Millets - Fareham Opiniones 

617
TrustScore: 5 sobre 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to order on line. Rain jacket to replace one which was lost. Easy to pick up in Fareham. Very pleasant service i shop. Jacket looks fine but we've had no rain!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great service from Millets as usual Sadly sandals ordered were much smaller than the advertised size so had to return item

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Fareham

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Reino Unido

  • 01329 553088

4,8

Excelente

TrustScore: 5 sobre 5

617 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(617)

5107 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I took a pair of Magnum boots back that…

I took a pair of Magnum boots back that had split on the front joint. The staff were more than helpful and polite offered excellent service. This isn’t the first time I’ve had to deal with things like this. But each time I have been treated very well by staff and company would like to give them a five star rating and thank Connor And Lauren, for their excellent service. Have a lovely day guys.

3 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Megan was very helpful and…

Megan was very helpful and knowledgeable when deciding which boot to buy. Having fractured my ankle and trying to get back to work she was very easy to talk to making the experience worth purchasing. Thank you.

30 de noviembre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 2 estrellas sobre 5

I still had the SECURITY tag left in

I still had the SECURITY tag left in
in the jacket .

16 de noviembre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic team in Fareham

Lauren helped me put with choosing the most appropriate walking shoes for my needs. Lauren demonstrated how much they understood my needs and their expertise was obvious.
Another member of staff was also very helpful when I was choosing some wet-weather clothes.
I was very impressed by the team in Farehan on Tuesday 28.10.25. Thank you Millets, Fareham.

28 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Simply the best store for outdoor…

Simply the best store for outdoor clothing in the local area. Great team of staff who are always helpful and knowledgeable.

28 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent shopping experience …

Excellent customer service from staff at Millets Fareham store this morning when I popped in to buy some walking shoes.
Both staff members went above and beyond - thank you! ⭐️⭐️⭐️⭐️⭐️

24 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I was asked by an assistant if I needed…

I was asked by an assistant if I needed help choosing a waterproof coat .
I was unsure which one to choose and he gave ne all the info required and the benefits of both items which enabled me to make the correct purchase.The assistant was very pleasant and I am always happy with my experiences at this shop.

22 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Assistant very helpful

Assistant very helpful. Showed me range of over trousers and explained differences. Found me a shoe horn to put my boots back on after trying trousers!

20 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you - great customer service

We had a problem with a discontinued gazebo. Lauren phoned around numerous stores and managed to locate the last one in stock in the company, arrange for it to be sent to the Fareham store and kept it stored for a few weeks for me. This service was above and beyond my expectations and I was really grateful for the outcome. Thank you very much!

18 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff and great advice…

Very helpful staff and great advice given when buying wet weather gear. I would recommend this branch and I shall be using it in the future.

4 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Had a problem with some walking boots…

Had a problem with some walking boots they exchanged them and got me in some new ones with no problems. George was very helpful indeed, many thanks.

7 de octubre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding customer experience.

I took a pair of walking shoes that had failed due to manufacturing fault (not a Millets issue). I did not have the original invoice but Lauren went out of her way to contact the branch where they were purchased and track down the sales invoice.
Her product knowledge, advice and customer service was outstanding, I would definitely shop here again because of the service received. I hope head office appreciate the valuable asset staff like Laurrn are to the company.

21 de septiembre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I had exceptional customer service from…

I had exceptional customer service from Connor. He was very knowledgeable about the different brands of walking shoes and spent time helping me find well fitting, comfortable and waterproof shoes.

20 de septiembre de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service and attention!

Great service and attention!
Well done and thank you to Owen as a customer he helped me enormously

19 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Personable and helpful salespeople

George was extremely helpful and we left the store feeling satisfied with our purchase. This is not the first time we have had a good experience in this store. Conor and Megan are also very helpful.

23 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 4 estrellas sobre 5

Friendly and helpful

Although Millets did not stock my first choice item the staff were friendly and helpful and I was able to purchase a satisfactory alternative.

26 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing Service From Lauren ⭐️⭐️⭐️⭐️⭐️

On Thursday I had the most incredible experience with the Fareham team.
My 6 year old even commented on how he “loved that shop” when I asked why he said it was because the people were so lovely.

The staff had reserved a tent for us without question and then upon arrival were so welcoming.

Lauren went above and beyond for us and I couldn’t recommend her anymore.
Her service was exceptional

Thank you Lauren and thank you millets Fareham! ⭐️⭐️⭐️⭐️⭐️

14 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

great service

George could not have been more helpful. Found me a choice of sandals in my size.
Thanks George

3 de agosto de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff

23 de julio de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

I went in looking for some walking boots and the service was fantastic, the information (provided by Lauren) was highly useful in helping me choose. Nothing was too much trouble (and believe me there was plenty of trips to the stock room). At no point did I feel I was being up sold to a price point and the benefits of each boot (and their respective warranties) were fully explained.

25 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

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