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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I called as I didn’t feel I had anywhere else to turn. In a difficult situation but after talking everything through the advisor helped me to see my situation clearly and although money plus couldn’t... Ver más

Valorada con 5 estrellas sobre 5

I found myself in serious debt, unable to see a way out—constantly robbing Peter to pay Paul just to keep up with monthly bills. It became overwhelming, and eventually, the stress took its toll.... Ver más

Valorada con 5 estrellas sobre 5

★★★★★ Excellent support – Wayne was brilliant I called MoneyPlus for debt help and spoke with Wayne. From the start he was calm, patient, and really took the time to listen to my situation. He... Ver más

Valorada con 1 estrellas sobre 5

I have received a shocking service from them and even after making an official complaint and them promising me to rectify it they still did not do what they promised. They charge you a admin/managemen... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reducción de deuda

Escrito por la empresa

With over 25 years of experience, MoneyPlus Advice has supported thousands of people in taking control of their finances and finding debt solutions that fit their needs. We’re here to guide you through a range of options to manage your debt effectively.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

330 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So impressed, thank you

I called as I didn’t feel I had anywhere else to turn. In a difficult situation but after talking everything through the advisor helped me to see my situation clearly and although money plus couldn’t help at the moment I felt reassured and also comforted that I could go back if my situation changed. My advisor was more help than my bank. The chat and review helped enormously and my stress levels have lessened so thank you very much Money Plus!

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well I can only write down my…

Well I can only write down my experience with this company & the staff that I have dealt with upto now, ( the first was a gentleman called Wayne) who has been incredibly helpful & actually very understanding when I was basically telling my life story to a complete stranger, which wasn’t easy, everything has been explained throughout & made straightforward for me, all follow correspondence has come back fairly quickly so all I can say is at the moment 🫰🏻they are doing me a massive service

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found myself in serious debt

I found myself in serious debt, unable to see a way out—constantly robbing Peter to pay Paul just to keep up with monthly bills. It became overwhelming, and eventually, the stress took its toll. I was dealing with depression, sleepless nights, and I kept everything to myself—no one in my family even knew what I was going through.

Then I came across this company, and honestly, I don’t know where I’d be without them. The two women I dealt with were incredible—they took away so much of the stress and worry and made the whole process feel manageable. Even when I was struggling mentally, they were patient, supportive, and always there when I needed them.

Chelsea, who I spoke with the most, truly has a heart of gold. She understood my situation completely, and whenever I felt confused or overwhelmed, she explained everything in a way that made perfect sense. She was absolutely brilliant, and I can’t praise her enough.

Today, I’m debt-free, and the feeling of freedom is unreal. I’m so grateful for the support and guidance I received—it genuinely changed my life.

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont know how to do their job. Scammers

I absolutely cant believe this company. Took £250 a month from 2023 up until August 2025, told me my debt was finalised and payed off. Now they are telling me Klarna is still outstanding, they stopped making payments to them in April 2024 and that i need to arrange a payment plan with Klarna???! I will be suing them and taking them to court. £4000 that i paid from April 2024 to August 2025 has gone straight to them.

19 de marzo de 2026
Opinión espontánea
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Respuesta de MoneyPlus Advice

Hi there,

We’re really sorry to hear about your experience and understand why this would be concerning.

We’d like to look into this properly for you. Please contact our Complaints Team at Complaints@moneyplus.com
so we can investigate this further.

Best wishes,
Holly
MoneyPlus

Valorada con 1 estrellas sobre 5

Shocking 12 months in

Shocking 12 months in, incorrect balance on debt despite creditor and myself informing them.
Closed DMP as opted for alternative informed them told I receive email confirmation never did.
2 months later constant email calls text saying I “behind” have emailed twice no reply have also now raised a official complaint and guess.. no response.
Update had acknowledgment yesterday I hope to reach an amicable resolution and revise review accordingly

11 de marzo de 2026
Opinión espontánea
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Respuesta de MoneyPlus Advice

Hi there,

Thank you for your review. We’re really sorry to hear about your experience and the issues you’ve raised.
We’ve looked into this but haven’t been able to locate a formal complaint, so we’d really like to investigate this further for you.

Please contact our Complaints team directly at Complaints@moneyplus.com with your details so we can look into this properly.

