Support is no help at all, and my product did not download correctly. In fact, it was corrupt, and it locked up my file explorer somehow. I have spent HOURS trying to get this fixed. I finally foun... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I've used other, similar products. MoneyThumb's 2qbo Convert Pro with PDF+ is not only far less expensive but conspicuously more accurate, faster, and doesn't bog down other running programs. You don'... Ver más
MoneyThumb has been a huge saving point for my company. Many clients do not send register information and we have to rely on the bank statement. This program gives us the ability to take the older s... Ver más
La empresa ha respondido
1st conversions with money thumb did not work properly. Support tried to help, though had pbms fixed only to import 3 accounts into quicken, and when manually tried correct errors, caused other acco... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de software
- Contable
- Servicios financieros alternativos
- Servicio de business-to-business
- Institución financiera
- Proveedor de software
Sobre MoneyThumb
Escrito por la empresa
MoneyThumb simplifies your lending and financial accounting through easy-to-use financial file converting and analysis tools.
Our products move transaction data from where you have it to where you need it, helping speed up financial decision-making with more accuracy.
PDF Insights: Enables banks and lenders to read and analyze financial documents in seconds to determine a loan applicant’s creditworthiness.
Thumbprint®: Helps banks and lenders instantly evaluates and scores the authenticity of PDF financial documents giving you a fraud score so you can make more confident lending decisions.
Accounting File Converters: Helps accounting professionals and small businesses convert virtually any file type into the QBO, QFX, OFX, or other formats for quick and easy import into your accounting system.
Información de contacto
533 2nd Street, Suite 227, 92024, Encintas, Estados Unidos
- 844-533-5022
- emery@moneythumb.com
- www.moneythumb.com
3,1
Medio
90 opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Made my bookkeeping more efficient.
24 de febrero de 2023
Respuesta de MoneyThumb
Hi Stephon - we are so glad that MoneyThumb is helping improve your efficiency. We appreciate your feedback.
Money Thumb saves me so much time
Money Thumb saves me so much time. Converting files to enable entering bank transactions into QB desktop in minutes not hours. Plus it is so accurate!
23 de febrero de 2023
Respuesta de MoneyThumb
Hi Rebecca. Thank you for sharing your experience with us. We're happy to hear that MoneyThumb is saving you so much time!
Hit and Miss
There are many times when your application does not convert the bank statement files properly, and sometimes does not convert at all.
10 de febrero de 2023
Respuesta de MoneyThumb
Hello Beanie - We appreciate your feedback. Our customer support team would like to investigate the issue to learn more about the specific situations where the file did not convert properly, or at all. Often we can figure out why things are not working from that information, and advise you on a resolution. If we do need to investigate in detail we will likely need a PDF statement and can provide you with a procedure to remove personal information from the PDF file before you send it to us. Here is a good resource to review on the quality of scanned documents: https://www.moneythumb.com/what-scans-work-best-with-pdf/
Our Support team is always available to assist with any conversion issues. Please contact them at https://www.moneythumb.com/contact/
Respuesta de MoneyThumb
Hi HPatience - thank you for your review! We appreciate it.
Issues resolved in a very timely manner
Issues resolved in a very timely manner
Every time I send any issue including issues that need extraction of data from new format, the response has been remarkable.
23 de febrero de 2023
Respuesta de MoneyThumb
Hello Gurinder - we appreciate all feedback we receive from our clients. It helps us improve our product. We are glad to hear that our response times are meeting your expectations. Thank you for your feedback.
Bookkeeper
Able to easily convert client's pdf bank and visa statements and import into Sage, Quickbooks desktop and QBO.
23 de febrero de 2023
Respuesta de MoneyThumb
Hi Tammy - we appreciate having you as a client and we are happy to hear that the file converters have been working for you. Thank you for taking a moment to submit a review!
The perfect software to convert any…
The perfect software to convert any statement from the bank to Quickbooks
22 de febrero de 2022
Respuesta de MoneyThumb
Hi Javier - we are so glad that you are finding our software helpful. We work with many QuickBooks users. Thank you for taking the time to provide your feedback.
