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Minster Law Opiniones 

7484
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were very grateful for the professionalism, courtesy and caring call helping guide us through my husbands motorbike accident. Zidane was very patient and put us at ease making the whole process m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Following a painful motorcycle accident I was placed into the hands of Minster law to represent me in my compensation claim. I first had the pleasure of dealing with Cheryl Huckle and later with Sjed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My insurance company referred me to Minster Law following a motorcycle accident. Holly Jepson managed my case. She did so professionally and with kindness at all times. She was a pleasure to deal wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lisa W rang me at the time arranged. She was friendly and patient while I went through EVERYTHING and she listened and noted all I had to say. She took the time to answer any questions I had and it... Ver más

Información sobre la empresa

  1. Abogado de lesiones personales
  2. también en la categoría
  3. Estudio de abogados
  4. Servicios legales

Escrito por la empresa

Life can change in an instant when you’re injured in an accident. Minster Law can help you get the legal support you need and the financial compensation you deserve. As specialist personal injury lawyers, we’ve settled more than 124,000 cases and secured over £750m in damages since 2015. We understand that seeking legal support can feel daunting. When you’re going through a complex and difficult time, Minster Law keeps things clear and simple. Our friendly team has 20-plus years’ experience of pursuing successful personal injury claims. Whether you or a loved one have been in a motor vehicle accident, suffered an accident at work or been hurt at a public event, we can help.

How Minster Law can help you

Escrito por la empresa

Serious and catastrophic injury
Minster Law has one of the largest serious injury teams in the UK with specialists in head and spinal injuries as well as injuries resulting in the loss of a limb. We collaborate with some of the top medical experts and rehabilitation providers in the country.
Road traffic accidents
Being involved in a car crash or bike accident can be very distressing. As one of the largest road traffic accident law firms in the UK, we can help you access the medical and financial support you need to recover by pursuing a personal injury claim. Minster Law has a specialist bike team and is proud to look after approximately a quarter of bike clients in the UK.
Accidents at work
From manual handling injuries to faulty equipment or falls, accidents at work can have a long-term impact on your physical and mental health as well as your finances. Our highly experienced team can help you secure the best possible medical treatment and a fair settlement from your employer. We can also assist with unfair dismissal claims if a personal injury accident or claim means you lose your job.
Fatalities
Our specialist fatal accidents team provide compassionate legal advice to help families during an emotionally traumatic time. Making a fatal accident claim can help cover some of the financial burdens that often arise after the sudden death of a loved one. We put your needs first, offering practical support at every stage of the claims process.

What makes Minster Law different

Better outcomes, simpler services

Minster Law is on a mission to make legal services simpler for everyone. We care about our customers and it shows: we were shortlisted as finalists in two categories for the Personal Injury Awards 2025. We are constantly innovating and take pride in doing things differently. We work with some of the country’s top personal injury barristers, giving you the best chance of a favourable settlement. We also collaborate with the Association of Personal Injury Lawyers and Headway, a brain injury association.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(7484)

2621 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great friendly

Great friendly , efficient, professional service

28 de septiembre de 2026
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Respuesta de Minster Law

Hi Gill and Paul, thank you for your review and feedback, we really appreciate you taking the time to get in touch. Kind regards

Valorada con 3 estrellas sobre 5

Hard to speak to anyone

29 de septiembre de 2026
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Respuesta de Minster Law

Hi Mr G, thank you for taking the time to get in touch. We're sorry that you've had some challenges in speaking with the team and we'll ensure that your comments are passed on. Kind regards

Valorada con 1 estrellas sobre 5

Don't believe they are capable

I question the fact that the rating is high. I have been waiting since 2021 for action to be taken on my accident. They recently sent me a document that needed verifying this was over a year old and contained the same information as i had received before to verify. Basically have done nothing for over a year.

From start to finish the service has been non existent.

Now i have received a letter saying my case has been passed to another who is going to review and progress it.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Minster Law

Hi Jerry, thank you for taking the time to get in touch. We're sorry to read of your concerns here and would be happy to consider these further - to enable us to do so we have sent you a request for further information via Trustpilot. Kind regards

Valorada con 5 estrellas sobre 5

when I got through

when I got through, lady very, very helpful.

28 de septiembre de 2026
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Respuesta de Minster Law

Hi Mr Drage, thank you for sharing your feedback about the great service that you've received - we'll make sure that this is passed on. Kind regards

Valorada con 5 estrellas sobre 5

I was helped by a lovely lady called…

I was helped by a lovely lady called Lisa she was very welcoming and helpful she made sure I fully understood every detail and double checked everything throughout the phone call highly recommend Lisa made me feel comfortable and at ease and was more than happy to answer and assist with any questions I had

28 de septiembre de 2026
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Respuesta de Minster Law

Hi, thank you for your feedback and for sharing your review about Lisa and the fantastic service that she has been able to provide when you spoke with her. We're sure that she will be really pleased to read your comments. Kind regards

Valorada con 1 estrellas sobre 5

Tina was fantastic and I’ve pressed the…

Tina was fantastic and I’ve pressed the wrong icon please put five stars in

28 de septiembre de 2026
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Respuesta de Minster Law

Hi Mr Rees, thank you for your review - we'll be sure to share it with Tina. If you'd like to edit the review, please do feel free to do so. Kind regards

Valorada con 5 estrellas sobre 5

The staff handled my claim in a very…

The staff handled my claim in a very professional way.

