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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

What a joke won vehicle on auction just before Xmas period, was too late for anyone to arrange pick up truck but when tried to ring motorhog Kent all you get is opening hours and accounts number just... Ver más

Valorada con 1 estrellas sobre 5

They way they respond to questions from the customers, they kind of asume customers know some of their policies. They will tell you what you think before you say anything (kind of stereo typing... Ver más

Valorada con 1 estrellas sobre 5

Good cars its put a side and the bad ones or with any sort of problems are going for online bid without telling the viewers what's wrong. I'm not talking about silly faults I'm talking about serious p... Ver más

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Valorada con 1 estrellas sobre 5

Where to start Con artists sell scrap vehicle as dealer disposals bought an 2006 307 stars and drives clean car when arrived clutch gone in scrap condition they will break a taillight or... Ver más

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1,3

Muy malo

TrustScore: 1.5 sobre 5

214 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

Todas las opiniones

(214)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superb service

As a woman who knows nothing about cars. whenever i have rung or drove here i always feel as though i am being listened to . From advice of price... parts ... Repairs etc i always use motorhog as its where i can rely on fantastic service . Very pleased

13 de diciembre de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very very good

Been many times and bought a couple of cars but mainly I buy lots of parts that I sell abroad. even returned some stuff i got wrong with no stress. Turning up out of the blue usually means a long wait there are a LOT of staff but they allways "busy". I find enquiring online and finishing up with a phone call works best ! Its not too far out my way so I usually call in person. it's a huge operation and I recommend everyone go at least once !! the counter staff are pleasent enough (though some appear to be quite young)

6 de diciembre de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can't fault - Will use again.

I won my Clio on Motorhog auction. got it for a really good price. after getting the broken windscreen fixed I was going to sell it for profit but have decided to keep it for myself - thank you motorhog

4 de diciembre de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company, excellent customer service!!

I recently bought a salvage car from Motorhog - Vauxhall Corsa Design 1.2 16v with some very light damage to the front end. The car was a complete bargain, an excellent price and was a very easy repair. I have absolutely no complaints whatsoever, the car was descirbed exactly as it was and again the customer service when i collected the car was brilliant. The forklift drivers took great care when bringing the car to me and there was a member of staff who was more than helpful when i asked for a jump-start. Brilliant company, i would recommend anyone to deal with motorhog!

3 de diciembre de 2012
Opinión espontánea
Valorada con 4 estrellas sobre 5

Motorhog - A unique opportunity and extremely profitable resource!

I have been purchasing Cat X cars from Motorhog Church Lane & Bentley Moor Lane for quite a while.
Overall I can’t really understand why there are so many bad experiences listed here.
The vast majority of my purchases have been un-seen, so I am pretty reliant on the site photos and description
Yes they don’t get it right all of the time (who does?). However on both occasions when vehicles have been delivered not in the same condition as shown by the photos, redress after complaining in an appropriate manner and format to some-one in authority has seen my issue’s resolved certainly with-in the terms of their contractual and legislated consumer obligations.

As other individuals have all ready commented Motor Hog’s crew are more than happy for you to survey/inspect/apprise as much as you wish prior to auction day, although personally I find Church do this better than Bentley Moor as not all of the vehicles are readily available to view at Bentley, therefore culminating in time wasting frustrations etc.

I am some what at a loss to understand after being given this much opportunity how anyone could run into some of the significant issues I have read with-in these posts. Modern vehicles are complicated, you could purchase any car with a vendor’s best belief of it’s condition and it catastrophically fail with-in a very short drive

Appreciate Motorhog for what it professes to be - A Savage Operation wholesaling vast qualities of the motoring publics in many cases, well worn and possibly fault ridden cast-offs; that’s why their there.
Be smart and do your “homework”. It’s down to you and very Let The Buyer Beware!

Motorhog’s staff simply doesn’t have the time or the capacity, or should they, to hold your hand and give-away to you vehicles, which I believe, could well be some of the best priced bargains thought out the country.

29 de noviembre de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good company, friendly staff, honor seller

Many thanks for good service, normal communication with foreign customers. Personal BIG THANK YOU to Ms.Laura Brook for patience while our English was very very poor.
The only thing we'd like to ask - more days for collection (5 is not enough) and more better quality pictures for each vehicle.
Good luck !