Makes quick and easy work of long bank…
Makes quick and easy work of long bank and credit card statements. Saves lots of time manually inputting!
21 de febrero de 2023
Respuesta de MoneyThumb
Hello Poppy - thank you for your feedback. We're so glad that MoneyThumb is saving you time!
Their should be and option to get a…
Their should be and option to get a hold with an agent instead than email. I send my inquiry that person that help me I think she/he did not understande me or confused but what he/she sent me did not help and i try to fix it by my own by trying different things.
27 de enero de 2023
Opinión espontánea
Use to be a good company with good…
Use to be a good company with good software.....Not the support does not work, and the people in support don't care!
27 de enero de 2023
Opinión espontánea
"Lifetime" license is not for a lifetime
Purchased a "Lifetime" license for the PDF-QBO converter. The product stopped working, so I reached out to support (whom you can only reach via email). They let me know that, while I had purchased a lifetime license to the software, the PDF conversion piece was an annual subscription, for an additional annual fee. They tell me that I can download statements, directly from the online banking, and convert them via my license, but I can't use a PDF not published by the bank. If I have access to the online banking, I don't need to convert PDF's to QBO's, I would just export the QBO directly from the bank. I asked for them to honor the "lifetime" license or refund my money. They refused to do both and told me "good luck with the legal process." Product was good when it worked, but unfortunately I was duped into purchasing a "lifetime" subscription that has to be renewed each year. Worst customer service experience of my life.
26 de enero de 2023
Opinión espontánea
AFTER DISCONTINUING THE DESKTOP PDF…
AFTER DISCONTINUING THE DESKTOP PDF READER AND STARTING THE NEW ONLINE ONE WHICH IS 12 TIME MORE EXPENSIVE AND NOT ACCURATE AT ALL, I AM GOING TO STOP MY MY SUBSCRIPTION, IT IS EASIER TO MANUALLY TYPE NUMBERS THAT HAVE ONLY HALF OF THEM CONVETED AND MANUALLY FIGURE OUT THE DIFFERENCES
12 de diciembre de 2022
Opinión espontánea
Don’t buy this software no live…
Don’t buy this software no live customer service. We are switching to Propersoft Inc. it is cheaper with multiple users.
30 de noviembre de 2022
Opinión espontánea
Usless - Don't buy
The goal was to convert a .cvs file to a Quicken gfx file or a .qfi file. I loaded the .cvs file into the program and it would not let me convert without making changes to the data column headings. The interface is very confusing and there was no manual. I canceled my subscription. Quicken shafted its users my not allowing more than a 90-day download.
9 de noviembre de 2022
Opinión espontánea
Fantastic software! Time saver. Highly recommend!!
Fantastic software! I had to reconnect my QB account and my bank only went back 6 months. Using Money Thumb allowed me to upload years of statements in a few easy clicks and import them directly into Quickbooks. Saved me days of work! Easy to cancel too once I was done. Thank you Money Thumb!!
20 de septiembre de 2022
Opinión espontánea
Their software is very useful
Their software is very useful. The customer support is also great.
15 de septiembre de 2022
Opinión espontánea
I spent almost $800 and this software…
I spent almost $800 and this software doesn't work to convert files useable for Quickbooks. I sent support several messages; however, still having major issues. It advertised as easy to use, but I've spent 4 hours trying to figure out why its not working for me.
5 de septiembre de 2022
Opinión espontánea
Two Issues with what I purchased…
Two Issues with what I purchased pdf2csv converter software I bought.
(1) It did not work for some of the image-based pdf bank statements and I had to buy another annual subscription PDF+
(2) It is a good UI Desktop version. But, does not allow users to invoke from a common prompt with arguments to run it inside another excel based programs.
22 de agosto de 2022
Opinión espontánea
Working with MoneyThumb has been an…
Working with MoneyThumb has been an absolutely wonderful experience. Our processing time has been cut by over 100% due to Money Thumb!
5 de julio de 2022
Opinión espontánea
Amazing software
Amazing software I am going to tell everybody how GREAT this software is. Keep up the good work.
11 de mayo de 2022
Opinión espontánea
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