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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery was delayed by a few days, but many thanks to Andy who delivered 15 large & heavy fence posts for his advice and his help to put them in my garage. I would have struggled otherwise. Much appr... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience with National Timber for my order this week. I had purchased on Monday, and got a delivery date for Wednesday a couple hours later. Unfortunatley the van broke down on the Wed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Don't second guess buying from these guys, even if you have to pay shipping. Their pricing is the best, even with delivery charges. Delivery to Cardiff not a problem, ordered in the afternoon and give... Ver más

Valorada con 5 estrellas sobre 5

Great company to deal with from start to finish . All queries answered and ordering made easy , delivery as per quoted eta , driver really polite and helpful with excellent prices compared to so many... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Maderera
  2. Tienda de suministros para vallas
  3. Proveedor de cabañas y edificaciones de jardín
  4. Constructor de cobertizos

Escrito por la empresa

National Timber specialise in a wide range of C16 and C24 Timber as well as fencing and garden products to help your garden come to life. We also sell a wide range of garden buildings that can be purchased online via our online store.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

246 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Your driver John delivered our order…

Your driver John delivered our order today of fencing panels & products. He was very helpful friendly & professional.
A total credit to your Organisation.

20 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for a great review, we are please to know that our team are doing a great job, we shall pass on your comments to John. He would be chuffed to know that he has a few fans. Ha. Thank you

Valorada con 5 estrellas sobre 5

As the service was so good last time I…

As the service was so good last time I have gone back for more!
Again the communication was good, price was excellent and delivery spot on. Thank you John for you clear communication and help with the delivery.

I really cant fault this company.
Excellent service

19 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to not only leave us a great review but also for taking the time for bringing your custom back to us. We are a small team but its great to hear that we are doing a great job. We cannot wait for your next order. Thank you

Valorada con 5 estrellas sobre 5

Really great service

Really great service! John delivered by order today. Called me before he arrived and put everything in my garden. Really friendly and helpful. Thank you 👍

16 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to leave us a great reply, we thank you for your custom and cannot wait for your next order. Thank you

Valorada con 5 estrellas sobre 5

John the delivery driver was very…

John the delivery driver was very friendly, very helpful very polite.
Couldn't of been more to be honest.

15 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for your review, we value your custom and the time you've taken out to write it. We cannot wait for your next order. Thank you

Valorada con 5 estrellas sobre 5

Quality product, great price, great service!

Ordered some decking in January sale, but didn't need it straight away, wanted the weather to improve first. They kindly agreed to hold on to it for a little while for us, which they were under no obligation to do. On the day of delivery, the driver (Andy) kept us informed as to his likely arrival time and was very helpful upon his arrival, offering advice about the installation of the decking. After looking over the timber, it was clear that we had made the right choice, excellent quality at very competitive prices. All round, a great experience!

1 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to write such a detailed and valued review. Customers love to seep through our reviews and we just love it when our customers are genuinely happy with our service and products, We cannot wait to serve such a valued customer again. Thank you

Valorada con 5 estrellas sobre 5

Cannot recommend this company enough

Cannot recommend this company enough. John delivered my fencing. Such a nice polite friendly gentleman. He’s an asset to the company and we will definitely be ordering from them again. I will be asking for the same driver again.

9 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Good Morning,

Thank you for taking the time to write about my colleague John and the fantastic service that he's offered. We at National Timber would just like to let you know how valued you are as a customer and we cannot wait to serve you again.

Valorada con 5 estrellas sobre 5

John was very helpful

John was so helpful, very polite and friendly, if only all delivery drivers were like him, would definitely recommend National Timber, and hopefully John will be your delivery guy.

9 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to write a review and shout out about our serve that we provide. We aim to have the highest of standards and I hope this is shown throughout your ordering and delivering process.

Valorada con 5 estrellas sobre 5

Delivery Driver very helpful

Fence panel looks very good. Delivery driver John was fantastic and moved the fence panel to the garden for me, which is out of the way and which delivery drivers do not usually do. Thank you.

9 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

We at National Timber would like to thank you for taking the time to write a review and to let potential customers know about our high level of service, We aim to exceed every customers expectations and I hope this has been the case with you also. We look forward to your continued support and your future orders.

Valorada con 5 estrellas sobre 5

Great service and nice people.

I bought materials from National Timber for my clients and it was a good experience because I get all the stuff in time, quality and good deal.
Highly recommend.

26 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for your honest reflection of us. We love it when Traders leave a review like yourself, as it lets us know that we are doing right and also what we are doing wrong. We appreciate your feedback and we cannot wait to serve you again.

Valorada con 5 estrellas sobre 5

An excellent customer experience

An excellent customer experience. Easy to order online with attractive prices. Contacted with delivery date and arrived as planned. The driver was first class, carrying all my fence panels and gravel boards to the rear of my house. Panels are solidly constructed and better than I have seen from other suppliers. I wish I had discovered National Timber earlier. I will be ordering again.

