Millets - Woking Opiniones 

961
TrustScore: 5 sobre 5

4,9

36 The Peacocks Centre, GU21 6GD Woking, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The store is closing down but that doesn’t stop the staff delivering exception customer service. Tracy was amazing at finding walking boots, socks and waterproof trousers quickly for my son who start... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah at Millets was so wonderful with helping us shop for my daughter's DofE kit list. She went through the list, and helped us choose the best options. She found the perfect hiking shoes! Honestly s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent shop - helpful staff and a great range of products at decent prices for travel, camping and outdoor activities. Best place to get hiking shoes/boots in town.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have always been really impressed and pleased with the service I have received at the Woking branch. However when I popped in today for a browse I was disappointed to hear how the Manager (on prob... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Woking

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 36 The Peacocks Centre, GU21 6GD, Woking, Reino Unido

  • 01483 617512

4,9

Excelente

TrustScore: 5 sobre 5

961 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(961)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The assistant Jo was very helpful

The assistant Jo was very helpful

2 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Sarah was excellent!

Sarah was excellent!

1 de mayo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Leah!

Excellent service. We are novice trekkers and Leah was really helpful in giving advice for us and what we need. Very friendly service with a smile!

20 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Leah was friendly and helpful

Leah was friendly and helpful. Great advice and up to date product knowledge. Many thanks.

25 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

A lovely experience

We took our daughter to get boots and equipment for Duke of Edinburgh award expedition. We were served by Leah who could not have been more helpful or friendly. It was a real pleasure. We live in London but I’d consider coming to Woking Millets again just for the service!

19 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience in Woking store

Went in store today and Leah was very helpful, she was helpful of what we needed for my son and his D of E kit, will definitely go back to store for help

19 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

DOE kit

We were greeted by Kai and he was very helpful. We needed a sleeping bag and some other items for a DOE Bronze award trip in June and July. He was very knowledgeable about DOE and the items we needed. He was professional and polite. He was not a pushy sales person either. Many thanks Kai fir helping us today.

17 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

What a great experience at Millets Woking

What a great experience today at Millets , Woking! Kamilla was excellent! Her customer service was 110%. She made my wife and I feel valued as Customers. We were just looking and had not intended to buy anything but left spending £91.00 after hearing about some a the great offers that were on. I don’t think we could have found better deals anywhere else.

Thanks Kamilla!!
Kind regards
Pete

16 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great advice from Kai

I came last summer to Millets, Woking seeking some advice for my first camping trip. Kai was super helpful and gave me shared really useful insights. I walked away with a good understanding of what I need. I have then purchased a few items from Millets online (a tent - most important, airbeds, chairs, and other smaller things.) We ended up camping through a big storm on a first night and everything was intact and felt safe! The rest of the camping experience was super relaxing. Amazing. Thank you Kai for your help!

27 de abril de 2024
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We needed to get several items for my…

We needed to get several items for my daughter for DofE and Sarah was super helpful! We’re not campers/hikers so I had lots of questions, and she was very knowledgeable, patient and helpful. Thank you!

15 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

DofE Walking Boots

We went to the shop on Saturday for walking boots for my 14 yr old daughter (for DofE). Hannah helped us with selecting styles, makes and advising on sizing etc. She was really friendly, nothing was too much trouble, we didn’t feel rushed and the shop had a good selection in the sizes we needed to try. We bought a pair of boots that we hope will be perfect after some wearing in. Millets has a 28 day return, so if after wearing indoors they are not right, we can return them. Hoping with Hannah’s excellent assistance though, that we won’t need to.

12 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great Service from Kai in store

Great Service from Kai in store, took his time and explained the difference between the walking shoe styles and manufacture for me to end up with what was best for my feet and purpose.

9 de abril de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

5 Stars deserved

Sarah (at Woking) was attentive, patient and incredibly helpful. She possesed a good stock knowledge. A definite asset to the company. An approachable, friendly team working at the store today.

27 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

The staff in this shop could not be any more helpful - really excellent customer service!! Kai helped us and was brilliant.

13 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Sarah

Sarah was incredibly patient and understanding
She was aware of what I needed and not trying to force her ideas

15 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Jo served me when I visited the store…

Jo served me when I visited the store on 17.03.25. She was very helpful and helped me choose the pair of walking shoes I needed. There was plenty of stock and a good range of shoes. Jo brought several pairs out for me to try on and nothing was too much trouble. A great experience, thank you

17 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service by Kamilla (Woking)

Many thanks to Kamila (Woking). Despite the store being very busy, Kamilla was very attentive and helpful towards my son as we bought him new hiking boots. Great customer service.

15 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

We visited the Woking branch of Millets…

We visited the Woking branch of Millets to buy some lightweight walking boots. the assistant Kamilla was so helpful and knowledgeable. We purchased 2 pairs of boots, its nice to know Millets a shop from my childhood many years ago now is still present in town centres.

13 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and helpful

Popped in to collect a few small things for my daughter’s upcoming DofE. Kai was friendly, gave plenty of useful advice and was very knowledgeable. Millets also give extra discount to those taking part in the DofE award scheme. Very happy!

12 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Walking boots purchase

I was helped today by Leah, to chose some new walking boots. Leah was knowledgeable about the products on offer and able to give her advice on the best buy. She was friendly and professional, to both myself and the other store worker (who was also lovely). I'd recommend the store based on customer service alone. There were also significant discounts on a lot of the stock, so well worth a visit, and additional discounts for Scouting Association members.

11 de marzo de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

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