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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have bought from them multiple times before and they honestly have one of the best range for skincare (especially sets from olive young). Communication is excellent and delivery is fast too!!! They... Ver más

Valorada con 5 estrellas sobre 5

Fantastic K-beauty haul! My items (Mise en Scène hair dye and serum) were packaged securely and arrived so quickly. The personal handwritten note from Queenie made it feel extra special. Highly recomm... Ver más

Valorada con 5 estrellas sobre 5

Really happy with my MYKSTYLE order! 💗 I got the Torriden serum, Torriden lip balm and Dr.G Blemish Cream and I’ve been loving all three so far. The Torriden serum is really lightweight and ma... Ver más

Valorada con 1 estrellas sobre 5

Good luck placing in order and get an update or ETA. 3 days after and no info just waiting for fulfilment... On the chat as cpstumer service only the bot saying we are back from holidays bla bla bla.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

MyKStyle brings the latest (and best!) skincare and makeup products from South Korea right to your doorstep. We strive to make Korean Beauty easy and simple, so you can find the products that suit you best :)


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(138)

55 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Ordered a month ago and still haven’t received

I ordered two items a month ago and spent £60

I contacted after two weeks they said it would be shipped the week after. I still haven’t received anything or any update at all and have tried emailing and messaging. Really upset and feel like I have been scammed.

5 de noviembre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

hi lovely, we apologise for missing your messages. please check your inbox so we can try to recitify the situation and ensure you're happy with the resolution :)

Valorada con 5 estrellas sobre 5

Korean Skincare made easy !

I really loved that I could get authentic Korean products at my doorstep! The delivery wait time is a bit long but I guess its worth the wait. Also provided me with samples of Centella sunscreen and another Korean brand I hadn't heard of. Overall happy with this service and will continue buying from here!!

2 de noviembre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

hi there, really appreciate you taking the time to leave a review! hope you're enjoying the samples and can't wait for your next order with us :)

Valorada con 4 estrellas sobre 5

Slow delivery but great communication and product!

Great communication from the team whenever I had a query. Product is AMAZING! A bit of a delay with delivery due to it being a pre-order item but the team were great with keeping me updated.

25 de octubre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

thank you so much for your review and really glad we could help you with your order :)

Valorada con 1 estrellas sobre 5

I bought something on the 27/09/2023…

I bought something on the 27/09/2023 and still haven’t received anything - i’ve tried to contact and they haven’t responded to any of my emails. There have been no contact to advise me of when i’m going to receive my order. currently thinking i’ve been scammed and will contact my bank soon if i don’t hear anything soon.

20 de octubre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

hi lovely, we're really sorry for missing your email on 28/9. we've now replied to your query and your order was shipped last week. again we apologise for the late shipping notice, but we're really excited for you to receive your new k-beauty item! please let us know if there's anything else we can do to make your experience at MYKSTYLE the best it can be 🥺

Valorada con 1 estrellas sobre 5

Item ordered and paid 27.08.2023 still not delivered

I ordered and paid item 27.08.2023 and today 18.10. still have nothing.
I gave them many chances, tried to contact them and discuss when the item will be dispatched. No communication from their side. Very unproffessional, I dont recommend.

18 de octubre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

hi there, we apologise for the delay in reply and the delay in shipping your order. please note that your order was shipped earlier today (18/10). please check your email for the tracking number and a reply to your query. thank you for being so patient with us all this time! :)

Valorada con 1 estrellas sobre 5

i ordered a product months ago turns…

i ordered a product months ago turns out it was a preorder item which wasn’t stated at all during the ordering process (had to email to find out). the item then was delayed because their shipment was late and again the following week now it had apparently been dispatched a week ago however royal mail still hasn’t received it from them and nobody is replying to my emails. i will be contacting my bank if i do not receive my order.

25 de agosto de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

hi lovely, we’re really sorry that the item you ordered was mis-labeled at the time of ordering and that there have been significant delays to dispatching your order. we’re also sorry you soo haven’t received your order! we have looked into this and have decided to ship a replacement for you immediately, please check your email for further details, thank you!

Valorada con 5 estrellas sobre 5

I ordered a pre-order item and while…

I ordered a pre-order item and while the wait was longer than expected, everything about the way it was handled more than made up for it, there was constant communication and reassurance and I will definitely order from the website again. Looking forward to using my new product!

14 de octubre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

thank you for the review lovely, really hope you're enjoying your K-beauty products :)

Valorada con 5 estrellas sobre 5

K-Beauty Heaven! Thank youuu❤️

Stumbled upon MYKSTYLE UK over from Depop and gotta say I'm happy. Their site is easy to navigate with a great range of genuine K-beauty products at good prices. Ordered a bunch and got my package within a week, well-packed with some cool samples thrown in.

Had a tiny hiccup with one item, but their customer service, shoutout to Queenie, sorted it out swiftly with a quick refund. Loved the personal touch in dealing with issues.

The Aloe Soothing Sun Cream is a game changer, sits well on my skin and doesn’t break the bank. They appreciate their returning customers too, sending over new product freebies which is always a nice surprise.

MYKSTYLE UK is now my go-to for K-beauty staples. Their blend of quality, affordability, and fab customer service makes them stand out. Can’t wait for my next skincare haul with them!