6 de febrero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for sharing such lovely feedback, we pride ourselves on not just the product but also the service that we provide. I thank you for being a loyal customer and we cannot wait to serve you again.

Valorada con 5 estrellas sobre 5

Great customer service from Andy

Great customer service from Andy, he went above and beyond.
Also excellent quality fences, will definitely be purchasing from here in the future.

30 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time on a Sunday to write a review, I shall pass on your comments to Andy, we at National Timber appreciate your custom and we cannot wait to serve you again.

Valorada con 5 estrellas sobre 5

I've had great customer service from start to finish

I've had great customer service from National Timbers. Online ordering was very easy and straight forward. Sam was accommodating, he changed my delivery date without hassle. The driver Andy called me to advise that he was on his way with an ETA. He also helped to get my fence panels in as my daughter was pregnant and couldn't carry them herself. She said he was a lovely guy, very helpful and polite.
I will definitely be using National Timbers in the future.

31 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you Joanne for taking the time to write a review. Many customers need reassurance with Trust pilot reviews and I'm glad that all customers can be reassured with reviews from genuine customers like yourself. We thank you for your custom and we cannot wait to serve you again.

Valorada con 5 estrellas sobre 5

Everything from the price too delivery…

Everything from the price too delivery by Andy was Excellent. Just about to order more timber from them. Highly recommended 👌

16 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to write a lovely review. We pride ourselves on great service and we are ecstatic to hear that this has caused repeat business. We cannot wait to serve you again.

Valorada con 5 estrellas sobre 5

Awesome service from Andy

Awesome service from Andy.
What a Lovely guy. i have recently had a foot op and he helped me by putting all the timber in the entry. Timber was carefully stacked and placed in the entry. Very professional and courteous. Great Communication and a great personality as well. He went above and beyond to help me same as Last time the hubby ordered a timber delivery and couldn't get out of work . I couldn't ask for a more helpful and pleasant person to deliver our stuff and help me get it off the road. i have asked my husband to always ask for Andy to deliver our wood. You have a rare diamond working for you make sure you appreciate him. most delivery drivers wont help. so 10 stars to Andy he's worth way more than 5*.

31 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you Linda for taking the time to sit down and write a great review. Your right Andy is a Diamond, and yes we do wrap him up in cotton wool. HAHA. We appreciate all your support and your continued custom. Spread the word that National Timber is the only place to get all your Timber, Fencing and Insulation needs.

Valorada con 5 estrellas sobre 5

5 stars all round

Andy was really accommodating. Moved my wood for me to where I needed it and was a really friendly guy. Would happily have him deliver my wood again 😀

31 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for leaving a great review, we really do appreciate you taking the time to write such a great review. We hope you had a great service all round and we cannot wait for your next order.

Valorada con 5 estrellas sobre 5

Good strong fence panels,quick delivery…

Good strong fence panels,quick delivery and good communication by andy the driver,good prices also

29 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to write a review, we appreciate your review and are glad that our team has left a great impression ion you. We look forward to your continued support.

Valorada con 5 estrellas sobre 5

Great service

Great service, andy did a great job delivering!

26 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you very much for your review, we are glad to see that our standards are being met at every level. We look forward to your continued support.

Valorada con 5 estrellas sobre 5

Excellent service!!!

My recent encounter with the resource drop-off service exceeded expectations. Andy who helped with putting all the resources inside. The process was seamlessly efficient, and the staff exhibited professionalism and courtesy. Not only was the service prompt, but communication was also outstanding. Overall, a commendable experience that sets a high standard for reliability and customer satisfaction. Highly recommended

26 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to write a detailed review. We do appreciate each and every customer and I'm glad that our hard work is going unnoticed. Thank you for also letting potential customers know that we are the company to beat... However we shall not be beat and we are incomparable.

Valorada con 5 estrellas sobre 5

Andy delivery driver amazing

Found the website by searching. Reasonable local delivery price. Andy called to let us know will be arriving in about 30 mins. Fantastic customer service and will definitely order again from Andy.

25 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Thank you for taking the time to write a review, we appreciate every customer and we cant wait to serve you again.

Valorada con 5 estrellas sobre 5

Fantastic service from this company…

Fantastic service from this company from start to finish, easy to use website with regular updates on delivery. Andy the driver is a credit to your company, received a phone call from him when he was close to delivering. Letting me know when he would be with me. He off loaded the wood and carried it in to my garage for me. (Not many companies do that, normally just kerb side delivery) so glad I got this driver. I will place more deliveries with this company in the future, hope Andy is working on my day of deliveries again.

24 de enero de 2024
Opinión espontánea
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Respuesta de National Timber

Good Morning

Thank you for your review, we appreciate you taking the time to let everybody else know that we are the company to beat. We pride ourselves on giving the very best of customer service. I m glad that this shines through. Cant wait for you to return for more orders.

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