Millets - Woking Opiniones 

961
TrustScore: 5 sobre 5

4,9

36 The Peacocks Centre, GU21 6GD Woking, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The store is closing down but that doesn’t stop the staff delivering exception customer service. Tracy was amazing at finding walking boots, socks and waterproof trousers quickly for my son who start... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah at Millets was so wonderful with helping us shop for my daughter's DofE kit list. She went through the list, and helped us choose the best options. She found the perfect hiking shoes! Honestly s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent shop - helpful staff and a great range of products at decent prices for travel, camping and outdoor activities. Best place to get hiking shoes/boots in town.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have always been really impressed and pleased with the service I have received at the Woking branch. However when I popped in today for a browse I was disappointed to hear how the Manager (on prob... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento

Sobre Millets - Woking

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Información de contacto

  • 36 The Peacocks Centre, GU21 6GD, Woking, Reino Unido

  • 01483 617512

4,9

Excelente

TrustScore: 5 sobre 5

961 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(961)

5729 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exceptional customer service even when closing down

The store is closing down but that doesn’t stop the staff delivering exception customer service. Tracy was amazing at finding walking boots, socks and waterproof trousers quickly for my son who starts D of E shortly. She was super knowledgeable, helpful and friendly. Thank you

18 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from Edward

Edward was friendly and efficient and it was a pleasure to be served by someone who obviously enjoys his work.
It is always a nice shopping experience to visit the Woking branch of Millets.

16 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Despite being busy Edward was on top form

Despite being very busy Edward was cheerful, apologetic and efficient.

He also have me a good price. Thank you

15 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent Outdoor Shop

Excellent shop - helpful staff and a great range of products at decent prices for travel, camping and outdoor activities. Best place to get hiking shoes/boots in town.

28 de enero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Jo at Woking served me…helpful

Jo at Woking served me…helpful, polite, and very pleasant. (such a shame Millets is leaving Woking)

5 de febrero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

DofE shopping trip made easy!!

Sarah at Millets was so wonderful with helping us shop for my daughter's DofE kit list. She went through the list, and helped us choose the best options. She found the perfect hiking shoes! Honestly such amazing customer service. We would 100% recommend going to Millets and getting great gear for any outdoor activities.

30 de enero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valorada con 1 estrellas sobre 5

I have always been really impressed and…

I have always been really impressed and pleased with the service I have received at the Woking branch. However when I popped in today for a browse I was disappointed to hear how the Manager (on probation, as he stated this several times) was speaking to a member of staff on the shop floor.
This made me feel extremely uncomfortable and not an experience one likes to encounter. I felt for the regular staff who had always been a pleasure to deal with and such a shame that the store is closing down.

20 de enero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Sarah couldn’t have been more helpful…

Sarah couldn’t have been more helpful when we went into the shop yesterday
Excellent customer care.

16 de enero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Staff review

The shop was busy when I went in but Jo helped me as soon as she could to get some walking boots. There were limited sizes due to the sale and the shop closing down soon, sadly. She brought what she could then Sarah took over and was very helpful. She assured me of the return process if I needed to and was friendly

14 de enero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful advice

Sarah couldn't have been more helpful when exchanging some walking boots. She brought out different pairs, helped tie them properly and encouraged me to take my time to choose.

5 de enero de 2026
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful assistant

Jo was very helpful while I was trying to find walking boots

31 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Great service by Sarah today

Great service by Sarah today. She heard my conversation with my friend and found me the exact raincoat I was looking for making my shopping trip easy & productive. Thank you.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Liam was very helpful and polite

Liam was very helpful and polite

23 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

I was served by Hannah

I was served by Hannah, who made returning an internet purchase easy. I have used the Woking Branch of Milletts several times and have always found the staff pleasant and helpful.

30 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Really pleased

Really pleased with the shopping experience on Tuesday. I phoned earlier in the day & items were put to one side for me to make collecting easier.
When I arrived, Sarah was extremely helpful & considerate. It made for a wonderful visit. Thank you.

16 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful and knowledgable staff…

Very helpful and knowledgable staff thank you

18 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff

Sarah in Woking very helpful & friendly

10 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Very impressive service from Ali today…

Very impressive service from Ali today helping to select my Son’s first walking boots. His knowledge and experience shone through and we will be returning when my son no doubt grows out of these.

6 de diciembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service.

26 de noviembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valorada con 5 estrellas sobre 5

A big thumbs up to Liam

A big thumbs up to Liam, who I believe was over from the Farnborough store for the day, as well as his lady colleague who supported him finding 3 camping chairs for me despite them not being on display. Liam was everything that seems to be lacking these days with regards customer service - friendly, knowledgeable, helpful, polite and a pleasure to meet. Woking store always seems to have good people working there and it's a pleasure to go in. Thank you.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Millets - Woking

Respuesta de Millets - Woking

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

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