Nautilus Yachting Opiniones 

669
•
TrustScore: 5 sobre 5

4,9

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Valorada con 5 estrellas sobre 5

I have used Nautilus a number of times for good reason . They are a uk company who always work with a select number of charter companies who they trust. A response to questions is always very quick.... Ver más

Valorada con 5 estrellas sobre 5

Nautilus yachting offer exceptional customer service and have tonnes of experience. They operate from bases all over the world and will listen to your current needs, before suggesting possible trips.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

omments: This is my second trip with Nautilus and Harley and Helen. The organisation was excellent. The approach to the daily briefings were clear and instructive with just the right amount of friend... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kalamaki/ 2 weeks: 24 Aug to 7 Sep Sailed with Ross (Lead Skipper) and Alex (Hostess). Could not have been better, excellent choice of route considering the mixed make up of the group - Children and... Ver más

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At Nautilus Yachting we offer a great choice of sailing holidays, including yacht charter on yachts, catamarans and motor yachts in all the best sailing destinations worldwide and flotilla sailing holidays in Greece, Turkey & Croatia. To plan your next sailing holiday, click on our website or give us a call to discover a world of sailing choice.


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4,9

Excelente

TrustScore: 5 sobre 5

669 opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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4,9

Todas las opiniones

(669)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First class Flotilla experience

Great company, wonderful yachting experience.
Their customer care is second to none. I would recommend them wholeheartedly..

8 de junio de 2024
Opinión espontánea
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Respuesta de Nautilus Yachting

Hi Roger,

Thank you for your kind review and words.

We look forward to hearing from you in the near future.

Kind Regards

Jonathan Shears
Nautilus Yachting ltd

Valorada con 5 estrellas sobre 5

A good experience

A good experience. All well organised by Nautilus from start to finish. For a regular charter skipper it’s important for timings to run smoothly, like a well oiled machine.
Nautilus select charter companies with a high standard and are always supportive.

18 de mayo de 2024
Opinión espontánea
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Respuesta de Nautilus Yachting

Thank you for your feedback and 5 star review. We look forward to hearing from you in the future.

Kind Regards

Jonathan Shears
Nautilus Yachting

Valorada con 5 estrellas sobre 5

Everything was faultless from beginning…

Everything was faultless from beginning to end . I have used Nautilus in the past, and most certainly will again .
Your agent / partner in Fethiye was also exemplary. Keep up the good work 👍
Bill Clarke ⛵️🙏

15 de mayo de 2024
Opinión espontánea
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Respuesta de Nautilus Yachting

Thank you Bill for your feedback and we will pass on your comments to the fleet in Turkey. We look forward to hearing from you in the future. Kind Regards Jonathan @ Nautilus Yachting

Valorada con 5 estrellas sobre 5

Great service from Kali and the team…

Great service from Kali and the team from Nautilis, we did the Athens route and was fabulous great boat clean etc.
I can't rate Nautilis highly enough.
Jeff.

23 de julio de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Thank you Jeff for your kind words and we look forward to hearing from you in the future.

Kind Regards

Nautilus Yachting

Valorada con 5 estrellas sobre 5

I had a really great experience with…

I had a really great experience with nautilus. Friendly and proactive and I had really great time in Croatia. Will definitely be using them again. Many thanks. Frank xx

23 de septiembre de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Dear Frank,

Thank you for your 5 star review and we are pleased to hear you had such a great time and will pass this onto the rest of the Nautilus Yachting team.

We look forward to hearing from you in the future.

Kind Regards

Nautilus Yachting

Valorada con 1 estrellas sobre 5

Avoid and book with more reliable company

We spent a long time choosing our Nautilus sailing itinerary, to pick places we wanted to visit and avoid those we had visited before.
On arrival, out the 5 moorings on our trip only one was in the itinerary we booked. We were pre-warned at the time of booking that one mooring would have no water or electricity. Instead we had three with neither water or electricity, and they were on consecutive days. Not having a ‘proper mooring’ meant we had to be called in as early as 1pm as it took so long for 10 boats to be tied together on rocks. So we missed the only time sailing ever occurred ( afternoons). Hours were spent just bobbing around waiting for our turn to be called in every day.
Despite this we still were told which taverna we had to eat in, and were not allowed to choose for ourselves. Group meals were also made compulsory, not all people want to do this.
Our boat had no bedroom fans and were sweltering at night. Speaking to other people on flotillas (with Ionian sailing and sunset sailing) did not have any of the above issues.
Having voiced my complaint to customer services ( Gillian) they offered 5% discount on my next booking!!! I don’t think they had read my letter, especially as I mentioned 2 companies where guests did not have any of the issues we had with Nautilus.
While there we asked why the itinerary was changed so much they said it was because it ‘was so busy’ but as I said non of the other sailing flotillas had any of theirs changed at all. We booked our trip 10 months in advance.