8 de septiembre de 2026
Opinión espontánea
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Respuesta de Minster Law

Hi Godfrey, thanks for your review and feedback, we're certain that the team will be really pleased to read your comments. Kind regards

Valorada con 4 estrellas sobre 5

Many thanks

21 de septiembre de 2026
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Respuesta de Minster Law

Hui, thanks for taking the time to provide us with a review. Kind regards

Valorada con 5 estrellas sobre 5

The service i had was great

The service i had was great. Quick response feom my adviser and helpful. Would happy use again

28 de septiembre de 2026
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Respuesta de Minster Law

Hu Mr Brown, thanks for sharing with us how great you felt the service has been from the team - we'll be sure to share your comments with them. Kind regards

Valorada con 5 estrellas sobre 5

I have had two instances of using…

I have had two instances of using minster law for injury claims, one of which was managed by Sarah Casimir and the other Lisa Warburton. I cannot express how professional, kind, clear and supportive every interaction has been with these two ladies. I couldn’t recommend anyone more to have representing you!

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Minster Law

Hi Emma, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Sarah and Lisa. We'll make sure they both have sight of this as we know how much this feedback will mean to them. Thanks again.

Valorada con 5 estrellas sobre 5

I was treated with upmost respect and…

I was treated with upmost respect and kindness thank you for being so helpful

28 de septiembre de 2026
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Respuesta de Minster Law

Hi David, Thank you so much for taking the time to leave the review for us and we're so pleased to hear you're happy with the service you experienced and the help and support you received. Kind regards

Valorada con 5 estrellas sobre 5

Very helpful

Lisa was very helpful and explained everything.

28 de septiembre de 2026
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Respuesta de Minster Law

Hi, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Lisa. We'll make sure Lisa has sight of this as we know how much this will mean to her. Thanks again

Valorada con 5 estrellas sobre 5

Brilliant company very easy to deal…

Brilliant company very easy to deal with from start to finish, thank you AAA++++++

25 de septiembre de 2026
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Respuesta de Minster Law

Hi Paul, thanks for your review and feedback - we really appreciate you takin the time to get in touch. Kind regards

Valorada con 5 estrellas sobre 5

Personal injury claim

I found minster law were in touch all the way through and kept me informed of progress with my personal injury claim. Thanks for all the advice and progressing my case throughout the journey.

25 de septiembre de 2026
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Respuesta de Minster Law

Hi, it's great to read how pleased you've been with the service from the team and we'll ensure that your feedback is shared with them. Thank you for taking the time to provide us with your review. Kind regards

Valorada con 5 estrellas sobre 5

From the moment my insurance company…

From the moment my insurance company knew if my accident, they out me straight through to Minster Law. They really put my mind at rest from the go. They kept me updated and are very professional. If you need to make a claim, my advice would be go with Minster Law. Thank you for everything you’ve done for me.

18 de septiembre de 2026
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Respuesta de Minster Law

Hi Christine, thanks for sharing your wonderful feedback with us about the service and support that the team have been able to provide - we really appreciate it and are sure that they will too. Kind regards

Valorada con 4 estrellas sobre 5

So far so good

So far so good, the proof will be once this is all wrapped up.

18 de septiembre de 2026
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Respuesta de Minster Law

Hi Jack, thanks for sharing your feedback with us - we're really pleased to see that you've been happy with service so far. Kind regards

Valorada con 1 estrellas sobre 5

Awful company

Awful company. Service is worse than poor.

Incompetent, rude and arrogant staff

Numerous complaints upheld and paid out compensation for their faults.

Numerous complaints upheld by the legal ombudsman.

Absolute jokers.

Don’t use them at all. Refuse them if your insurance company recommends them to you.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Minster Law

Hi Graham, thank you for taking the time to share your review with us. We're sorry to read that your experience with Minster Law hasn't met the standard that we'd expect for all of our customers and will ensure that your comments and feedback are shared with the team so that they are able to consider what steps that they can take to improve the service that we provide. Kind regards

Valorada con 1 estrellas sobre 5

Poor shownall round

Poor all round. I was clipped by a lorry as he encroached into my lane. Minster law arranged for me to have a medical assessment to which the doctor said a minimum of 6 months prognosis at which point minster law stopped my physio and im getting worse. I’ve also had to send back the medical report 3 times so far due to errors. Poor show.

18 de septiembre de 2026
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Respuesta de Minster Law

Hi, thank you for taking the time to get in touch and share your feedback. We're sorry to read that you've some concerns here and will ensure that your comments are shared with the team for further consideration as to any action that they're able to take to progress your claim. Kind regards

Valorada con 5 estrellas sobre 5

The service

Customer communication

24 de septiembre de 2026
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Respuesta de Minster Law

Hi Muhammad, thank you for your review and feedback - we really appreciate you taking the time to get in touch. Kind regards

Valorada con 5 estrellas sobre 5

I was on the phone with Hana who was…

I was on the phone with Hana who was very patient and lovely. Didn’t have to wait long before i was seen to would definitely recommend this company :)

24 de septiembre de 2026
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Respuesta de Minster Law

Hi Madison, thank you for your wonderful feedback about Hana and the excellent service that she has provided - we're sure that she will be really pleased to read your comments. Kind regards

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