Millets - Darlington Opiniones 

749
TrustScore: 5 sobre 5

5,0

5/7 East Row, DL1 5PZ Darlington, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic staff. Very friendly and knowledgeable. Sorted out my exchange without any issues and helped me pick a different product. I left feeling very pleased and thankful

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love this shop. Staff always are always friendly and helpful. Shop has a great selection of outdoor gear in including tent pegs and tarps. Recently bought the Icarus 500 and staff brought it to my car... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I went in to try on a specific pair of hiking boots I'd seen online, as the Peter Storm boots is bought previously had been discontinued. Unfortunately, the boots I tried on were... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to buy some new hiking boots. Young (ish) lad whose name I forget helped me choose a pair and gave me some excellent advice regarding fitting and what boots to buy as I have recently got a pai... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Darlington

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

749 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(749)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Sam and Jennii were amazing

Sam and Jennii were incredibly helpful with helping me find the right pair of walking shoes. They offered really helpful advice and made sure I left as a happy customer!

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service!

The customer service I received at Millets in Darlington was the best Iv ever had. A member of staff spent an hour with me helping find the correct insoles for my hiking boots. She was very knowledgeable and nothing was a problem to her. She couldn’t have done more. And better still I was given a 20% discount. ⭐️⭐️⭐️⭐️⭐️⭐️

2 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Accessible

Access ramp put out for me, although I did have to tell them how to use it. It was left out so I could exit without calling staff to release me. Thank you

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was looking for a new pair of…

I was looking for a new pair of walking/approach shoes. Found several I liked. Darren the assistant was extremely helpful and polite despite having to scurry backwards and forwards to the stock room. Very very helpful, a credit to Millets!
I did finally decide on a pair!

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visited your store yesterday

Visited your store yesterday, my husband and myself were looking at jackets and there wasn’t sizes available, the young man working in the store ordered them online for us to be delivered to our home no delivery to pay and they have arrived today , we couldn’t be happier 5⭐️rating

21 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, helpful staff. Good stock

Friendly but not overbearing staff, plenty of stock. Was served by Jamie who was very helpful.

13 de diciembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Highly recommended

Staff friendly and helpful. Item bought excellent quality.

22 de noviembre de 2024
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

A well-stocked shop with helpful assistants

A well-stocked shop with a good range of products and sizes.
We were looking to buy new walking shoes. The assistant, Jennii, was full of good advice and brand knowledge. She was helpful but in no way pushy.
We bought a pair each. Great, friendly service by Jennii and Gary.

26 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

A big thank you to Sam who went out of…

A big thank you to Sam who went out of his way to find something in the stockroom that I wanted.

20 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Good deals and great service

Good deals on boots in the Black Friday offers, and great service from Andy - very helpful and knowledgeable.

15 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Always helpful and friendly staff at…

Always helpful and friendly staff at this branch

16 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Found the staff were very helpful in…

Found the staff were very helpful in helping me try on a pair of leg gaiters.
Also a demonstration on how to wear a neck gaiter, proved to be very helpful as I realised I had not been wearing it correctly!

13 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Millets Darlington

Wish there was more stars to give x excellent customer service x very knowledgeable and nothing was too much trouble x the staff are amazing x
Thank you

1 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic service, great staff and good deals in Black Friday sale

Went into Darlington branch today looking for a new pack. The guy working today was excellent. He was just the right amount of helpful! What I mean is he had great product knowledge and clearly has a passion for the outdoors, he helped me try on an appropriate pack, made sure it fit correctly, explained about brand specifics and guarantees etc.
I often find that a lot of people who work in these outdoor shops assume you don’t know anything and spend a lot of time explaining basic things which just wastes time and I often lose the will to live and walk out. This guy took time to listen, it’s a shame I never got his name because he deserves recognition.

12 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The item I wanted was out of stock,the…

The item I wanted was out of stock,the man who served me offered to order it from store and have it delivered to my home address he was very helpful and polite.great all round service

11 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Went in to the store and andy helped me…

Went in to the store and andy helped me get some shoes what a happy and lovely man . Thanks for making me feel very welcome.

9 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Darlington

Respuesta de Millets - Darlington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

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