Millets - Uckfield Opiniones 

749
TrustScore: 5 sobre 5

5,0

136 High Street, TN22 1QR Uckfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited to buy some new walking boots. Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend v... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Brought two back packs online, only one delivered, Response from customer service, was disgusting, hung up on my call, still waiting for a reply and a refund or my second bag to be delivered

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service in Uckfield store Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Uckfield

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 136 High Street, TN22 1QR, Uckfield, Reino Unido

  • 01825 701176

5,0

Excelente

TrustScore: 5 sobre 5

749 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(749)

5752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent advice and help from Simon

Excellent advice and help from Simon - as always he is knowledgeable and friendly. Highly recommend a visit if you need any form of guidance on outdoor equipment at all.

3 de diciembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Buying a pair of walking boots

I went in to buy a pair of walking boots and was served by Isaac. He was courteous and helpful throughout, fetching several pairs to try on. He gave me very knowledgeable advice and enabled me to buy an excellent pair of boots. At the till, I was also shown by Simon an excellent, ergonomic way to tie the boot laces to reduce strain and pressure on my high instep. It was excellent customer service all round and I will certainly go back again. Thank you.

30 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Awesome knowledgeable and friendly…

Awesome knowledgeable and friendly staff with unhurried and informative service. Would recommend- a fantastic example of why high street shopping is better than online. Thanks!

30 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent, helpful service from the staff member I saw in Millets Uckfield today. The gentleman not only advised me on the right wax to buy for my hiking boots but also showed me a better way of lacing them to be both more comfortable and kinder to the leather. I'm really grateful for his help.

21 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant helpful staff

Brilliant helpful staff. So much better to have the personal experience and help. Thank you Millets !

19 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Simon

Excellent service from Simon and Poppy. Highly recommend this shop as they're so friendly and helpful

20 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Went to buy some replacement walking…

Went to buy some replacement walking boots. Millets had an extensive range in terms of brands, types and price. Was served by Simon who seems to be somewhat of a 'Boot expert' and ex professional trecker. Excellent service, advise and rapport navigating through what turns out to be a quite technical, extensive and diverse product range. An unexpected and refreshing experience and would highly recommend.

16 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic staff

Simon is so knowledgable, and couldn’t be more helpful.
Will be back.

16 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent advice!

Went to the store to discuss options for purchasing a pair of waterproof walking/gardening boots. Very good advice from Simon initially and subsequently Rocco too. Thanks to their help I purchased a pair that suit my needs perfectly. Thank you to all at the Uckfield store.

18 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Simon’s exceptional knowledge

I was shopping with my daughter in Millets Uckfield where we were served by Simon. His knowledge is second to none. He advised us on the purchase of walking boots and a sleeping bag. He takes the time to explain everything thoroughly and never makes you feel rushed. He is an incredible asset to your business!

14 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Good service

The store staff are always helpful and knowledgeable

10 de noviembre de 2024
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Isaac dealt with us professionally

Isaac dealt with us professionally, good product knowledge and not price pushy in any way. Isaac helped me purchase some waterproof Berghaus walking boots for my daily dog walk.
Thankyou

9 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional service and knowledge.

Exceptional service and knowledge from Simon whilst sorting out my husband’s new pair of walking boots.
Great to have this in our town.

6 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant customer service

I went into the Uckfield store to buy some boots for work, I am having trouble with painful feet and walking most of the day is not much fun. Phoenix served me and was really knowledgeable and helpful and gave me good options and even taught me how to tie my laces properly. I came away with some awesome Brasher boots which are super comfortable. Thank you Phoenix.

3 de noviembre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional service in Uckfield store

We are visiting from Australia and was after a Berg Haus jacket,and luckily the Millet store in Uckfield had the jacket I was after in store. I was very happy with the service, the person who was serving was very friendly, attentive and knowledgeable about this particular jacket I was interested in. Unfortunately I was not able to buy the corresponding fleece in store but kindly I was directed which fleece would fit when I buy it on line. Awesome service and if I was visiting again I would definitely go to that particular store again.

30 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service from Isaac when…

Great customer service from Isaac when buying a pair of new walking boots. Some additional helpful advice from Simon too. Real team support in evidence. Quality product with a very attractive discounted price. Thanks guys.

26 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Phoenix and Simon are wonderful!!

Phoenix and Simon are such wonderful employees, they were so helpful and friendly when I went with my mum to buy a bag. It was an amazing experience and I would definitely recommend using Uckfield-Millets as the staff were so kind, knowledgeable and honest. It was great, 1000000%.

26 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Wow!

Wow! Been in today and bought some walking boots and Simon was amazing. A really friendly man with an incredible amount of knowledge on the products in the store. Thank you so much.

26 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Uckfield store, very helpful…

The Uckfield store has a very helpful and kind team on hand, not had one bad experience visiting ove the years! Keep up the great work!

24 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service from Simon

Excellent customer service from Simon, who helped me pick the right hiking boots I need for work.
Very knowledgable and generous with helpful tips and information.
High quality service, very happy.

19 de octubre de 2024
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

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