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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We went for our daughters birthday celebrations while on holiday in Ayr. All the food was delicious. Very good quality and huge selection. The food cooked on the grill was amazing. We liked it so much... Ver más

Valorada con 1 estrellas sobre 5

Food was freezing chicken was like rubber food was tasteless got £15 taken off our order but still had to pay £40 !! When we were only there for 20mins and hardly even ate a full plate between the 3 o... Ver más

Valorada con 4 estrellas sobre 5

Good food. Nice atmosphere. Not too expensive. Just a bit confused as some postings say it has a hygenie rating of 2 (Google search confirms this) but on the entrance it states "Hygenie Rating 5" - De... Ver más

Valorada con 1 estrellas sobre 5

Absolutely discusting dry cold rubber food. Wen complained to the manager. He called me a fat b word. My partner waited outside wile I sorted the carpark chip out wich they refused to let me do. The m... Ver más

Información sobre la empresa

  1. Restaurante
  2. Catering

Información proporcionada por diversas fuentes externas

Mr Basrai's is a family run restaurant established in December 2011 serving first class international cuisines from around the world at the highest quality for only one single price, and most importantly completely freshly cooked, with live cooking sta...


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,1

Todas las opiniones

(77)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It was my partners birthday and Robin…

It was my partners birthday and Robin and the team really went above and beyond to make it that extra special for him. Thank you for making our first dining experience at Mr Basrai in Blackpool a pleasant one! Lovely staff and nice hot food. Good selection!

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Birthday treat

Visited on Sunday evening at Ayr .All food fresh and hot . Live station cooked my husband’s steak perfectly. Would recommend

3 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Staff couldn't do enough for us and the choice of food was amazing. Food cooked perfectly to order. Thank you for a memorable evening.

29 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

We booked a table for 16 people

We booked a table for 16 people. We arrived on time the staff extremly rude and they said they are busy. So after 30mins waiting front of the door outside in the cold, rain with 6 kids we just left. Caos the full restaurant noone know which table is wich. NOT RECOMEND FOR EVERYONE.

25 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Food average

Food average. Service diabolical.non existent.I PERSONALLY SUGGEST Y WANT THE REAL DEAL
GO TO THE GURKHA RESTAURANT. WATERLOO RD.BLACKPOOL...

20 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely discusting dry cold rubber…

Absolutely discusting dry cold rubber food. Wen complained to the manager. He called me a fat b word. My partner waited outside wile I sorted the carpark chip out wich they refused to let me do. The manager ran outside and started challenging my son and partner. I have it all on camera. Using fowl and derogatory words. Very racist towards us. Avoid at all costs people absolute rip off we wasent in there 20 minutes

21 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing place & staff the food was fresh

I have visited this so many times an I have never found fault in the place or food or staff everything from start to finish was excellent I have been around 30 times including birthdays an never in my experience found nothing to complain about even when I have read dreadful comments which everyone has there opinions but I think it’s fair to say some are just jumping on the bandwagon myself don’t have any issues staff are lovely they are so welcoming an the food was so fresh on every visit an it was clean mr Basrai is one of the best I’ve eaten in an I have personally seen some places a lot worse so don’t be put off by comments or reviews try it for yourselfs in fact I’m going for dinner tonight t barnes

16 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful

Dreadful. I was looking forward to this as it was recommended. Food terrible. Steak like burnt leather, cold soup, tired dishes left over from lunchtime, grey and un appetising. Bland and flavourless. I didn't eat anything. this is the worst food I have ever encountered in a restaurant. Food areas very sloppy.
Asked to pay up front. I cannot understand how anyone can give this place more than 0 stars unless they have low standards of expectations.
Avoid. Ruined my expectations.Staff unpleasant. SHAME on you

5 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great food

Great food, great value for money.nicely served , lady on desk very friendly.took my mom lady on desk very kind to her.

29 de junio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Food.

We booked to have a meal out to celebrate the memory of a former work colleague. We had eaten here before and enjoyed the meal. 7 or us came to eat. We saw a recent inspection and it didn’t put us off. We all enjoyed the meal and will return again. Full selection of all foods available, staff friendly and looked clean and tidy.

23 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude Staff, Poor Food

Awful place. Rude staff, paid on entrance and pointed to a table. No info about where to go or what to do. Half the food wasn't available (no Chargrill, no Italian, and a lump of pork for the "Carvery" that you have to cut yourself). Mentioned to member of staff to see why so much was missing and told they'd get back to us. 30min later still no response so asked for a partial refund (half of food cost as half not available - happy with drinks price and I wasn't going to take the mick).

Member of staff got very defensive and said the website makes it clear that not everything is available at lunch. I asked him to show me where - about 7-8min he still couldn't find it and then his response was "well, it doesn't say that it is therefore you shouldn't assume". Asked to speak to his manager who, conveniently, was in a meeting when he phoned him. The duty manager had also conveniently 'just popped out to a meeting'. By this point 4 other members of staff had surrounded us being very intimidating. Multiple times accused me of lying saying I was in there every week so I should know what to expect - then denied having even said that when I asked him to prove that we were regulars. Then saying that I should learn the names of the staff to be able to tell them who I spoke to and even claimed there were only 3 members of staff (there were 4 stood around us, 2 stood further away, and the guy I was speaking to). Yet I'm the liar.

What food they did have was cold and not filling. Should not come out of an all-you-can-eat buffet and have to call to a takeaway for some food.

I will not be returning and will be requesting a charge reversal for half the bill from my bank.

13 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

One of the worst and humiliating…

One of the worst and humiliating experiences I had and I been to the same restaurant more than 15 times in the past three years. Had an argument with staff as they were charging 6pounds for one year and 6months baby and they are very rude tried to threat us, very unprofessional way speaking with our ladies and staff had no manner and very rude and we informed manager as she was much more worse then the staff, she was saying to pay 6pounds for baby or else to leave the restaurant, I have never seen anyone charging for babies and I don’t that the owner is aware of Manager charging for babies less than 2 years, which I have never ever seen around the world.
Manager was worse and even couldn’t communicate properly and definitely not accountable and even not in a position to listen to the customers which is very bad for the organisation, today it’s about 20 people were invited for my wife birthday but got cancelled due to Manager’s reckless behaviour. We never coming back again.

25 de febrero de 2023
Opinión espontánea

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