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Información sobre la empresa

  1. Tienda de ropa deportiva
  2. también en la categoría
  3. Tienda de calzados
  4. Tienda de ropa
  5. Tienda de ropa para mujeres
  6. Zapatería

Información proporcionada por diversas fuentes externas

Berättelsen om Mountain Horse Lars Sjöswärd startade verksamheten 1988 efter att ha funnit hur mycket hans dotter Catherina frös när hon red. Sedan dess har Mountain Horse blivit kända för sina funktionella och varma ridkläder, och behovet visade si...


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,4

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(19)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

We purchased Mountain Horse Tall Riding…

We purchased Mountain Horse Tall Riding Boots in December 2025. They were not the most expensive but £90 was still paid and I would expect the boots to last at lease 2 years. The boots we bought lasted less than 9 months. Poor quality and poor service. We have tried contacting Mountain Horse but get no response. We will not buy from Mountain Horse again after this experience, their quality and customer service is poor.

17 de octubre de 2026
Opinión espontánea
Logotipo de Mountain Horse

Respuesta de Mountain Horse

Hello
,We are very sorry to hear about your experience with your Mountain Horse boots.
We take both product quality and customer service very seriously, and we would certainly like to investigate what has happened.
We are also concerned to hear that you have not received a response from us. Our professional customer service team responds to enquiries sent to info@mountainhorse.se, and we would appreciate knowing which email address you previously contacted.
As Mountain Horse products are sold through independent retailers, prices may vary. To help us investigate your complaint, we kindly ask you to provide a copy of your purchase receipt, along with the boot model and the name of the retailer.
This will allow us to verify the purchase, identify the retailer, and confirm that the boots are genuine Mountain Horse products.
Please send this information to info@mountainhorse.se, and we will be happy to investigate the matter.
Kind regards,
Mountain Horse

Valorada con 4 estrellas sobre 5

Generelt en god oplevelse

Generelt en god oplevelse.
Jeg er dog rigtig ked af at de ikke længere laver deres ridestøvler med den ekstra læderstrop der sikrer at lynlåsen ikke falder ned.
Jeg køber derfor ikke deres ridestøvler længere. Håber stroppen vender tilbage på deres ridestøvler.

23 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Returning customer

Years ago I bought mountain horse highrider boots because the stable owner had some and I really loved them the fit was perfect so 10years later I bought the same boots but nubuck and are very nice that was a couple of years ago

11 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mails ignored, damage over 350€

I had high damage to my clothes due to bad seams on the inside of their movement pants. These pants require to wear something below so this should not happen. I am being ignored for over three weeks now, no one is answering my mails. The damage of my clothes is over 200€. Not to mention that the pants itself costs over 150€. This is no way to treat customers.

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Syninger i MH heldragt er elendige

Jeg købte i december 2023 en MH heldragt Protect Overall, (på trods af tidligere dårlige erfaringer) fordi de behagelige at gå i og findes i store størrelser. Men efter blot to måneders brug var en sidesøm i foret gået i stykker. Det viser sig, at der slet ikke er tillagt sømrum i forstoffet, så det er næsten umuligt at reparere ordentligt selv for en uddannet skrædder. Heldragten SKAL kunne holde til at man rider i den… det er ligesom meningen med den!

Desværre er det slet ikke første gang, jeg har haft meget dårlige oplevelser med tøj fra MH hvor syninger går i stykker efter kort tid: en jakke efter et år og en heldragt efter 21 mdr.
Jeg er i dialog med forhandler som er meget hjælpsom, så min kritik er af producenten Mountain Horse. Det er simpelthen for dårligt!

16 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Measurements are very inaccurate

Bought a pair of Sovereign tall young rider boots for my daughter, after measuring her leg and going with the size guide I had to return original size due to being too small. Measured her leg again and bought the bigger size thinking they may be too wide going by the measurements, too small!! They are much narrower than the measurements state. Save your money and buy something true to the guide as the returns cost a fortune.

7 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scaners

I'd order items from a website that said MOUNTAIN HORSES SALE it had all the logos ect and looked genuinely
NEVER GOT THE ITEMS

When contact them about this they basically said it's not their problem as it was a scan website and they are a where that they have them

So I'm out of pocket so ask yourself this
Does this company really deserve your money ??

2 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Totally unacceptable!!!

I’m from Denmark and we are used to brand like b&o!
BUT!

Have a Question, do you self think it’s okay to sell these with so much color differences in higher inner leg about 1 cm???
For the price of 3000 ddk?
I feel bad treated! refund on 20% but NO guarantees on anything after. 
This is what I got!
No acceptable whatsoever!
Never used.

I would be sorry sending this to a customer and let it be shown to others.
At a price like that!
It’s not a cheap boot!

The color difference are 2-3 levels 🫨🫨🫨 on the set I bought

🤥
Do you have them made in a poor country?
You know, where there’s no quality control?

I have sat it on my page and shared it with the world on Facebook and instagram.

- this is not ACCEPTABLE nor is your customer service!

Mette Mercedes Staugaard-Nielsen
Denmark 🇩🇰

26 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Leaking boots after a few times wearing!

I bought the slip on boots a few months ago and haven’t worn them very much considering how much I normally wear mine , I bought slips ons for a change to the usual lace up I buy.
The quality is very bad, the shoes let my feet get wet where the rubber has come away from the shoes! I cannot believe the bad quality for the price.
It is very bad.
I have photos but you can’t add them here.

29 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service and very very slow!

I agree on the fact that buying from Mountain horse.se on their own website is not to recommended. No information at all when goods are shipped - no reply either reg this matter, when asking customer service.
Normally you get a receipt when you buy something on a website and an information, when the goods are shipped? After contacting customer service I have still no news?No informations either to be found on the website on shipping...
I cant understand why a Swedish brand use a bad German website to sell their brand?

1 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Advarsel!! Køber aldrig mere deres produkter og…

Køber aldrig mere deres produkter og advarer andre. Pia Asklund svarer ikke på mail og kaster bolden videre. Købte Jodpurs støvler og 1/2 år efter var de hullede og helt ødelagte i læderet. Fik bare at vide at de ikke var plejet, hvilket de var. Hvad er garanti værd når det ikke overholdes.

18 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very expensive returns

- RETURNS ARE VERY EXPENSIVE - even if you only want to change the size.
- You have to pay the full cost for returns.
- For me, it was almost 30 € for a parcel sent within the same country.
- Website didn't work for returns, so had to make an international call (to e-shop-direct.com in Germany) in order to book my return.
- Many other companies offer free returns or cheap ones. Better to buy from them instead.
- Will never buy from Mountain Horse again.

4 de noviembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Nice service!

I bought a pair of boots, where the bag for the boots didn't fit. I wrote to Mountain horse and they sent me a new bag for free. Super service!

1 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad customer service

I have always loved the brand, but the customer service is really slow and bad. Their return procedure is ridiculous, as you don’t get a return label. Now I have to pay 300 dkr to send back a pair of boots.

31 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% Satisfaction

Quality, delivery and durability. 100% every time!
I have an array of footwear and clothing and I cannot fault the products each and every time.
The Sovereign riding boot range are my firm favorite and certainly worth a look!
I would highly recommend to anyone.

2 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great equestrain professional brand

Great equestrain professional brand, great customer service. In their official e-shop you can find sale price and free shipping (order over 799 sek , about 75 €) all over Europe. Definitely recommended

17 de enero de 2020
Opinión espontánea

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