Millets - Uckfield Opiniones 

749
TrustScore: 5 sobre 5

5,0

136 High Street, TN22 1QR Uckfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited to buy some new walking boots. Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend v... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Brought two back packs online, only one delivered, Response from customer service, was disgusting, hung up on my call, still waiting for a reply and a refund or my second bag to be delivered

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service in Uckfield store Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Uckfield

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 136 High Street, TN22 1QR, Uckfield, Reino Unido

  • 01825 701176

5,0

Excelente

TrustScore: 5 sobre 5

749 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(749)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love these fold up chairs they are very…

Love these fold up chairs they are very comfortable to sit on.

19 de agosto de 2026
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service in Uckfield store

Great service in Uckfield store
Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

19 de agosto de 2026
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Visited to buy some new walking boots.

Visited to buy some new walking boots.
Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend visiting in store over buying online.

13 de agosto de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

The team were excellent on multiple…

The team were excellent on multiple visits, helping me with different camping equipment. Andy especially was very helpful in guiding me to the best suited products, he was very knowledgeable and friendly!

23 de junio de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Simon was very helpful with my…walking boots

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I wouldn’t hesitate to return for more for my next Camino.

1 de mayo de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly helpful advice

The staff were friendly and helpful, particularly Phoenix who was very knowledgeable and helped me select the correct items for my trip.

18 de agosto de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Really helpful and knowledgeable staff…

Really helpful and knowledgeable staff in the Uckfield branch with so much useful advice.

11 de agosto de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Needed to return faulty item

Needed to return faulty item, no problem, staff in store very helpful. Replacement received all working now.

2 de agosto de 2026
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful and friendly staff

Very helpful and friendly staff, we were helped by Josh who was extremely helpful

9 de agosto de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Phoenix

Absolutely amazing staff, so lovely, thoughtful and helpful especially Phoenix. She taught me more in 10 minutes about hiking shows then I’ve learnt in my whole life.

5 de agosto de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Efficient.

28 de julio de 2026
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Isaac’s Review

I left a review for Ben at Uckfield Millets yesterday and I’m now leaving one for Isaac.
So I had order two different size Merrell walking shoes and had them sent to Uckfield store to try on
Ben wasn’t on that day but Isaac was. Again super helpful and very knowledgable like Ben. He laced both pairs up for high instep and I tried them on and walked around the store. The larger pair were a better fit so I asked to buy them. But having already paired for both online I needed a refund. Isaac was brilliant with this I’d forgot my cards but he was able to navigate the system so I did get my refund instead of having to come back again. Both Ben. And Isaac are a asset to the brand, I sincerely hope they don’t shut this store!
Thanks Ben and Isaac I took the shoes out the following morning for a good walk and got home to feel like I’d not walk at all.
I’ve now ordered another pair same colour and had them sent to the store as well.
Brilliant service more than happy to recommend this store and staff

1 de agosto de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Went to get hiking shoes for my eldest…

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always have a look in Millets even if I'm not after something in particular because it's a nice store to just browse with friendly staff.

22 de julio de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Nice staff

Nice staff. Very helpful and knowledgeable. Nothing is too much trouble. I use this store a lot and they’ve always been so.

5 de julio de 2026
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

New walking boots.

Josh served me and helped me pick out some new walking boots. Went through the range had some pros and cons. Went and found a couple of sizes to try. Didn’t try to sell me the most expensive, just went through what would suit my needs and expertly upsold me a couple of sets of socks!! 👍🏼 shopped here many times and always helpful even if I’ve had some minor issues.

11 de julio de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

My daughter was looking for some hiking…

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes were in stock as it was a good 30 min drive to Uckfield. He confirmed they were so we made the trip and were very glad we did. Isaac was knowledgeable, extremely helpful and personable. He helped us with everything we needed and seemed genuinely interested chatting with us about in the walking and hiking we do. I will definately be making my way to Millets in Uckfield again next time I need anything new knowing that’s the level of service provided.

12 de julio de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We were served by Jonny who was…

We were served by Jonny who was extremely professional and knowledgable, he was able to answer my questions with ease. We found exactly what we came in for and the pricing is good for the quality. Good visit.

11 de julio de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Went in to purchase my husband a pair…

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband to try.
Purchase successful - thank you.

4 de julio de 2026
Opinión espontánea
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff at Uckfield

The staff were incredibly helpful and understanding when arranging a replacement to a damaged gilet, even though I could only show my credit card charge rather than their original receipt.

16 de junio de 2026
Logotipo de Millets - Uckfield

Respuesta de Millets - Uckfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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