Best wishes,
Holly
MoneyPlus

Valorada con 5 estrellas sobre 5

These guys are good.

Whenever I have needed extra help or support with my IVA speaking to Richard or Chris has been amazing. They listen and help. My most recent experience in dealing with them I needed fiance for a vehicle. Richard was amazing from start to finish. He went above and beyond to help me get this sorted. He made it such a smooth process.

25 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have received a shocking service from…

I have received a shocking service from them and even after making an official complaint and them promising me to rectify it they still did not do what they promised. They charge you a admin/management fee of almost £50.00 each month but they give you incorrect information, tell you lies and just don’t do what they are meant to. They are a complete and utter scam

26 de febrero de 2026
Opinión espontánea
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Respuesta de MoneyPlus Advice

Hello JM,

Thank you for taking the time to share your feedback. We’re sorry that you feel this way and that you feel the service you experienced fell below expectations.

We can confirm that your concerns were raised through our formal complaints process and have already been acknowledged and responded to in our correspondence.

We take feedback like this seriously and are always learning from the experiences our customers share with us so we can continue improving our service.

If you need anything further, please contact us and we will be happy to help.

Best wishes,
Holly
MoneyPlus

Valorada con 2 estrellas sobre 5

Service could be better for the amount…

Service could be better for the amount of money you get charged. Also there is no chance to login to your online account on their website. Page is constantly crashing the moment you try to log in.

4 de febrero de 2026
Opinión espontánea
Logotipo de MoneyPlus Advice

Respuesta de MoneyPlus Advice

Hi Martin

Thank you for your review. We’re sorry to hear that the service hasn’t felt like good value for you, and that you’ve had problems accessing your online account.

We aim to be transparent about our fees and what they cover, and accessing your account should be straightforward, so we’d like to look into this further.

If you’re happy to get in touch, please call 0161 837 4000 or email info@moneyplus.com, and we will work with you to resolve this.

Best wishes,
Holly
MoneyPlus

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Communication was spot on. All advisors were extremely helpful and clear on how they explained things. Regular updates of how your debt is being managed and cleared. Helped me massively in becoming debt free.

12 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

★★★★★ Excellent support

★★★★★ Excellent support – Wayne was brilliant

I called MoneyPlus for debt help and spoke with Wayne. From the start he was calm, patient, and really took the time to listen to my situation. He explained everything clearly, didn’t rush me, and made a stressful situation feel much more manageable.

Wayne was honest, professional, and genuinely helpful not pushy at all. I came off the call feeling reassured and much clearer about my options.

Highly recommend MoneyPlus, and especially Wayne, to anyone needing debt advice.

8 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and supportive

MoneyPlus made a very stressful and difficult time a lot easier to deal with. Honest and upfront advice on what is the best solution to your financial issue. Staff always very helpful, friendly and above all, knowledgeable. Highly recommend.

27 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Finley Lang has been incredibly…

Finley Lang has been incredibly helpful, solving more than a handful of issues and always providing solutions very speedily and always more quickly than was promised. A real above and beyond employee. Thank you !

24 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

High dept experience

I’ve been dealing with money plus for 8-9 years now and the service has been exceptional. From the start of making the dreaded phone call to say I need help and not being able to manage, all the way though to where I am now. I had a dept of over £30,000 it was a rocky road for me but everything was brilliant with the yearly reviews and change of jobs they were understanding helpful and understood when times were tricky I still managed to have a good life and afford what I needed to with a wife and 2 children of which my wife was pregnant half way though. Don’t be scared yes there is a management fee but it is worth every penny! Be positive if you think the worst because of your debt don’t MONEY PLUS will definitely help you and your life will be changed.

I cannot be more happy with a company and the experience with them.

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I spoke to an advisor called Ben and he…

I spoke to an advisor called Ben and he was really helpful and understanding and reassured me so much he was so lovely and polite.
I think all of the staff at moneyplus are really nice and I’m so grateful for them, they really do help you so much when your going through any problems and are always happy to guide you through it and support you no matter what I would definitely recommend them for anyone who’s struggling with depts they do accommodate you and have many helpful ways of managing money.

19 de diciembre de 2025
Opinión espontánea

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