Millets - Hexham Opiniones 

371
TrustScore: 4.5 sobre 5

4,6

24 Fore Street, NE46 1LZ Hexham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was collecting a click and collect item, such a good idea as the shop is too small to stock everything you sell online. Two young men were at the counter, one went to get it while the other chec... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Last week I went to the Millets store in Hexham. Both assistants were having a social chat ( not with a customer ) I said I was looking for a pair of ladies trousers size 12 with lots of pockets. I w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The delivery process was really quick, I received the tent I ordered within a couple of days which was vital as I was going on a camping holiday within the same week. I also received a generous 15% we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Hexham

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

371 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(371)

5729 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Claire and Ryan were fantastic today

Claire and Ryan were fantastic today, really helpful, going out of there way to help me with my faulty I bought online from Go Outdoors. Much more helpful than Go Outdoors customer service team had been over the phone. Discussed and presented different options for me which worked best for me. Much appreciated. Thank you both.

2 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Popped into the Hexham store today as I…

Popped into the Hexham store today as I usually do when I am up on holiday.
The staff are alway friendly and helpful and it was my lucky day today as there was a sale on so I treated myself to a new pair of walking boots (Brasher)
The gentlemen serving my was very helpful and informative and I’m pleased with my new boots.

Sean

25 de abril de 2025
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

It was a joy to shop in Millets today.

It was a joy to shop in Millets today.
The staff were friendly and helpful throughout my visit.
The excellent discounts only serviced to complete the shopping experience.
Thank you.

22 de diciembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly helpful staff.

23 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Great service as ever from Claire and Jay in store this afternoon. They couldn’t have been more helpful. It’s a pleasure to shop in the Hexham store.

25 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful assistant

The store didn’t have what I was looking for (wrong time of year for running shorts), but the young man that served me suggested a shop where I could possibly find some. He was right. So helpful, thank you.

18 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

The Hexham store offers a variety of merchandise that is well stocked and presented. We received excellent customer service from Jay. He was extremely knowledgeable regarding discussing the merits of the type of footwear that we were interested in purchasing. He gave detailed helpful advice. We were so impressed with the brand that he recommended and the competitive sale offer price, that we both purchased a pair!

11 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent, fast service if exactly what I ordered

13 de octubre de 2024
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very friendly helpful and knowledgeable…

Very friendly helpful and knowledgeable staff. Good rang of goods with excellent prices 👌

2 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Fabulous staff

Ryan was knowledgeable, helpful, friendly and patient. Went away with a fab pair of walking shoes and feeling very well looked after

25 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Always great service

Another helpful experience by the Hexham staff. Use this shop a lot and always very good service

17 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Walking shoes

Popped into the Hexham store this afternoon to purchase some new walking shoes. Both members of staff gave us a warm welcome.
Jay was very patient as I tried on a number of different walking shoes. He was also very good in his description of each shoe and the benefits.
Highly recommend this store.

9 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service.

Both young members of staff were extremely helpful and it was no trouble to order the correct size of footwear for me.
I received my sandals the next day!
Incredible service.

26 de agosto de 2024
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The place to go for walking boots

If you want walking boots, Hexham Millets is the place to go! Jay could not have been more helpful or more patient, explaining different options and getting endless boots for me to try. Excellent customer service from lovely people in a fabulous shop in a beautiful town.

6 de septiembre de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Quality, value and great staff.

Helpful, friendly and efficient staff. Good quality product and exactly what I wanted and at a discounted price. Browsing was easy and I left the shop with a smile!

30 de agosto de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Jennifer and Ryan were very helpful…

Jennifer and Ryan were very helpful when we phoned and asked for information about an item. Jennifer called us back the next morning to confirm that it was in stock and also remembered our name.

7 de agosto de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Portable fridge

Fantastic service again in millets Hexham. Asked for an item and able to order and delivered in two days. Staff could not do more to help the customer.

31 de julio de 2024
Opinión espontánea
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

The jacket I bought from millets Hexham whilst on holiday was faulty, I returned it for replacement but my size was out of stock this proved no problem for the assistant in the shop and a replacement was sent directly to my home at no extra cost. That's good service.

19 de julio de 2024
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent knowledge and help from the…

Excellent knowledge and help from the staff at the Hexham branch- best we’ve experienced in an outdoor shop.

26 de julio de 2024
Logotipo de Millets - Hexham

Respuesta de Millets - Hexham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

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