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Mixam Opiniones 

7431
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The user interface is nicely laid out and easy to use. There's an excellent AI chatbot that provided useful information about pricing, layouts and paper quality. The pricing structure is competitive a... Ver más

Valorada con 4 estrellas sobre 5

Courteous response. Work completed as specified and more quickly than I had expected. Price very reasonable. I found the instructions regarding the need or otherwise to submit blank pages slightl... Ver más

Valorada con 4 estrellas sobre 5

Quick and efficient service. Could have done with more advice on margins for the novel as the inner margin was clearly too narrow for easy reading. The main body copy printing on the recycled paper... Ver más

Valorada con 5 estrellas sobre 5

Ordered a small run of A6 zines from Mixam - they arrived within a week and looked way better than I thought - stock quality and print perfect. Uploading artwork was easy and layout proof showing the... Ver más

Información sobre la empresa

  1. Tienda de grabados y letreros
  2. también en la categoría
  3. Imprenta
  4. Servicio de business-to-business
  5. Servicio de comercio electrónico
  6. Servicio de impresión digital

Escrito por la empresa

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Escrito por la empresa

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Información de contacto

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4,5

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(7431)

754 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service for single prints.

Got a single novel print. Very smooth experience setting up the order. Great service throughout- a staff member asked clarifying questions and I was able to respond directly both on the site and by email. My print came out great, and arrived sooner than expected.

5 stars.

23 de julio de 2026
Valorada con 1 estrellas sobre 5

Impressed by reviews, disappointed by reality

When i first saw the reviews i was so impressed, my first book and my first project.
This has been the biggest disappointment of my life.
For a week or so i wasn’t able to track my delivery, they kept saying check in 24h and then again and again because UPS takes times..
Nothing changed, then one day while chatting with the support they said oh actually your order was delivered yesterday with another service provider!
I was like really?
I checked, there was no delivery, they said it was delivered to a person X , which is not me obviously, the delivery guy hand it over to a stranger basically if it was ever delivered and then they stopped responding to me.
Money gone, week ruined, and my mood completely changed.
The worst and most unprofessional people i have ever dealt with in my life.

28 de julio de 2026
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Respuesta de Mixam

Hi Mansour,
We’re really sorry for the confusion and disappointment this caused, especially with this being your first book and such an important project.
Unfortunately, courier issues can sometimes happen. We also want to reassure you that we didn’t stop responding. Your contacts came through outside our opening hours and were handled by our AI chat companion until our Care Team was available.
Our team has since been able to assist, and a reprint is now being arranged for you. While couriers and automated support may not always get everything right, we’ll always step in and do our best to put things right when something goes wrong.

Valorada con 4 estrellas sobre 5

The print quality was good but...

The print quality was good, but I had a disappointing experience with international shipping. A book sent from the UK to Spain was held in customs because import charges had to be paid online before delivery. The recipient expected to pay DHL at the door, so the parcel was returned to Mixam. Unfortunately, Mixam would only resend the book if I paid for shipping again, even though the return was caused by a misunderstanding over the customs payment process. I would have appreciated a more customer-friendly solution.

21 de julio de 2026
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Respuesta de Mixam

Hi Trevor , Thank you for sharing your feedback. We were a little surprised to see this review relates to an order from September 2025, particularly as you’ve placed several successful orders with us since then.
International customs fees are highlighted during the ordering process, and any payment requests or delivery updates are sent directly by the courier to both the purchaser and recipient. Unfortunately, if those notifications are missed and the required charges aren’t paid, the courier may return the parcel to us. As the return wasn’t caused by a printing or dispatch error on Mixam’s side, a further shipping charge was required to send the order again.
We’re sorry this experience has clearly remained a concern for you nearly a year later. For future international deliveries, we recommend keeping a close eye on all shipping communications from both Mixam and the courier, and asking the recipient to do the same, so any customs requests can be completed before the parcel is returned.

