I fell in love with Montezuma's peanut butter mini eggs in one Easter but it wasn't available anywhere near me. I finally made my first order recently and it arrived in 2 days! So delicious.
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I fell in love with Montezuma's peanut butter mini eggs in one Easter but it wasn't available anywhere near me. I finally made my first order recently and it arrived in 2 days! So delicious.
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10th July - Ordered around 20 bars, received tiny box with 2 bars (label on box said 2kg) eventually had my query answered, they then had to escalate it. Email apologising, with despatch next day on 2... Ver más
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Bought the Black Forest Gateau from a shop in Grassington, lovely chocolate and love the natural ingredients. My favourite dark chocolate so far. Only shame is it costs too much plus postage for a c... Ver más
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Ordered and paid £51 last 17/06 (a week before the heatwave). Its been more than a month and have not received even a pinch of chocolate. Avoid ordering online with this company as they wi... Ver más
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Extraordinary Chocolate which is Palm Oil Free and Handcrafted in West Sussex, UK.
Birdham Business Park, Birdham Road, PO20 7BT, Chichester, Reino Unido
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Ha contestado el 45% de las opiniones negativas
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Lovely chocolates great to give as gifts.
I contacted them about a faulty bar of chocolate that I bought at Waitrose and without requesting any proof they sent me 3 bars of chocolate to make it up. Excellent quality of chocolate too.
Excellent chocolate - no faults there and many items can be obtained from Waitrose, Ocado and, now, Sainsbury's.
HOWEVER - regarding home delivery of their more exotic bars, please read on?
Unless you opt for next day delivery, this company use Hermes which is a very hit and miss company. It then depends on the skills, experience and personal commitments of their local couriers for items to get to you.
EDIT - the wonderful chocolate arrived after 6 days. My wife said that the Hermes delivery man was very polite and courteous. I have upgraded my review from 3 star to 4 star.
A challenge every year is to find an Easter egg bigger than my sons head - Montezunas came up trumps with their 1kg giant egg, and delivered within a few days. Well wrapped generally. But sadly the egg was slightly too large for the box and had been broken in transit. I telephoned them and was immediately offered a replacement - the big ones had already sold out so they sent me a slightly smaller one AND a refund, AND we got to keep the giant egg. My son thought Christmas, Easter and birthday had all arrived together!
Friendly helpful staff, nice chocolate - will definately shop here again.
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