Millets - Stroud Opiniones 

247
TrustScore: 5 sobre 5

4,9

59 High Street, GL5 1AS Stroud, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Saw product promotion online and looked in shop to check colours. Then purchased 2 fleeces deal in store. I also ordered weather proof trainers for family Summer holiday. All good purchases I will get... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Millets to get some walking boots for mountain climbing in Greece. Previously boots I bought did not last despite buying from leading brands. We discussed issues around boots and they sele... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I took some walking trousers back for a refund as when I got home, I realised I had bought the wrong style. At first the assistant was happy to help but then informed me that as I'd paid cash, he cou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the Stroud branch on 21st July for some information. The team member was ever so helpful and went above and beyond. I went back into on Monday and ordered what I was enquiring about on Sun... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Stroud

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(247)

5752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lovely helpful Alex

Lovely helpful Alex.

Thank you. Lots of choice loads of sizes and great assistance.

2 de febrero de 2024
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valorada con 4 estrellas sobre 5

I came it to the store three times…

I came it to the store three times looking for an item, and being told it was on an order due in twice. On the three time I was informed I could order there and it was delivered the next day. So a thank you to the staff.

28 de enero de 2024
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Faiza,
Millets Online Reviews Team.

Valorada con 5 estrellas sobre 5

Great service and very knowledgeable on…

Great service and very knowledgeable on all brands

26 de enero de 2024
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, excellent prices, great range of stock.

31 de diciembre de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I have just been shopping for my Night…

I have just been shopping for my Night Angel role in Stroud and needed lots of pink items. Alex was extremely helpful and found me so many pink items to keep me warm and dry this evening.

Thanks so very much! We will be back for more in the new year.

Excellent service *****

29 de diciembre de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Most helpful assistant

Most helpful assistant. Great to have locally. Always fairly priced.

7 de diciembre de 2023
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I never normally bother to leave…

I never normally bother to leave reviews but have always had great service and lovely shopping experience at Millets in Stroud. I recently bought some new walking boots and some other bits and pieces and the staff as always were so helpful, friendly and know.

17 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Staff were attentive and well informed…

Staff were attentive and well informed of the equipment they are selling.

20 de noviembre de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great visit to the Stroud branch.

Great visit to the Stroud branch.
The coat I was looking for wasn't in stock but Alex ordered it online for me to be delivered to my home address.
Lovely customer service 👌

17 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service from Alex in…

Great customer service from Alex in Stroud. Went in for a browse as trainers has split and Alex explained that the trainers that’s I was looking at were summer use so I had the full facts before my purchase.

7 de octubre de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Alex at the Stroud store went out of…

Alex at the Stroud store went out of his way to help me today. He was able to offer me a discount because of my National Trust membership which was amazing as I work in teaching so a discount means a lot!! Thanks Alex for your amazing help. Diana

25 de julio de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Staff always helpful

Staff always helpful. A great shop to have in Stroud.

31 de julio de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service

Ben couldn’t have been more helpful! He was patient and knowledgeable and was determined that I get walking boots that fitted properly and were fit for purpose too. I ended up buying two pairs … ! One a lightweight trainer type shoe and the other a sturdier boot to cover all eventualities and needs. He really listened to what I asked for and was great at suggesting makes and styles to try. He even held my dog Murphy whilst I did a couple of laps of the shop to make sure the footwear was completely right ! And with an added discount it made for an all round great shopping experience! The shop maybe small but it’s great in terms of what they sell and how they sell it

21 de julio de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely staff, great value sale offers

My son and I had some great service from Ben in the Stroud shop. He was professional, very helpful, charming and polite. Good range of goods in the sale too. We left delighted with our purchases.

19 de julio de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service
Ben at Stroud Millets was exceptionally courteous, competent and helpful.

11 de julio de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Staff were knowledgeable and attentive

Staff were knowledgeable and attentive. I wanted to know about trail shoes and shorts with pockets for my daughter, the 2 guys in the store helped with my queries and directed us to the fitting rooms to try on garments. Very happy with the service we received.

29 de junio de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I needed to make a quick purchase of…

I needed to make a quick purchase of reasonable walking shoes as I had forgotten mine coming on holiday (also purchased at Millets). Ben was very helpful and pointed out which pairs were waterproof but did not seek to persuade me into buying a more expensive pair. He listened to my deliberations and I am very happy with my final purchase.

27 de junio de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Millets stroud

Quinn and Ben were great.

25 de mayo de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Finn and Ryan helped us buy our tent

Finn and Ryan helped us buy our tent. They were great.
We often pop in for camping bits and pieces and Ryan is always so friendly and helpful with lots of good advice. Nothing is too much trouble.

6 de abril de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I am impressed with the way this branch…

I am impressed with the way this branch handled the exchange of an item purchased online which developed a fault late within the 12 month warranty period, very pleased.

20 de mayo de 2023
Opinión espontánea
Logotipo de Millets - Stroud

Respuesta de Millets - Stroud

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

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