Millets - Fareham Opiniones 

617
TrustScore: 5 sobre 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to order on line. Rain jacket to replace one which was lost. Easy to pick up in Fareham. Very pleasant service i shop. Jacket looks fine but we've had no rain!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great service from Millets as usual Sadly sandals ordered were much smaller than the advertised size so had to return item

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Fareham

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Reino Unido

  • 01329 553088

4,8

Excelente

TrustScore: 5 sobre 5

617 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(617)

5156 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

George was very attentive and…

George was very attentive and knowledgeable about items I wanted. He was very helpful and approachable. He made me confident in my purchase . Would recommend George and Milletts again for next purchase.

14 de abril de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Really nice crew

Really nice crew, friendly and explained the detail of the lamp I had just bought, even the extended warranty included. Later the lady exchanged the lamp without fuss or quibble for another as it had been damaged in the shop without us knowing

15 de abril de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Staff were helpful and friendly

On entering the shop Connor could see I couldn't find what I was looking for. Gloves. He informed me they are 'out of season' and only a few sale items were on the shop floor.
He went on to offer to go to the stock room and seek out any other stock.
He came back with a variety of sizes and styles.
He was helpful, knowledgeable and attentive.
He made it a very pleasant shopping experience.

16 de abril de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Walking boots

I needed to replace my worn out walking boots. Millets offered a good range at sensible prices and Lauren provided excellent, knowledgeable service in the Fareham branch. She took the time to explain the differences between the various options and was courteous and polite.
I enjoy shopping in this branch of Millets and the discounts available include Defence Discount Service which is a bonus!

10 de abril de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The staff were very efficient and…

The staff were very efficient and helpful.They traced a size of outdoor jacket that was not on display...nothing was too much trouble. Very quick service and explained all the features on the jacket. Will always shop here

9 de abril de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Speedy service.

Efficient ordering from local store, shortly after 9 am and delivered by Evri to my home about 1 pm the next day.

2 de abril de 2024
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing Help, Thank you

Employees were so helpful in assisting and giving suggestions when I was struggling to find a bag for my DofE. Thank you Meghan and the her manager xx.

2 de abril de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Walking boots served by George

Served by George, he gave excellent service, was patient, professional and very knowledgeable and displayed a genuine care towards my experience. This is also reflected by the manager who finalised the purchase

29 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Waterproof hiking boots

I needed a new pair of walking boots so went into the Fareham branch.
Megan served me she was very knowledgeable about the difference between all the pairs and was extremely patient whilst I tried on pretty much every pair in my size. I'm very pleased with my purchase thanks to Megan my feet are warm dry and comfy.

29 de febrero de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent shopping experience.

We visited the shop to purchase a pair of boots for my husband. The young man who served us was amazing. Unfortunately I didn’t get his name but he was very good with my husband who has a physical disability, he helped him out on and take off the boots and was patient and caring. He was a credit to your company, a kind, friendly and knowledgeable man.

26 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience at millers fareham…

Great experience at millers fareham again ! Rushed in at 3:50pm on a Sunday as we saw a great deal on the website and wanted to grab quick. We got in and apologised for being that customer that gets there close to closing. Very friendly service and the deal hadn’t been updated in shop but they still honoured it. Thanks ☺️ great service again from fareham Millets !

17 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful amazing staff

I took my daughter into Millets Fareham to buy some clothing for her Duke of Edinburgh events and was immediately met by a very helpful Lisa. Nothing was too much trouble and she and her colleague went over and above to help us...even down to colour choices. What was also nice was that she didn't immediately target the most expensive items and genuinely wanted to give us the best deal. When we left the shop, my daughter commented how nice and helpful the 2 girls were and I agreed 100% and said that's what a retail experience should be like. No pressure, no pouncing on you - just good service and asking the right questions.

13 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Always good value

Always good value, the staff in Fareham are always helpful, should you need something. It's always better to shop on the high street, you don't get the personal service on the Internet. Save the high street, and people's job's.

11 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Good Service

Very helpful staff and good service

23 de febrero de 2024
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We visited your Fareham branch today

We visited your Fareham branch today. Conner was very helpful. He gave me all the relevant information regarding the rainproof jacket that I was interested in. We were very impressed and would encourage me to visit that branch in the future. Many thanks.
Dawn

1 de marzo de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service and advice

Great service and advice recently from Lauren and Connor.
Will happily shop here again! X

12 de enero de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff great service

Had a great experience here Lauren gave me great advice helping me pick the right boots for me quickly and efficiently

19 de febrero de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valorada con 4 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff, George in particular was excellent

17 de febrero de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Dear Shane,

Thanks for the 4* review!

I am delighted to hear that you are happy with our service especially George.

We hope that you continue to shop with us.

Regards,
Farhan,
Millets Online Reviews Team.

Valorada con 3 estrellas sobre 5

The product purchased coatwas fantastic for…

The product purchased was fantastic for value and quality
The same cannot be said for the customer service lady
Her attitude was such that there is NO WAY I will return

3 de febrero de 2024
Opinión espontánea
Logotipo de Millets - Fareham

Respuesta de Millets - Fareham

Hi Christopher,

Thanks for the 3* review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Dayle,
JD Sports Online Review Team.

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