Love visiting this store great staff especially summer who is very helpful and helps you get the right gear for what u need, and I usually end up buying extra things I don’t go in for 🤣
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Love visiting this store great staff especially summer who is very helpful and helps you get the right gear for what u need, and I usually end up buying extra things I don’t go in for 🤣
La empresa ha respondido
Having purchased walking boots (Merrell) from Millets 4 years ago, today noticed new offers in window so looked for new pair. Assistant Maiya was exceptionally patient and helpful, managing to find ha... Ver más
La empresa ha respondido
Such a shame the store is closing :-( Summer is always extremely helpful and we always receive great customer service. It’s been my go to shop for my scouting and camping gear for some time so will re... Ver más
La empresa ha respondido
I went in close to the end of the day however I was allowed to try on a pair of trousers which I bought and Summer the assistant was so friendly, courteous and helpful. No rushing, being pushy or he... Ver más
La empresa ha respondido
Escrito por la empresa
15/17 Market Street, SO50 5RH, Eastleigh, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Was looking for a rain coat. Summer was very helpful and friendly. I was deciding on which one to get. And I came back and bought it because it was a nice experience and I got a discount for blue light card.

Respuesta de Millets - Eastleigh
Friendly service and advice with no pressure. Well done and thankyou to Summer :)

Respuesta de Millets - Eastleigh
I wanted a new pair of walking trousers. The branch had a good selection in sizes ands lengths! I was able to try on easily and Summer was very helpful.
Would thoroughly recommend. Easy, free road parking not far away.

Respuesta de Millets - Eastleigh
Amazing customer service from Maiya and Summer. Really helped me when I needed help making my purchase.

Respuesta de Millets - Eastleigh
Listened when I called in advance to check the boots I wanted to buy were in stock, welcomed in to the shop with a nod as serving, offered to assist but equally happy to let us browse and to bring out those we liked and similar for us to try. No pressure but quickly there to answer any questions. Professional, knowledgeable and friendly from beginning to end. Wish all shopping trips were like that. Thank you Martin.

Respuesta de Millets - Eastleigh
Good value and choice. Friendly staff ready to help. Maiya was very knowledgeable about the products.

Respuesta de Millets - Eastleigh
Preparing for camping and went into Millets. Lots of great offers on and Martin the sales assistant was so patient (had a very fussy child with me) and was able to find what we needed. Martin was smiling at everyone who came in and singing away which my teenage daughter thought was a great way to make customers smile. Thank you Martin and Millets Happy soon to return customers.

Respuesta de Millets - Eastleigh
Having purchased walking boots (Merrell) from Millets 4 years ago, today noticed new offers in window so looked for new pair. Assistant Maiya was exceptionally patient and helpful, managing to find half a dozen pairs in my size and preferred style. Ended up getting a pair of Merrell, great fit and bonus of being on offer. Genuinely helpful staff member.

Respuesta de Millets - Eastleigh
The second time I’ve been into Millets in Eastleigh recently and been served by Summer. Both time she has gone above and beyond to help me. Excellent customer service and knowledge.

Respuesta de Millets - Eastleigh
Just browsing through Eastleigh and come across your outdoor display! Couldn’t believe the cheap pricing! Please don’t say your closing Eastleigh!
Summer was bloody brilliant, she helped collapse a table down for me to purchase, directed me to the YouTube video!! Very helpful and such an asset to your brand!

Respuesta de Millets - Eastleigh
Thanks Millets, and specifically your Eastleigh store from which I recently bought a pac-a-mac. I'd had really weary customer service from a rival 'outdoors' store and I was so pleasantly surprised to see and feel the difference at Millets, where I was given friendly service and a satisfactory purchase. I'm knocking off one star, not because of the in-store experience but because your sizing did not go beyond a 22 in ladies' pac-a-macs. We larger gals also like to be catered for. Because we are fat does not mean we only sit at home eating chocolate. Some of us are quite fit and enjoy outdoor pursuits. In the event the usual happened and a male item was found which fitted and luckily in a colour which I wanted. But should I be left feeling like an 'also ran' and not a valued customer? But you did redeem yourself by stocking male items with sleeves not made in arm lengths for a gorilla, so that I won't, as often happens, have a foot of extra sleeve hanging over my wrist. But can I just say that although I have a very robust personality and don't care a hoot about being fat, many people, particularly women, become embarrassed and too distressed to even look for a jacket, knowing they are not really being considered or catered for. It really isn't a good feeling, not even for me. If you can find a manufacturer of male jacket that fits me, why not be able to offer a female one too? But in general, an excellent customer experience.

Respuesta de Millets - Eastleigh
Very helpful. Whilst Scarlett couldn't fulfil my initial request, she provided options as to where I could get my purchase. It was very much appreciated. Thanks Scarlett.

Respuesta de Millets - Eastleigh
Great little shop with good staffing.
We wandered in to look at footwear and clothing and were greeted by the staff and left in peace to browse. Later we were asked if we required any assistance and made aware that staff were available of needed. In my opinion the right level of staff interaction. No one enjoys having people hover over you all the time.
When we made our purchase I was served at the till by Emily who was friendly, polite and knowledgeable.
Would happily shop there again.

Respuesta de Millets - Eastleigh
Purchased a load of camping gear from the shop today. Summer and her colleagues were very helpful and pleasant to deal with. Amazing sale prices too.

Respuesta de Millets - Eastleigh
Very brief but positive visit. Emily was polite and helpful

Respuesta de Millets - Eastleigh
Went in today and had great Customer service from Martin. He always get a friend hello/good morning as you go in and he was quick to check if we needed help. Everytime we go in he’s always very friendly and goes above and beyond to help! Fab team memeber

Respuesta de Millets - Eastleigh
Great service from Summer and Martin when choosing walking trousers. They had good advice and allowed me plenty of time to try on different sizes and styles.
They are both welcoming and friendly.

Respuesta de Millets - Eastleigh
Martin was very helpful in helping me choose a rucksack and rain cover for it. He explained tge offers and was very friendly.

Respuesta de Millets - Eastleigh
Martin was really helpful in helping us choose our camping chairs and made us aware of all promotions

Respuesta de Millets - Eastleigh
Good range and price! Helpful staff well organised shop. Served by summer

Respuesta de Millets - Eastleigh
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.