Millets - Colchester Opiniones 

1330
TrustScore: 5 sobre 5

5,0

17-18 High Street, CO1 1DB Colchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Colchester

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 17-18 High Street, CO1 1DB, Colchester, Reino Unido

  • 01206 574615

5,0

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1330)

5780 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent and very friendly service…

Excellent and very friendly service from Vic and Lee.

1 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I was greeted by Belinda & Sophie

I was greeted by Belinda & Sophie ! Amazing people , helped so much and just made everything so easy ! I highly highly recommend using millets, Colchester for all your hiking needs ! :)

28 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful and informative

Lee was really helpful in finding what I needed. He was pleasant, not pushy, but I still managed to find myself adding to the original order from the suggestions he made. Shopping is always more enjoyable when you get to speak to a real person. First time in a very long while, but I might return a bit sooner next time.

27 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I purchased a Berghaus beanie

I purchased a Berghaus beanie. The price was much cheaper than I expected. Lee was friendly, helpful and the service was great.

27 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Rob and Gareth…

Excellent service from Rob and Gareth when trying on walking shoes. Friendly and helpful without being pushy.

26 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great shoes at good price

Great shoes at good price. Lee was very helpful, even apologising for my mistake. He explained all product features and I bought three more items as he politely described them, lovely, funny guy! Thank you Lee.

24 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service today from Mandy.

Great service today from Mandy.
Allways a pleasure to shop in Millets at Colchester

24 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lee was so helpful

Lee was so helpful, polite, efficient

24 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience.

We went to millets in colchester to purchase some gifts for our family for the festival season. We were assisted by Mandy, she was very helpful and very professional plus point she introduced to us about the armed forces discount. We hope to visit you soon in the future.

11 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lee from the Colchester branch was very…

Lee from the Colchester branch was very helpful and polite during our visit to store today. We Felt comfortable asking him questions and his advice assisted us in our decisions. Thanks Lee, I love my new walking boots.

20 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I found a pair of boots on the Millets…

I found a pair of boots on the Millets website but wanted to try them on before buying them. I phoned the store and spoke to a very helpful lady. She checked the stock while I waited and put a pair aside for me to collect. I called into the shop the next day (20/10/24) and was served by Lee, another very helpful and engaging member of staff. A very pleasant experience.

20 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Rob gave me excellent advice on…

Rob gave me excellent advice on choosing a new pair of walking boots.

19 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Belinda, I love you!

I was in millets with my friend a couple of days ago and we were served by a lovely woman, Belinda. She was so lovely and welcoming as well as extremely helpful. I’ve never had such a great experience in a shop before. She was easy to talk to and a great conversationalist, as if id know her for years!! (She also fought off a bear in the shop just so we could make our purchase, top notch service if you ask me!)

8 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful advice from Rob on 28/09/24

Helpful advice from Rob on 28/09/24. I was looking for waterproof trousers. They are great

28 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Very much Sophie for you are…

Thank you Very much Sophie for you are managing system is very nice I'm very appreciate.

14 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful assistance from Sophie in…

Very helpful assistance from Sophie in Colchester. Thanks.

12 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly service

Fast, efficient and friendly service from Lee today. He was very helpful and cheerful. Thanks very much

11 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

See Rob…. He’s a great Tents guy !

Friendly and helpful people t ok do business with in Colchester , a shout out to Rob , we bought a camp chair there , and go back to browse for other things …. Thanks so much guys

25 de agosto de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lee is really great

Lee is really great. Thanks for providing quality stuff.

6 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

5 stars

My fav shop in town. Staff’s customer service 5 stars. Thank you Vic and Sophie for today!

4 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Colchester

Respuesta de Millets - Colchester

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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