Millets - Dorking Opiniones

488

•

4,9

Tienda de ropa y equipos para actividades al aire libre

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10/11 St Martins Walk, RH4 1UT Dorking, GB

•

01306 776678

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Consulta las opiniones de los clientes

Had a great experience here. Mitch served us and helped me choose the right pair of walking shoes for my trip to New Zealand! So helpful, calm and patient. He showed me the best shoes for my trip and... Ver más

La empresa ha respondido

Still a fully stocked Millets with wide range of clothes, walking shoes, boots and camping stuff at reasonable prices. You can try on walking boots rather than risking Online buying. So best to use th... Ver más

La empresa ha respondido

Malia provided an exceptional level of customer service today. She was polite and went above and beyond in attempting to process some returns, trying different systems and even calling another store m... Ver más

La empresa ha respondido

Fast delivery. Good value for money. But can anyone explain why a UK outlet is selling thermometers graduated in F° as well as C°? And the wind-chill calculator on the back of the zip-puller style t... Ver más

La empresa ha respondido

Información sobre la empresa

Sobre Millets - Dorking

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

10/11 St Martins Walk, RH4 1UT, Dorking, Reino Unido
01306 776678

4,9

Excelente

488 opiniones

5 estrellas

4 estrellas

3 estrellas

2 estrellas

1 estrella

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Todas las opiniones

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5815 opiniones en los últimos 12 meses

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Es posible que utilice la IA para responderVer más

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

31 jul 2024

Good customer service

Really great little shop with good levels of stock. I recently had an issue with a pair of walking shoes that I had to return and I was given a replacement quickly and easily. I got great customer service and info from Josh629 who was really helpful.

30 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

31 jul 2024

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

24 jul 2024

Excellent service at Dorking

The staff at Dorking, particularly Mitch, were helpful and knowledgable. As a novice camper they explained pros and cons for each tent I considered. They made recommendations too. I left certain of my purchase decision.

24 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

24 jul 2024

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

16 jul 2024

A valued business in Dorking thanks to Joe and team

Joe and Millets have been in Dorking for a long time - always helpful and friendly and with some great deals. I rang yesterday to reserve an item not available on click and collect - he recognised the description I gave of myself, put the item aside and I collected it first thing this morning. A valued business in Dorking thanks to Joe and team.

16 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

16 jul 2024

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

13 jul 2024

Very helpful and friendly staff

Very helpful and friendly staff. Joe 629 ensured we found the right product for my son. Thank you.

13 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

13 jul 2024

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

12 jul 2024

Served by Mitch

Served by Mitch
Approachable, helpful and offered good practical advice. Will definitely visit again

12 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

12 jul 2024

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

10 jul 2024

Mitch was super helpful assisting me…

Mitch was super helpful assisting me with a store return today. He was polite, very happy to help and courteous. Fantastic service.

10 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

10 jul 2024

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

8 jul 2024

Friendly and helpful service.

6 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

8 jul 2024

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

7 jul 2024

Wonderful service from Mitch and Josh.

7 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

7 jul 2024

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

6 jul 2024

Amelia and the store manager (sorry…

Amelia and the store manager (sorry didn’t catch his name) were fantastic today. We had to kit out our two teenagers for D of E and they were knowledgeable but also aware that we need to be cost efficient! I would definitely go back in the future and was really impressed with the care and customer service.

6 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

6 jul 2024

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

3 jul 2024

Mitch was really helpful in dorking…

Mitch was really helpful in dorking store today - he advised me which sleeping bag would be best for my sons DofE trip
Thanks for your help

3 de julio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

3 jul 2024

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

24 jun 2024

I went to buy some new outdoor clothing…

I went to buy some new outdoor clothing and was served by Mitch who was very helpful but not pushy. Overall a pleasant experience.

24 de junio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

24 jun 2024

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

19 jun 2024

Good customer service

I came in to this store looking for a rucksack for a friends camping trip, the staff were helpful and great customer service.

definitely be going back

17 de junio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

19 jun 2024

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

13 jun 2024

Great service and experience

I was in need of new hiking equipment. Josh and aimee were very knowledgeable and helped me find everything I needed. Great service and very friendly.

1 de junio de 2024

Opinión espontánea

Respuesta de Millets - Dorking

1 jun 2024

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

1 jun 2024

Friendly and very helpful

Friendly and very helpful. Mitch always comes to the aid of customers as soon as they enter more or less

29 de mayo de 2024

Opinión espontánea

Respuesta de Millets - Dorking

1 jun 2024

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

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