Millets - Guernsey Opiniones 

228
TrustScore: 5 sobre 5

4,9

9 The Pollett, GY1 1WZ St Peter Port, Guernsey, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Met Daisy and Gary in their Guernsey Store recently. Gary has a wealth of product knowledge and Daisy bags of patience. I was able to try a variety of styles of boots and shoes in an unhurried and re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Millet shop in Saint Peters Port on the 15th of June 2026. Having browsed through many of the products and decided to purchase and were amazed how reasonably priced everything was.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Popped into the store for a bottle of Nikwax Tech Wash and ended up not only buying a new pair of gloves from their very comprehensive selection, but also not one but two Craghopper fleeces, which we... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Guernsey shop helpful in re-ordering and taking back my online Blacks purchase but I had to pay again a second time with the assurance my original money would be refunded. After 3 weeks this still has... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Guernsey

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 9 The Pollett, GY1 1WZ, St Peter Port, Guernsey, Reino Unido

  • 01482 425888

4,9

Excelente

TrustScore: 5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(228)

5752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Aaron and luke at millets fantastic…

Aaron and luke at millets fantastic costumes serve really nice people to talk to all ways nice when I deliver too them

17 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Professional Service

Professional, gentle and patient service. Very customer focused!

14 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Last night (26/09/23) Les Voies School…

Last night (26/09/23) Les Voies School placed large order of equipment for their DofE students The staff were amazing at making sure we had all the correct equipment and advising us on alternatives. They even help carry the equipment to my car at North Beach. Unbelievable service. Thanks again

26 de septiembre de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic friendly service

Fantastic friendly service. Az was really
Helpful

23 de septiembre de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 4 estrellas sobre 5

Served by Daisy who was incredibly…

Served by Daisy who was incredibly helpful and knowledgeable. Found most of what I was looking however the base layer stock and thermal trousers was low.

22 de septiembre de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Good Evening,

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Review Team

Valorada con 5 estrellas sobre 5

Just brilliant

Popped in for some bits and was met straight away by Luke. He showed me where the bags were and spoke to me about which ones would be best for us and even went up stairs to get a couple that weren't on Display.
We will be popping in again for shoes soon.

9 de septiembre de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valorada con 4 estrellas sobre 5

Popped in today on a day trip to…

Popped in today on a day trip to guernsey to look for shoes for my husband. We were served by Luke who was very friendly, polite and helpful. After trying on numerous pairs of shoes he found one he liked and bought them. The only real negative was the totally overwhelming heat in the shop. It was extremely uncomfortable and I don’t know how the staff deal with it on a daily basis.

7 de septiembre de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Good morning,

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Review Team.

Valorada con 5 estrellas sobre 5

Great Service!

My partner and I went in store today looking for clothes for an upcoming trip to Iceland. We were severed by Dan who was super helpful and informative on what sort of things to take and helped us with the right sizes etc. We were in the shop about an hour overall and Dan was with us the whole time. Really great customer service.

29 de agosto de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Served by Az

Served by Az, amazing customer service and he always goes above and beyond the job role. Couldn’t get all of the purchases to the car and he assisted us! Absolutely amazing ! Thank you!

22 de agosto de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Guernsey visit

I have been served by Az several times - he has great knowledge when it comes to the products I have been looking for. I recently went in to try an item on, I got a few different items to try & see which was best. Az did not bat an eyelid at this and he stood patiently, offering advice on the items. He wasn’t at all pushy like some retail assistants are, and when I had made my choice, he agreed with me, even though this was not the most expensive item. He is a credit to the store. I have noticed a definite improvement in all the staff over the past few months which is great.

3 de julio de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 3 estrellas sobre 5

Guernsey shop helpful but refund not materialisedg…

Guernsey shop helpful in re-ordering and taking back my online Blacks purchase but I had to pay again a second time with the assurance my original money would be refunded. After 3 weeks this still hasn't happened and I'm not sure what to do next to action the refund.

2 de agosto de 2023
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi Chris.


Your review has been greatly appreciated.


I am very sorry to hear about your situation


If you want us to investigate this further, please contact us at onlinereviews@Millets.co.uk.


Please include your reference TP39716 within the subject and contents, followed by your order number, full name and billing address.

Regards,

Mohammed,

Millets Online Review Team.

Valorada con 5 estrellas sobre 5

Great customer service evidencing value for money

The service in the shop we got today was actually amazing. The man serving us (AZ), didn't just show us the best products that we needed, but actually when we'd chosen something suggested something that is suitable but was cheaper than the one we had chosen. So really customer focused and we're so grateful.

8 de agosto de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

What a great shopping experience

What a great shopping experience, such knowledgeable staff! Denni was so helpful throughout my time in the shop, pointing me to the equipment I needed for my holiday. Keep up the good work!!

6 de agosto de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

So I come in today I asked Denni what…

So I come in today I asked Denni what flask was best she was such a help.
She said she’s had a few camping experiences and she said this flask was really good. She was very kind and helpful! Well done Denni keep up the good work!

6 de agosto de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent friendly customer service as…

Excellent friendly customer service as usual. Even adjusted sandal straps before I tried sandals on.

31 de julio de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 4 estrellas sobre 5

Staff were friendly and helpful when…

Staff were friendly and helpful when processing an awkward refund. The member of staff who served me was friendly and helpful, but when she needed help the senior member of staff was quick to step in and help her process the refund.

3 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Helpful staff

Dan was really helpful In going down to the stock room to look for a warm waterproof coat for our son as there was nothing on the shop floor in the size we needed.

31 de julio de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Saif,
Millets Online Reviews Team.

Valorada con 5 estrellas sobre 5

Served by az really helpful when I was…

Served by az really helpful when I was buying my sons walking shoes ready for his scouts trip

29 de julio de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

My wife and I went into Millets today to get a pair of walking boots each. We were served by Luke who was very patient with us as we tried lots of different ones! We also picked up some socks when he told us they were on offer. Thanks so much!

20 de julio de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Daisy was brilliant

Daisy was brilliant, didn’t have the shoes I wanted so on her own recourse bought another type. Told me I could order and get delivered to the store great service. Loved them bought them. Of course I will come again great service.

17 de julio de 2023
Opinión espontánea
Logotipo de Millets - Guernsey

Respuesta de Millets - Guernsey

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

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