Mitchells Renault Opiniones 

239
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sales staff were knowledgeable, accommodating and nothing was to much trouble. Jonathan Kent provided yet again excellent customer service, exactly why we go back. Picked up my new clio, drove aw... Ver más

Valorada con 5 estrellas sobre 5

A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with the salesman, Craig Emblem, was very good - and much more pleasant’ than previous experiences with other car salesmen! He restored our faith somewhat in the car purchase business... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a car here recently on a tight time frame and was supported by Sam to have the car ready and collected at a time suitable for me. After purchasing, there was a problem with the car that w... Ver más

Información sobre la empresa

  1. Concesionario Renault
  2. Concesionario de automóviles usados
  3. Estación de inspección de automóviles
  4. Servicio de automóvil

Escrito por la empresa

Renault & Dacia main dealer for Lowestoft & Great Yarmouth


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(239)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Marvellous Mitchells …

Mitchells are the best garage i have ever dealt with. Nothing is too much trouble and they are always at the end of tge phone. Lovely friendly staff too. I Highly recommend Mitchells.

13 de enero de 2025
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Respuesta de Mitchells Renault

You are most welcome, thank you

Valorada con 5 estrellas sobre 5

Thank you Craig for all your help…

Thank you Craig for all your help again. Craig was only a phone call away if I had any questions about my new car. I would highly recommend him to anyone. 😊

16 de enero de 2025
Opinión espontánea
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Respuesta de Mitchells Renault

Craig loves these comments, thank you

Valorada con 5 estrellas sobre 5

Booking the day I requested was easy

Booking the day I requested was easy, the car was quickly taken for service and returned washed and clean

8 de enero de 2025
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Respuesta de Mitchells Renault

Hello Mr Woolston, we appreciate you taking the time to leave us this feedback.

Valorada con 5 estrellas sobre 5

Not a bad word to say!

What can I say, Craig was a total gentleman who was as helpful as you could’ve asked for and nothing was too much hassle! From start to finish was nothing but top class help and we couldn’t speak any higher of him. If anyone goes into Renault I’d highly recommend Craig.

11 de enero de 2025
Opinión espontánea
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Respuesta de Mitchells Renault

Billy Potter, we are very happy we could provide you with a positive experience! We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!

Valorada con 5 estrellas sobre 5

Craig was very helpful

Craig was very helpful. Explains each step of the Motability scheme in great detail . Went above and beyond to get us the car as quick as he could.

31 de diciembre de 2024
Opinión espontánea
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Respuesta de Mitchells Renault

Thank you again for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!

Valorada con 5 estrellas sobre 5

Craig

Craig, was super helpful and very professional. Thank you for all you help in picking and ordering mums motability car. You are a star!! ⭐️

30 de diciembre de 2024
Opinión espontánea
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Respuesta de Mitchells Renault

Laura Townshend, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft!

Valorada con 5 estrellas sobre 5

Julie was very helpful and phoned early…

Julie was very helpful and phoned early to say the car was ready

16 de diciembre de 2024
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Respuesta de Mitchells Renault

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

Valorada con 5 estrellas sobre 5

Excellent service and great staff

The recall work on my car was completed as promised within an hour including a wash and vacuum. The staff is, as usual, very friendly and welcoming.

16 de diciembre de 2024
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Respuesta de Mitchells Renault

Hjp, we're happy to hear you had such a positive experience with our team!

Valorada con 5 estrellas sobre 5

As always a friendly welcome

As always a friendly welcome. An understanding of the problems which were repaired promptly. There is always a positive outcome.

9 de diciembre de 2024
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Respuesta de Mitchells Renault

Hello Rodney Turner, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Valorada con 5 estrellas sobre 5

Reversing camera replacement

Problem with my reversing camera on my new-to-me 3 year old Renault Zoe was resolved quickly and with replacement under the original 5 year warranty. Friendly and efficient service as always.

9 de diciembre de 2024
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Respuesta de Mitchells Renault

We appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! e are very happy we could provide you with a positive experience!

Valorada con 5 estrellas sobre 5

Craig was very helpful and explained…

Craig was very helpful and explained everything in detail about the car and the hand over was brilliant.
they have a great team at Mitchell's Renault every time I have bought a car from them.
I would recommend.

9 de diciembre de 2024
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Respuesta de Mitchells Renault

Stephen Smith, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by.

Valorada con 5 estrellas sobre 5

Good service

Good service and friendly
staff car was also cleaned

2 de diciembre de 2024
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Respuesta de Mitchells Renault

Martin Stone, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Great service from Michael’s Garage

I am on my second Renault supplied by Michells, both have been ex demo cars but the service I have received has been second to none. Hats off to Craig who helped us obtain both cars.

I don’t recall any issues with the 1st car - a Kadjar - servicing was always smooth and the garage assisted with pick-up from home, a curtesy car or a drop off and pick up in town when requested.

The 2nd and current car is a Megane EV60 - a really great car from design down to performance and running costs. I really like that it was designed from the ground as an EV and it shows in many ways.

We did recently have an issue with the alarm system - it kept sounding for no apparent reason, which did not help our relationship with the neighbours. Michells booked the car in for review. The 2 hour window for the work was maintained and was off again after a cup of coffee and a read of a magazine. Apparently the issue was some cables that had been initially installed touching other cables, which induced a current in the alarm circuit, setting off the alarm.

Since taking the car back the issue has not re-occurred.

If you are in the area and in need of another car I would recommend Michells.

22 de noviembre de 2024
Opinión espontánea
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Respuesta de Mitchells Renault

Tonyg, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Great friendly service and always…

Great friendly service and always willing to help.

4 de diciembre de 2024
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Respuesta de Mitchells Renault

Hello Mr Marriott, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Valorada con 5 estrellas sobre 5

Great Service

All the staff I dealt with ( Julia, Trudie and her colleague) were friendly, helpful and knowledgeable. Although there were problems with the repair I was kept informed throughout. The aftercare was also up to the standard I have come to expect from Mitchell’s.

19 de noviembre de 2024
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Respuesta de Mitchells Renault

Susan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mitchells Renault & Dacia Lowestoft.

Valorada con 5 estrellas sobre 5

Thank you for your kindness.

Thank you for your kindness. We really appreciate it. The service team are very good.

11 de noviembre de 2024
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Respuesta de Mitchells Renault

Jennifer Blakeman, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

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