Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
La empresa ha respondido
While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... Ver más
La empresa ha respondido
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... Ver más
La empresa ha respondido
Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 5, Woodfields Retail Park, BL9 5BY, Bury, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Scott, at the Bury branch, was very helpful, giving useful advice.

Respuesta de Millets - Bury
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in for inspection. Scott and Harry were both friendly and professional in their dealing with me. The faulty boots were duly inspected and like for like replacements were happily issued from stock. This validated both my faith in Scarpa's warranty and in Millets attitude to customer assistance. Thank you both.

Respuesta de Millets - Bury
Was in fillets in bury, and needed advise on footwear.
Spoke to Ri, who was absolutely brilliant.
Many thanks

Respuesta de Millets - Bury
Served by Callum in Bury store.
Helpful and responsive with a good selection.
Happy customer.

Respuesta de Millets - Bury
Great service, Ri and Chloe were super friendly and knowledgeable, made sure I got the right pair of boots for me. Thank you !

Respuesta de Millets - Bury
I came looking for a winter coat & asked Ri for help & she did help. I did purchase a coat in my price range.
Ri was very friendly & polite

Respuesta de Millets - Bury
I came into exchange a coat, the refund process was simple, Harry helped me out again, he's a star.

Respuesta de Millets - Bury
Came into millets looking for a new pair of walking boots. Harry offered me great service, he wasn’t too pushy and recommended me a great pair of boots. I will definitely be coming back!

Respuesta de Millets - Bury
Harry @ Bury store was very helpful- a great balance between not overbearing and providing helpful advice.

Respuesta de Millets - Bury
Always great service, very knowledgeable and friendly

Respuesta de Millets - Bury
I've order online which was simple to use. Fast delivery too. I've even been into their shops. Very helpful and very friendly staff. Definitely recommend this company

Respuesta de Millets - Bury
Great service by Callum at Bury 1184 and the other staff too. Very friendly and helpful and gave good advice on products. Thanks!

Respuesta de Millets - Bury
The young man (Callum at the Wood fields Store) was very helpful and polite. The walking boots I bought were a replacement for a matching pair which I have walked the tread off so I knew I didn't really need to try them on. He explained that if I hadn't worn them outdoors and the tags were still attached I could return them for a different size or have a refund

Respuesta de Millets - Bury
ordered next day delivery it arrived 5 days later. Then must of been as some sort of apology, they sent me a £75 off a wine bundle voucher, bare in mind in just 16years old😂

Respuesta de Millets - Bury
Callum at Bury 1184 branch of Millets was very professional & helpful.
Millets offers & sales are better than any other camping places.
It would be good to put a "until date" on the offers/sale items though.
Thanks guy's.

Respuesta de Millets - Bury
Travelled from Warrington to visit this store on the 9th August after buying a pair of Brasher boots online which were faulty. I was served by Callum and Scott who were very attentive, and dealt with this problem immediately with no trouble. Positive attitudes, friendly and offered further recommendations for things in the store. Best customer service I’ve had in a long time!!

Respuesta de Millets - Bury
Went in to buy some walking shoes. Good selection, was able to find just the right pair. There was a sale on, so price was very good and the quality is excellent. Due to the sale was also was able to pick an OS map, which was a bonus. Emily and Callum who were serving were very pleasant and were able to quickly find the right size of shoe I was looking for. Excellent.

Respuesta de Millets - Bury
While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers !! Thank you Scott PS We went into millets because they had dog biscuits and water available, The competition two shops down wouldn’t let the dog in.

Respuesta de Millets - Bury
Excellent and very friendly service from Callum in Bury today. Great shop

Respuesta de Millets - Bury
Excellent Service from Callum at Bury Store (1184), Really helpful and a credit to Millets - Thank You

Respuesta de Millets - Bury
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.