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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

It has been a mission to deal with the company since the change of platform. It we were advised about it we missed the email. I think at least one other follow up should have been sent and/or a text t... Ver más

Valorada con 5 estrellas sobre 5

I had to ring today to sort out our accounts as I had not been on in a while and Nic helped me sort it out, much appreciated, very helpful and a very jolly person, which helps. Kind Regards Thomas

Valorada con 2 estrellas sobre 5

It has truly been a nightmare dealing with the change of system. After countless calls lasting hours and emails, I felt completely drained and overwhelmed, especially with the endless deposits an... Ver más

Valorada con 5 estrellas sobre 5

My call was answered quickly and Nic was just the right balance of being polite, friendly, helpful and efficient. She listened patiently whilst I explained why I was ringing, was eager to help me, ch... Ver más

Información sobre la empresa

  1. Aseguradora
  2. Asesor financiero
  3. Compañía de seguros
  4. Corredor de seguros
  5. Servicio financiero no bancario

Escrito por la empresa

We provide a simple deposit protection solution for landlords, letting agents and tenants through out the UK.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(1361)

197 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Amazing

At first I was unable to access my deposit as I had changed my email but after just a short 5 minutes talking with Armani, I was able to rectify this and get my deposit back almost instantly into my bank account. Fabulous service!

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very knowledgeable staff

I phoned with a query about my tenancy deposit- I’m a tenant and was lucky enough to speak with Nic. My goodness she was amazing!! Very knowledgeable, supportive and took time to listen to me without talking over me or judging. She was so helpful when I was feeling very lost and discouraged!
She put so much information into an e mail for me that she guided me through speaking to the other two deposit scheme agencies.
I couldn’t rate this woman higher! I wish everyone I spoke to on the phone was Nic! Thank you very very much

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class customer service and a credit to mydeposits.co.uk

My call was answered quickly and Nic was just the right balance of being polite, friendly, helpful and efficient. She listened patiently whilst I explained why I was ringing, was eager to help me, checked my e-mail address was correct on her system and sent me a polite e-mail, with attached copy deposit protection invoice, as requested. Thank you, Nic - top class customer service and a credit to mydeposits.co.uk !

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service !!

Great customer service !!! contact mydeposits now and again for help and each time the operators are so helpful it makes a refreshing change to my day!! they are not only understanding but extremely polite and professional and never put me on hold because they don't know the answer. mydeposit scheme is easy to use once you get the help to show you around.

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service I received was second to none.

The customer service I received was second to none. Benjamin was extremely polite, professional, and knowledgeable. He understood my issue immediately and resolved it quickly. He guided me through the entire process from start to finish, staying on the phone to ensure everything was completed and to confirm that my issue had been fully resolved.

Benjamin was also very personable and is a real credit to the organisation.

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

I spoke with Nic today regarding a deposit which is held by my estate agent. My agent had given me totally inaccurate information and Nic was able to guide me through my next steps to resolve my problem. Nic was extremely knowledgeable and helpful and it was a pleasure dealing with her, she is a credit to her company.
Regards
Kevin Tunley

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. They answered all of my questions quickly and clearly, and were very helpful throughout the process. I really appreciated their fast response and professional support

14 de julio de 2026
Opinión espontánea

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