the perfect hiking boot. He was very approachable and helped me out very quick
6 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Jack helped us get the correct boots…
Jack helped us get the correct boots for our hike in Norway. He was very knowledgeable and kind. All in all great service
6 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Sharon and Jack looked after us very…
Sharon and Jack looked after us very well
6 de junio de 2026
Opinión espontánea
Respuesta de Millets - Bracknell
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
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