Millets - Tunbridge Wells Opiniones 

483
TrustScore: 5 sobre 5

4,9

3/7 Camden Road, TN1 2PS Tunbridge Wells, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was served by Chloe at tunbridge wells. Really excellent service. She explained her knowledge of walking boots, socks and trousers and was exceptionally helpful when serving me. I felt my needs wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Served by Daisy on Saturday to buy some hiking boots. Really excellent customer service. Really knew her stuff. Knew all the differences between brands / models of boots. Made good recommendations, di... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Brought a waterproof jacket on the 27th June, wore it the following Tuesday when it rained for about 25 mins and the colour had transferred onto a new white shirt underneath. Went straight up to store... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited this shop previously and received great service. Visited today specifically for advice & guidance on walking boots and some other items required. Was served by Aria who was approachable, frie... Ver más


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Tunbridge Wells

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 3/7 Camden Road, TN1 2PS, Tunbridge Wells, Reino Unido

  • 01892 574891

4,9

Excelente

TrustScore: 5 sobre 5

483 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(483)

5752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thank you Daisy and her manager (sorry…

Thank you Daisy and her manager (sorry can't remember his name). Good informative selling methods.

7 de junio de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We visited Millets in Tunbridge Wells…

We visited Millets in Tunbridge Wells on a busy Saturday afternoon to prepare for our daughter's camping trip. Chloe provided us with exceptional service, offering expert advice and guiding us to the most suitable products. She thoroughly demonstrated each item, explaining all the benefits and potential drawbacks. It was a wonderful experience, and we truly appreciated her help. We’ll definitely return — and we hope Chloe gets the recognition she deserves.

31 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service and super friendly staff helped to create a great experience.

27 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

I struggle to find walking boots that are comfortable and Sam was really helpful with lots of good advice whilst giving me space and time to make a decision. There was also a good selection to chose from.

24 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Shop assistant Chloe is very helpful…

Shop assistant Chloe is very helpful and gave us recommendation of hiking shoes and items required for the DoE expedition, told us there is a discount for DoE. The whole shopping experience is great.

26 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Bought a pair of Merrell walking shoes with help from both Jonah and Chloe

Bought a pair of Merrell walking shoes today helped by Jonah and Chloe who both gave good advice and information about the product - all very efficient and a good experience.

21 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and Helpful

I was served by Torres today , dropping off a parcel for DPD .
Very friendly and efficient service .
Every time I visit this store all the staff have been friendly and helpful .

20 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very good selection of walking boots…

Very good selection of walking boots and good prices. I received excellent and helpful advice from Jonah who helped me to make my decision on which boots to buy.

23 de abril de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The customer service and products were…

The customer service and products were second to none! Jonah was so kind and helpful. Got everything my son needs for DofE. Will be shopping lots more at Millets in the future. Highly recommend!

24 de abril de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Christina was incredibly helpful…

Christina was incredibly helpful sorting out boots and a rucksack for my son's DofE expedition. She shared her own experiences from her walking and made sure everything was suitable and fitted properly.

8 de abril de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and expert help

Really friendly, expert and fast service from Jonah who talked us through his recommendations for a range of DofE essentials, including sleeping mats, walking boots and rations. He made the whole experience so interesting and fun that even my teenage son said how much he enjoyed the shopping!

23 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Good advice and patient assistance

Jonah was especially helpful and extremely patient as we worked through various options of the various items I needed. I spent two hours in the shop eventually but left with good advice and quality items at a good price.

16 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

We went into Millets looking for some specialist advice, and that’s what we got! Matt was very knowledgeable and helpful, matching our requirements to the right products. It was a very enjoyable experience and we will certainly return, and recommend this store to others.

15 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Another great experience at this excellent outdoor store!

Great staff team: really knowledgeable and helpful. This store has a great range of gear. Well known brands but also some really good alternatives that are significantly cheaper than some of the more famous makes.

6 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Aria - great customer service

Aria - what a great representative for Millets. Efficient, chatty and charming and the other person working with him could learn a few things about customer service and how to behave in front of customers.

1 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Tunbridge Wells

Respuesta de Millets - Tunbridge Wells

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We visited your Tunbridge Wells store…

We visited your Tunbridge Wells store on Sunday received such fantastic service from Issy. She did a great job with helping my daughter choose a rucksack for D of E. Thank you Issy for such friendly service.

26 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service & advice

Visited this shop previously and received great service. Visited today specifically for advice & guidance on walking boots and some other items required. Was served by Aria who was approachable, friendly and knowledgeable and put my daughter at ease through the somewhat tricky selection process that they felt. Great advice and service from him (with no hard sell). As we are not local would definitely drive back for a third time based on today's visit

26 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

I have been here multiple times and this time was to get a pair of boots for my gold Duke of Edinburgh. Every time I have been into this shop service has been impeccable! Today I was helped out by the manager, Aria, with his help I managed to be advised for boots and bought a lovely pair. Aria was an insiteful and knowlaged manager and had great customer service, he is genuinely amazing and would recommend this branch any day for people looking for hiking or camping gear.

26 de enero de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más