My Community Bank Opiniones 

2145
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... Ver más

Valorada con 5 estrellas sobre 5

I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.

La empresa ha respondido

Información sobre la empresa

  1. Unión crediticia
  2. también en la categoría
  3. Servicios financieros alternativos

Escrito por la empresa

My Community Bank is an online Credit Union serving communities across the UK.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(2145)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Convenient loan application.

Application was simple and decision was made very quickly.

9 de agosto de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Cee,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

Fast

Fast, easy and efficient.

13 de agosto de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Michelle,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 1 estrellas sobre 5

Wish I had never needed such small loan.

30 de septiembre de 2024
Opinión espontánea
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Sandra

Thank you for your review. We're sorry to hear that you are unhappy with your experience with us. We’d appreciate the opportunity to talk this through with you. Please could you contact us on complaints@mycommunitybank.co.uk.

Kind Regards,
My Community Bank

Valorada con 5 estrellas sobre 5

To be honest it was straight forward…

To be honest it was straight forward applying and very easy and supportive email and keep me updated too
Thank you so much for the support when I needed it.

8 de agosto de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Cilia,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

This is my first time to reach out for…

This is my first time to reach out for financial support and the process was very easy and transparent

17 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Phoebe,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 1 estrellas sobre 5

I took out a loan in 2019 and repaid it…

I took out a loan in 2019 and repaid it in full in 2022. I asked for my credit history to be updated as it was still showing as owed in 2023. Finally in 2024 they removed it from my credit file.
Yesterday I had a letter from Lantern debt recovery company who were acting on behalf of or bought the debt (I don't know which) off my community bank, asking for the full amount to be paid! I called them and they asked for proof that I had paid the debt off. I have sent them my receipt email which shows the full amount paid in 2022.
Embarrassing for a company of this size to make so many errors. I certainly do not advise anyone to take any loans or use their services.

1 de noviembre de 2024
Opinión espontánea
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Tom,

Thank you for your review. We aim to provide excellent service and we are sorry to hear that you don’t feel you received this. We’d appreciate the opportunity to talk this through with you. Please could you contact us on complaints@mycommunitybank.co.uk.

Kind Regards, My Community Bank

Valorada con 5 estrellas sobre 5

Quick service

26 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Wendy,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

It ws so easy to apply for the loan and…

It ws so easy to apply for the loan and the service was great and the money was in the bank in days

24 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Bertie,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Andrew,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

Great service

Great service

25 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Matthew,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

Brilliant Bank

Brilliant Bank. Always ready to help and by far the easiest and quickest application filled with favourable approval as well. Highly recommended

17 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Daniel,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

Really easy to complete application

Really easy to complete application, funds were approved and money was in bank very quickly

15 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Alison,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

Easy application process

Easy application process. Great communications. So far so good.

21 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Jo,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

A reliable and friendly Community

A reliable, friendly, efficient economical source of financial support for low income group persons like me.
Flexible repayment system that allows early repayment without penalty.
Thank you for your help.
You are highly appreciated.

19 de octubre de 2024
Opinión espontánea
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Isaac,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 5 estrellas sobre 5

It was a very easy

It was a very easy, transparent process.
It was hassle free

18 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Anna,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Valorada con 1 estrellas sobre 5

Direct debit does not work

I have set up the direct debit to make the payments, every month I have to make payments over the phone as the direct debit does not work, every time I speak to adviser they assure me that the problem is solved....it never is......It is very frustrating as I have super busy schedule and I don't want to be in a situation when I forget to check if the money came out and face charges, issues with credit score etc.....as ofcourse it will be blamed on me.

18 de julio de 2024
Valorada con 5 estrellas sobre 5

Quick service

Quick service. Recommend.

18 de julio de 2024
Logotipo de My Community Bank

Respuesta de My Community Bank

Hi Cezar,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más