Valorada con 5 estrellas sobre 5

Amazing

Amazing. I ordered 4 hardback copies of my Masters dissertation. The system is a bit unintuitive but once I got the hang of it, it was very easy to add covers and spine and all that. The ordering process was quite simple and the finished product is BEAUTIFUL. I am very pleased and will order again, next up a few paperback copies!

28 de julio de 2026
Valorada con 2 estrellas sobre 5

Terrible software

Terrible software.
Very limited options.
Not intuitive at all. Buggy.
Almost impossible to finalise the book without having to call support.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Mixam

We’re sorry to hear that you experienced difficulties placing an order. As this is an organic review and using initials only and does not include any details, we’re currently unable to identify your account or investigate what may have happened. We have not received reports of other customers experiencing the same issue, and orders are continuing to be placed successfully.
We’d genuinely like to understand what happened and help, so we’ve asked Trustpilot to contact you for some additional information.

Valorada con 5 estrellas sobre 5

I've used Mixam several times - great every time!

I've used Mixam several times for printing booklets in the last 4 years and every time they have done the work quickly and delivered in good time. The quality is great and prices reasonable (it looks like better prices if you can do a job at their quiet times). Amazing work and I recommend them very highly.

16 de julio de 2026
Valorada con 5 estrellas sobre 5

A1 in every respect.

The process of uploading my book was simple and straightforward made more so by the ease of checking everything before giving the go-ahead. The cost was incredibly low and the quality of the end product was superior to what I had paid for before. A1 in every respect.

24 de julio de 2026
Valorada con 1 estrellas sobre 5

Bad delivery and poor printing quality

Late delivery , wrong delivery link meaning the package was untrackable, delivered products were partially faulty, and poor quality of book covers

17 de julio de 2026
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Respuesta de Mixam

Hi Lou, We’re sorry that the estimated delivery dates had to change and for the issues you experienced with your order.
We can see that our team is arranging a reprint for you and also allowing you to make some corrections to your artwork before it is produced again. From time to time, things can unfortunately go wrong, but our teams are always here to help put them right.
We’re sorry that, despite the support and resolution being provided, this has still not felt like the best experience.

Valorada con 5 estrellas sobre 5

Easy and fast

I like the way that it is easy to specify one’s book, and upload the text. The printing quality is excellent. The turnaround is fast. Recommended.

22 de julio de 2026
Valorada con 3 estrellas sobre 5

A bit disappointing

Setting up my 44 page book of photos I took when building my house in France was difficult. Though having done it I’d know now the procedure.
I was a bit disappointed that all the images were darker than the ones I uploaded, but in my experience of printing it is quite usual for images to print darker. I think this should be pointed out before uploading, I could easily have tweaked the levels when putting the images together. Because they are darker a lot of detail is lost in the shadowed areas.
If I’d have know I’d like to have had heavier paper, the weight of the covers and the rather thin content of 44 pages seemed a bit ridiculous, the pages needed padding out more.
Anyway the whole thing was not expensive, but I was a bit disappointed when the books arrived.

23 de julio de 2026
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Respuesta de Mixam

Hi Philip, Thank you for taking the time to share your feedback, and we’re sorry the finished books weren’t quite what you were hoping for. We do have a team available, along with lots of online support guidance, to help customers set up their files for the best possible print result. Photographs are usually created in RGB, whereas professional printing uses CMYK. When colours are converted, images can sometimes appear darker. We always recommend checking the downloadable proof PDF carefully, as this gives the best indication of how the artwork is likely to print.
We’re also sorry the paper felt too light for your project. Free paper sample packs can be requested on line, which can really help when choosing the most suitable finish and weight before placing an order.
We can see you contacted us with some other questions, and we’re sorry we didn’t have the opportunity to advise you on the artwork and paper choices too. Please do reach out before your next project, as we’d be very happy to help you get the result you’re looking for.

Valorada con 5 estrellas sobre 5

Great product, easy process and fast delivery!

I have used Mixam to create End of Year colouring books for my students for the last 7 years. The process to upload my file, select the preferences and order is so simple. The products always arrive in good time and the quality is fantastic. I highly recommend them!

16 de julio de 2026

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