9 de octubre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

thank you for taking the time to leave such a long review! we're so happy you enjoyed shopping with us and like the Cosrx Sun Cream - defo one that takes us back to the beginning of our K-beauty journey~ can't wait to see what you order next!

Valorada con 1 estrellas sobre 5

AVOID

AVOID

Half of my order arrived 11 days after purchase. Multiple emails ignored.

There are better UKKorean skincare companies out there.

AVOID.

7 de octubre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

Hi there, we’re really sorry you haven’t had a good experience with your order. We apologise for missing your email on Thursday too. We responded to your enquiry on Friday, with an immediate refund issued for the missing item in your order. Please check your email for our latest response, we’ll do our best to make up for our mistake and ensure you’re satisfied with our service 🥺

Valorada con 5 estrellas sobre 5

Suspicious at first but glad I bought

TLDR: A small business I thought was a scam at first but is 100% legit and provides amazing delivery/products and even better customer service for a good price.

Definetely a smaller company so at first I was suspicious this was a scam but after looking at the reviews and instagram page I decided to buy as they had the best prices. Definitely worth it.
One of my items was not currently in stock and I was informed quickly via email and given the option to replace or have it delivered separately for which I chose the latter.
The delivery was fast and the product that came as well as the samples were in good, safe packaging. The sun screen works nicely but that's not relevant to the company.
Just now I decided I didn't want the item that had been scheduled for later delivery so I sent an email requesting a refund as the item was not yet shipped. Within 15 minutes I recieved a full refund and email.

1 de septiembre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

thank you so much for trusting us and supporting our small business! <3

Valorada con 1 estrellas sobre 5

All reviews here seems to be positive…BUT...

All reviews here seems to be positive which encourage me to order from the site. Little did u know that I pre ordered the medicube device which says 2/3 weeks to arrive it's now been over one month and I have still not had the device being delivered. There has been countless of emails going back and fourth between me and Queenie, one of the email (being the third week) saying the shipment is late and I'll get it next week. I email again that following week to be told that she had no control over shipment date if that's the case then she shouldn't have falsely advertise on her webpage that it will take 2/3 weeks also she shouldn't have said in her previous email that it will arrive next week. If she didn't have control she wouldn't have known to tell me it would arrive next week so it's either that or she's lied. So I would steer clear of this site if you plan to buy anything.

29 de septiembre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

Hi lovely, thank you for leaving us feedback!
We're really sorry you haven't had a good experience with your order. We try to keep our customers updated when there's a delay and give them a rough estimate for when to expect their order. However, we can see that in this case we haven't communicated the delay in the best way possible and we apologise for that. Please check your email so we can try our best to rectify things and make sure you're satisfied with our service :)

Valorada con 1 estrellas sobre 5

Order not received

I placed an order on 31st August, till now I have not received it. No update or message from the company, just ignored for about a month now. They are not responding to messages also. It’s starting to feel like I was scammed.

21 de septiembre de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

hi lovely, we’re so sorry for missing your message! your order contains a pre-order item which usually takes 2-3 weeks to ship~ please check your email for our response :)

Valorada con 5 estrellas sobre 5

I recently ordered from this lovely…

I recently ordered from this lovely business. I ordered a pre order item and I have just received it today and the items arrived super quick considering they were pre order and I received lovely service from Queenie! Will defo be ordering again :)

Povitha x

17 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good

Order arrived quickly (within 5 days). Everything was well-packed (in eco friendly padding) and they were generous with samples/freebies. All the products I ordered were genuine and arrived sealed, and I was able to buy them at a very good price, particularly with the sale on. All in all, a very good experience.

8 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I could not speak highly enough about…

I could not speak highly enough about mykstyle - their products are some of the best I’ve used. My favourite is the Aloe Soothing Sun Cream - not only is it factor 50 but it sits SO well under makeup. I won’t go back to any other moisturiser/SPF base. They’re such a lovely company who appreciate returning customers and send freebies of new products to try. 10/10 - if you don’t know, get to know.

2 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

my favourite k-beauty provider!

my favourite small beauty business to support. there’s never a disappointing moment, so in love with the advertising on her socials, the email list and company- customer interaction. i refuse to buy k-beauty anywhere else and i cannot wait to make more purchases in the future.

some other strong points! super quick delivery, different free samples every time, packaged safely, affordable prices, a beautiful and easy to use website && so much more!

thank you so much again for an amazing experience! (*´∇`*)

4 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great small business

Easy to use website great genuine products Very quick delivery safely packaged with little extras thrown in would highly recommend

1 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing small business!

This was the only UK-based business where I could find the particular product I was looking for. After ordering it, it arrived very quickly and came with multiple nice samples. Would highly recommend ordering from here!

14 de febrero de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

thank you for supporting our small business Erika! so glad you're happy with our service and found what you're looking for, we try to be on it for new drops hehe~

Queenie x

Valorada con 5 estrellas sobre 5

Such an amazing shop

Such an amazing shop. They also sent freebies with my order. Will continue to order again.

10 de febrero de 2023
Opinión espontánea
Logotipo de MYKSTYLE UK

Respuesta de MYKSTYLE UK

thank you for the review and for supporting our small business Lauren! we hope you're enjoying your new kbeauty items, can't wait to have you back~

Queenie x

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