Millets - Darlington Opiniones 

749
TrustScore: 5 sobre 5

5,0

5/7 East Row, DL1 5PZ Darlington, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic staff. Very friendly and knowledgeable. Sorted out my exchange without any issues and helped me pick a different product. I left feeling very pleased and thankful

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love this shop. Staff always are always friendly and helpful. Shop has a great selection of outdoor gear in including tent pegs and tarps. Recently bought the Icarus 500 and staff brought it to my car... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I went in to try on a specific pair of hiking boots I'd seen online, as the Peter Storm boots is bought previously had been discontinued. Unfortunately, the boots I tried on were... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to buy some new hiking boots. Young (ish) lad whose name I forget helped me choose a pair and gave me some excellent advice regarding fitting and what boots to buy as I have recently got a pai... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Darlington

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

749 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(749)

5780 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Visited store in Darlington

Visited store in Darlington, served by a lovely lady called Julie, I couldn't see what I was looking for julie politely offered assistance, and found exactly what I wanted in storage, as it was from the Autum range.

15 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Water proofing advice

Super advice from jade the assistant
Bought coat from here last winter and informed us how to look after the water proof coat and cleaning on our return
Invaluable employee 😀

4 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Went in to buy some new hiking boots

Went in to buy some new hiking boots. Young (ish) lad whose name I forget helped me choose a pair and gave me some excellent advice regarding fitting and what boots to buy as I have recently got a painful bunion. He even wrote down a link to you tube and insta sites with advice for people with bunions and how best to deal with them. Fantastic customer service- give him a pay rise and promotion!

2 de mayo de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service!

I have been into Millets a couple of times recently, as I’m new to hiking and needed a pair of good boots. I didn’t really know where to start but the lady who served me was extremely helpful and patient, and gave me some good advice. I purchased some boots on my second visit and I’m very pleased with them so far. Excellent little shop with 5* customer service!

21 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Called into Darlington branch for…

Called into Darlington branch for advice on ladies walking shoes. A young guy came and measured my feet and we talked about my needs having had an operation on my right foot. I am now the proud owner of a pair of Merrell ladies walking shoes and some really comfortable Bridgedale socks. First day out my feet feel amazing, I feel I could go anywhere in my new shoes. Can't thank you guys enough for your patience and very helpful advice. Will definitely be back again and would really recommend you to others.

22 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

My wife and I needed new walking boots…

My wife and I needed new walking boots and called into the store, we were greeted with friendly faces and fantastic advise from James on footwear and everything foot related

19 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

James gave great advice and took time to help me choose the most suitable item. Great service Millets Darlington.

23 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely friendly staff!!

we visited the store yesterday to get some boots for an upcoming trip to Scotland, as we entered the store and looked at the boots a female member of staff came over and asked if we needed any help, when approaching another member of the team when we wanted to try on some boots, James came to assist and could not have been more friendly & helpful and had us sorted in no time!! 🙌🏻

20 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Andy and James true professionals

Andy and James were extremely helpful. Great knowledge and advice was shared helping me make an informed choice when deciding on my purchases for my fathers birthday gift. Would highly recommend Millets in Darlington.

17 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful and patient staff.

20 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Good sale offers, nice clean store and changing room, helpful staff (Jade on the counter).

15 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

I just wanted to say a big thank you to the lady that served me in the Darlington store today. The item I needed for my daughter wasn’t in store but she was able to order it in-store to be sent to my home. I’ve already had a email saying its been dispatched. Lovely friendly service, and super helpful. Thank you. I didn’t catch her name but my receipt has Asst:005 Clerk:008. An absolute credit to your brand!

15 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service knowledgeable

Excellent service knowledgeable
Good range of decent quality outdoor clothing

15 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Purchased some new walking trainers…

Purchased some new walking trainers from the darlington store and jade who served me was very knowledgeable and helpful.

15 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff

The young man in Millets helped me to find a suitable item of clothing then assisted us with a problem we had with a torch on a hat which was not purchased from the store but he showed us how to charge it up as he had a similar one- very pleasant and patient.

12 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic service as always from the…

Fantastic service as always from the millets Darlington team! Will see you again shortly

8 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lads shopping trip done.

Got everything we needed at a great price. Staff as always really helpful and friendly.

6 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service and advice from James who…

Great service and advice from James in Darlington who was extremely knowledgeable. It’s great to go to an outdoor shop and speak to a team who know their stuff.

5 de abril de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Iceland Trip!

Myself and partner are travelling to Iceland and we had came into store on two occasions to look for a coat for my partner. Both times the staff were super friendly and helpful, and on the second time we were served by two lovely ladies. You didn’t have the coat we were originally looking for in my partners size, but the sales assistant was so helpful she managed to find us an alternative, which my partner absolutely loved!! We were definitely impressed by the quick, efficient and helpful service! Plus the interest in our trip and how friendly all the staff have been, we would 100% recommend millets to our friends and family, Thanks so much!

27 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Needed a pair of boots for my son

Needed a pair of boots for my son. Went in on Easter Sunday. Julie greeted us with a big smile and was very helpful in helping us choose.

31 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

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