Experience with MSPCA Angell West
I am writing to review & report issues concerning financial fraud and abuse committed by staff MSPCA Angell West in Waltham MA. On September 23rd, 2024 I brought a beloved cat to MSPCA Angell West for a simple case of vomiting. To be succinct, Jordana Fetto killed my cat. There isn't enough space to document my actual experience with them, but if I had not taken my cat to them, she would have lived on. They harmed her, and on multiple occasions representatives from MSPCA Angell misrepresented the chances of recovery by following their recommendations as well as defied my repeated requests to stop testing and other measures deemed unnecessary, cruel and harmful to my pet after it became clear she was not going to survive. They furthermore prevented me from having my pet euthanized to stop her suffering.
I was charged in excess of 8000$ and all the billing statements provided to me are erroneous. I specifically complained about a 700$ test that was performed on a dying animal that could not move, had no reflexes, was not blinking and was hours away from death. I also complained about being billed for a force feeding timestamped AFTER my cat died and after I asked for them to remove the tube, which was cruelly stitched to her face. I complained multiple times to the billing department at MSPCA Angell who essentially refused to speak with me for 6 weeks, were rude and unhelpful, who finally told me to complain directly to the very vet, who killed my cat. Furthermore, after their refusal to adjust the bill, they repeatedly sent me emails and other correspondence related to their business, solicitation, after I demanded that they stop. To THIS DAY, they REFUSE TO STOP CONTACTING ME. MSPCA Angell West should be shut down.