The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... Ver más
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Consulta las opiniones de los clientes
I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... Ver más
La empresa ha respondido
Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Ver más
La empresa ha respondido
I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de artículos de campamento
Sobre Millets - Southend
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
4/19 York Road, SS1 2BH, Southend, Reino Unido
- 01702 418316
4,9
Excelente
497 opiniones
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Very helpful and friendly staff
Very helpful and friendly staff that helped me buy the right equipment for my needs. Definitely would recommend.
10 de marzo de 2025
Opinión espontánea
Respuesta de Millets - Southend
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great service and great products
10 de marzo de 2025
Opinión espontánea
Respuesta de Millets - Southend
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Respuesta de Millets - Southend
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
We had Liam as a helper and he was very…
We had Liam as a helper and he was very helpful at picking out shoes for DOFE
23 de febrero de 2025
Opinión espontánea
Respuesta de Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Very helpful and knowledgeable
Very helpful and knowledgeable
19 de febrero de 2025
Opinión espontánea
Respuesta de Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Stephen and Ruby were very helpful in…
Stephen and Ruby were very helpful in the Southend store especially as it was my first time skiing
15 de febrero de 2025
Opinión espontánea
Great service and help from Amy and…
Great service and help from Amy and Stephen
5 de febrero de 2025
Opinión espontánea
Sales assistant very patient and…
Sales assistant very patient and helpful in finding me the right walking boots
3 de febrero de 2025
Opinión espontánea
Fantastic Prices and Great Service
Fantastic prices and great service from Stephen and Ruby. They were busy when we visited but they took time to help us with our purchases.
1 de febrero de 2025
Opinión espontánea
A Southend experience…
A very courteous and with a smile lady member of staff gives an added pleasent experience to the shopper.
29 de enero de 2025
Opinión espontánea
Great customer service.
The advice and customer service l received from Lisa at the Southend store was tremendous.
28 de enero de 2025
Opinión espontánea
Great service and friendly staff
23 de enero de 2025
Opinión espontánea
Nice friendly staff
Nice friendly staff, fully stocked of items. No issues
23 de enero de 2025
Opinión espontánea
I was served by Sarah at the Southend…
I was served by Sarah at the Southend branch and what a breath of fresh air she was! Sarah was friendly and extremely helpful from the off.Listening, guiding me without being pushy, after I explained I was looking to getting back to hill walking/longer walking after a recovering hip replacement.So thank you 🙏
22 de enero de 2025
Opinión espontánea
Great service from Stephen
Great service from Stephen
He was very patient and offered some great advice
We were left to make our decision with his experienced support
The store had a good variety of shoes for us to try
16 de enero de 2025
Opinión espontánea
Very helpful staff
Very helpful staff. Lovely to be able to ask for advice rather than having to order online, unseen.
15 de enero de 2025
Opinión espontánea
Splendid service from Amy Liam and…
Splendid service from Amy Liam and Ruby. They all really helped us and had very good knowledge of the products.
11 de enero de 2025
Opinión espontánea
Excellent service
Excellent service. Found everything we needed. Special mention to Amy who was fab!!
3 de enero de 2025
Opinión espontánea
Everything was very reasonably priced…
Everything was very reasonably priced with lots of selection. Amy the assistant in the Southen branch was very well informed and very helpful
21 de diciembre de 2024
Opinión espontánea
Respuesta de Millets - Southend
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Great website and fast delivery with…
Great website and fast delivery with exchanges being no problem.
19 de noviembre de 2024
Respuesta de Millets - Southend
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
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