28 de noviembre de 2012
Opinión espontánea
Valorada con 1 estrellas sobre 5

When they have a car with problems this will go to the auction site

Good cars its put a side and the bad ones or with any sort of problems are going for online bid without telling the viewers what's wrong. I'm not talking about silly faults I'm talking about serious problems like gearbox, engine smoking a lot, mileage clocked, head gas kit, and loads more and once u bought it there nothing else you can do. I used to buy a lot from Motorhog but never more, and I told all my friends and colleagues traders to stay alway from Motorhog online auctions

26 de noviembre de 2012
Opinión espontánea
Logotipo de Motorhog

Respuesta de Motorhog

Hi Marcos,

Did you come to view / inspect the vehicle before bidding on it ?

Regards,

Phil - Motorhog.co.uk

Valorada con 5 estrellas sobre 5

ACE 5 STARS *****

It's all been good (for me). You have to go take a good look at these cars before bidding as descriptions can be vague. Looking at some of the other reviews on here just goes to prove this. If your not sure don't bid (might make things cheaper for the people who know what they are doing)

26 de noviembre de 2012
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer's beware, avoid their category x cars

I have bought several cars from motorhog now and they have on the most been category x. They have had parts missing and major problems that makes it is cost ineffective to fix them. You are better off buying a car from auto trader because by the time you spend money fixing all the unrecorded problems you are better off going somewhere else. Their staff i found were extremely unhelpful and rude. I believe the major problem is that they hype the price up by use of priority bidding because the next day you might find the car you were bidding for re listed.

26 de noviembre de 2012
Opinión espontánea
Logotipo de Motorhog

Respuesta de Motorhog

Did you notice that there were part(s) missing when you came to view / inspect the vehicle(s) before bidding ?

Valorada con 4 estrellas sobre 5

Good Services; But,,,

Lovely customer service. I was satisfied with the customer service but some of the description of the fault on the vehicle were hidden which was unfair. Give us vivid descriptions of the vehicle as this influence our decisions,

26 de noviembre de 2012
Opinión espontánea
Valorada con 1 estrellas sobre 5

LIAR'S!!!!!

More than 3 Cars all rubbish, described as start and drives What a Total Lie!! Who categolise or check these cars? The staff also are very arrogant and I wish the Gorvernmen could put a Stop at this.

25 de noviembre de 2012
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cars not been describe properly

So deceiving, have bought several car all of them with hiden problems. I have stopped buying from you for this reason and I have told my Freands to do the same.

25 de noviembre de 2012
Opinión espontánea
Valorada con 3 estrellas sobre 5

Auction fixed. Doesnt finish on time.

I feel auction is fixed. I believe donny motors are bidding on the auctions, to bid cars up. Auction has a time to finish but goes on even when auction goes green and says you have won, then goes red to say your loosing. Auction should finish at the time stated. Excellent service by staff especially at church lane.

24 de noviembre de 2012
Opinión espontánea
Logotipo de Motorhog

Respuesta de Motorhog

Hi Peter,

Just to clarify most of our are auctions are auto-extended to quote our FAQ's:

Auto-Extension:
It is an auction that is extended beyond its provisional closing time by 30 seconds every time a new bid is placed. The Auto Extension only occurs when bids are placed in the final 30 seconds of an auction and will continue to auto-extend in 30 second windows until no further bids have been placed.

Hope this helps.

Valorada con 1 estrellas sobre 5

Never got a good car yet!

The car and every car that i have ever purchased are NOT described honestly. The last car was damaged all along the rear quarter and this was not mentioned even though it was clearly visable. I have even bought a car described as a 'runner' that had no gear box! When i ring for help on a description all i am told is come look. What is the point in an internet auction that you then have to go to the site to view the car, but cannot bid on site with paying an adittional fee. Describe the cars CORRECTLY and HONESTLY!

24 de noviembre de 2012
Opinión espontánea
Valorada con 4 estrellas sobre 5

vehicle delivery

Everything else about the company is brilliant. One thing that needs sorting out is delivery of vehicle after the customer has won the auction. Can all the individual companies involved at your website provide or recommend a decent delivery company as this has been my problem. I have vehicles delivered with missing things and I cant do anything about it.

24 de noviembre de 2012
Opinión espontánea

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