MUtable Opiniones 45

Impressively fast delivery and beautiful furniture for small kids

Very good quality product, sturdy materials with good finish. Bought it to my 10month baby, knowing it would be a bit too soon but she already plays with it, she uses if to stay up and scrolls the boards and she is starting to put the toys on the hole in the middle.

Stylish table, beautifully made. Fast, efficient delivery, easy to build looking forward to many years of use by my first grandson.

I was @first skeptical about purchasing this table but after seeing their ads on FB I decided to.

You will not be disapointed, the table is just as descirbed even more so.

My little ones love it so much I look forward to adding new accesorries for my kids!

Ordered the Mu Table, and was very excited it does look sensational. However unfortunately once it did finally arrive it was missing table legs and all of the play boards.

Hugely disappointed

I love the table and chairs. Nice design, durable, my son loves it. Delivery perfect! Customer service impeccable!

We got for our boys [18 & 7months old] the MUtable kit and 3 chairs. Our 18 months old loves it.
We love to see him, very independently, complete his puzzles, read his books, build a tiny structure with his Duplo blocks on the MUtable, or even when he is simply carrying his little chair to join us around the coffee table for our family apéro time.

It is indeed a kit that helps your child become the little independent wonder of a being that he or she is.

A note on customer service: They are prompt and very efficient.

I'm very sad that trustpilot seems to be the place where few people come to complain whereas plenty of happy customers never leave a review!
I understand that customer service experience may vary, but seriously the product is amazing!!! I dare anyone to say the opposite.
First of all it is real wood which is incredible compared to anything else on the market! The lines and colors plus all the extra games and accessories, 4 heights, not sure what more one can ask!
The price is not cheap, yet it is much more affordable than any other design table on the market and compared to them it offers plenty of extra value with its included features plus all the add-ons that can be bought afterwards.

I ordered the MUtable with 2 chairs. The quality is great, it looks amazing wherever I put and the most important, my girl loves to play on it. It arrived in few days. Puzzle board had a defect so I had to contact customer service. They replied immediately and they sent me a new board immediately. Great great experience!

Love our table and chairs for.our little ones. Solidly built and superb quality. Came very promptly :).

Great products, my son absolutely loves the Mutable table+lego scenarios and hero playhouse... HOWEVER the delivery was catastrophic (ordered on 18th November 2018 for Christmas, arrived mid-March the next year!!!), with weird excuses from the customer service every time I would contact them to know where were the goods (an accident in the warehouse, then issues with tracking system, etc.); it just felt like poor planning or that the company was too small at the time and took more orders than they could fulfill.

Even if we do like their items til today (still too expensive in my opinion though), I wouldn't recommend them because of the bad experience I had with delivery and customer support.

DANGER - Poorly made chair legs makes kids fall!!!

My son kept falling on these chair legs and hitting his head. The problem is that they are tapered at the bottom, which makes the legs very unstable. So, my son has to sit with both legs spread out to ensure he doesn't fall. I wanted to return it when it arrived, but the customer service is horrible, and basically they refused to return it. The instagram ads make it look clever and innovative, but don't fall for their gimmicky marketing campaign. You're better off getting solid chairs that aren't tapered at the end (such a stupid idea). Plus, you're paying way too much to have your kid's head damaged by falling on hardwood floor. I wished I researched before buying this crappy product. Now I'm stuck with an expensive mistake.

We love our MUtable! Love the Montessori concept! The table is solid wood, well made and looks great. It shipped same week as ordered! I was surprised how fast it shipped since I read past reviews of items being shipped late. I did contact the company about a couple minor things that came damaged in shipping (2 activity disks) They got back to me within a few days and sent replacements free of charge once again within one week. Great costumer service, friendly, polite and understanding. Will be ordering more Mutable accessories in time.

Great product,but terrible customer service!Last time I ordered something!!!😡

Really bad customer service! They were rude and arrogant and didnt come with a solution to my problem.

Never order again

I was also put off by the negative reviews but couldn't find a better table, so we took the precautions someone suggested of using Paypal. We ordered the new dove grey table, two chairs and a toybag. The goods were dispatched on a Thursday and were trackable via Parcelforce once in the UK, the table and bag turned up Monday (yes, only 5 days from Italy) and the two chairs the day after. The items are sturdy and our only issue was that the changable table tops protruded slightly at one side so the thinnest tabletop (road and animals) slid off easily but we put a couple of metal washers under the leg brackets and it's fine now, obviously not ideal to be doing DIY on a £200 table but not worth the hassle of trying to get it fixed as a minor issue. Our toddler loves putting things down the hole in the middle and the chalk board is really good. Megabloks fit on the Duplo side so that is good too. It's a shame the plywood top doesn't match the beech legs but overall it's decent quality. Not much assembly required, the legs just twist on.

Absolutely atrocious and unprofessional customer service. Spent a lot of money with them, then contacted them about a few problems including a missing and a faulty item. Their responses were laughable. Went back and forth with them but it was like banging my head against a brick wall (their English is poor and they failed to understand exactly what I was saying). Of course, they don't allow you to leave a review directly on the website, therefore they are either cherry picking or making up reviews...
Really disappointed. Some of the items were decent but would never buy from this company again

I have to say I was a bit afraid when I saw the previous negative comments. But I think many things have chenged and improved since the launch of this project. I ordered a table + 2 chairs + 2 accessorize in May 2019 and I have to say everything was perfect. The communication was great and very quick, I had to delay the shipping which was done with no problems. The quality of the product is very high which reflects the higher price, everything is solid and looks very resistant. My son loves playing on the table especially with the lego/duplo tower. I definitely recommend and will probably order some more accessorize for my children.

Purchased a bundle in the FIRST kickstarter round back in 2017, since it was a absolutely brilliant concept.
Spent over €750 for the bundle (which was apparently the early bird price).
As like everyone else, had the same shipping delay issues, but i was ok with this, as was being kept informed and can understand the challenges of worldwide logistics.
Table finally arrived late 2018, followed by few other bits and pieces over the following months.
Firstly the chairs were quite underwhelming.
Brought 2, 1 for my 3 year old and one for a potential 2nd child.
Was expecting something much more sturdy and not those little stools i could get from ELC for less than £20. My now 4 year cannot sit on it as the chair keeps losing balance and tipping over. This chair is too small for my small 4 year old, it most certainly wont make it to 8 years old.
Its 2019 now and I am still awaiting the silicone cover for the table.
In the mean time the table paint finish had spilt within the 1st few months of use.
The plastic play boards have warped and frayed.
The toy bag holder wont stay on the hooks and drags on the floor.
I have raised my concerns to Mukako but they maintain their response that these are damages caused by myself and are not covered by the warranty.
Absolutely appauled by this response and unhelpfulness.
And of course gutted as i thought that yes i am paying way too much for the product that i would at least receive a service to satisfaction.
Now i have a rubbish table and chairs that will not even last another year, let alone 8 years as expected.

FRAUDULENT COMPANY

I ordered a table and a chair in December. I received the chair first and never received the table. I begged for 3 months for the table then started begging for a refund for both the table and chair since i no longer wanted to deal with them nor a reminder of the terrible mistake I made in choosing this for my child....and every time I asked they said they will get the table sent. I finally got someone to agree to a refund and I told them I wanted a refund for the chair as well because I no longer want it because the never sent the table. They said they wouldn't because i would have needed to return it in 14 days but after lots more begging and threats, a lot more back and forth they agreed they would have their company collect the chair and issue the refund. Still waiting. How are none of these bad reviews on their website!