17 de septiembre de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Dear Joanne,

Thank you for your feedback and I am sorry to hear that your recent flotilla experience did not meet your expectations. We were surprised to receive such conflicting feedback as the lead person in charge of your booking whilst mirroring some of your dissatisfaction, they continued to comment that the "yacht, flotilla lead crew and reception from Odysseus Yachting was superb". I understand you were still in communication with my colleague Gillian in the Customer Care team but before all matters could be answered fully you have decided to post this review and we will therefore respond publicly as you so desire.

We have raised your points with Odysseus and this particular week was one of the busiest in the Southern Ionian and they feel they did the best they could do to ensure client’s safety and convenience for the best possible berth/spots. The flotilla crew have to react to real time situations and the number of yachts sailing on flotilla. We cannot comment on how other flotilla companies operate.

I would like to draw your attention to the caveat on our website regarding the flotilla routes saying "Please Note: All routes may vary due to weather conditions & other factors". The itinerary is a suggested itinerary and we cannot guarantee the route in advance.

We will speak with Odysseus to see how we can improve on letting clients know they can stay out sailing for longer. However those that stay out for longer will need to be advised they may have to anchor off or be away from the flotilla. Very few berths in Greece can be reserved as they are predominantly government owned and on a first come first serve basis. I was actually on this flotilla in July and the flotilla crew were very conscious not to enforce tavenas on guests. Suggestions of tavenas were only suggestions and are organised for the convenience of guests. It is a well known practice in the Mediterranean that if you moor up at a taverna owned quayside or buoy then you eat at their taverna in exchange for a complimentary mooring.

In regards to your comments about the cabin fans we are disappointed to hear of this issue. It is something we were still in discussion with Odysseus, so a resolution could then be offered to the lead person in charge of your booking.

Our offer of a discount off a future booking was done in good faith because this was the 3rd flotilla booking for the lead person and I understand that they are already considering a charter with us and Odysseus in 2024.

If you would like to discuss any of the above points further please do not hesitate to contact me.

Kind Regard

Russell Stevens
General Manager

Valorada con 5 estrellas sobre 5

Stephen and Jessica were amazing crew!!!

We booked an odysseus flotilla holiday and having never been on a yachting holiday I found that jess and steven were not only great sailors but amazing hosts. I felt at ease,relaxed and confident that whatever happened they would deal with it. And they did have a few challenges with weather and boats which they took in their stride , dealing with it with aplomb and dexterity. Always taking charge when required and saving the day, not only for odysseus yachts but other boats in the harbour selflessly. They are a credit to the company and prized ambassadors. Well done and thankyou for an amazing holiday

5 de agosto de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Dear Nero,

Thank you for your 5 star review and we are pleased to hear you had such a great time. We will of couse pass this feedback on to Jessica and Stephen in Corfu.

We look forward to hearing from you in the future.

Kind Regards

Nautilus Yachting

Valorada con 5 estrellas sobre 5

Excellent lead crew and great group on…

Excellent lead crew and great group on our Corfu Flotilla 24/09/23.
Stephen and Jessica were so knowledgeable and approachable and made the holiday for us all. We will be booking again next year.

24 de septiembre de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Dear Vinny,

Thank you for your 5 star review and we will of couse pass this on to Jessica and Stephen in Corfu.

We look forward to hearing from you soon about your 2024 charter plans.

Kind Regards

Nautilus Yachting

Valorada con 2 estrellas sobre 5

Lovely people, poorly maintained boat.

Lovely people, and had lots of advice. The resort support was great when the boat broke twice. Unfortunately, I will not be booking again. I have been around boats/owner for over 20 years. The one rule you need to adhere to is maintenance. If boats are not well maintained, the job list will soon mount up. It was a lovely trip. However, as a sailor it was very frustrating to watch others sail you we were not able to for 5 days of the 12 we chartered. I did get a small contribution back (thank you) and some fuel. However, this did not detract from the poor quality of the boat. My fault for not checking the maintenance record. In our case the mast needed to be removed and of course the boat needed to be lifted once we returned to the UK.

24 de junio de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Dear Mr Dodd,

Thank you for taking the time to share your experience. We are sorry to hear that your boat did not meet your expectations.

We see that in July your issues have already been addressed by the Customer Care team and the matter has been settled.

We always want our clients to be satisfied and as agents we have passed on your feedback to the fleet (Athenian Yachting) you sailed with.

Kind Regards

Nautilus Yachting Team

Valorada con 2 estrellas sobre 5

Problems with Fethiye flotilla

The marina at Fethiye is terribly noisy. There is a club just outside the marina that pumps out loud music to the early hours. So an awful start and end to our flotilla week. Also, every night you are captive, moored next to just one restaurant with prices that are about 3 times the usual - and you have no other options. This is not made clear when booking the holiday. Left a very bad taste. And twice the restaurant turned into a noisy party that carried on into the early hours. The leaders Mike and Debbie were brilliant, and very helpful - they did a great job. But I will never do this flotilla again.

1 de julio de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Dear Walkers,

We are sorry to hear the Fethiye destination did not meet your expectations. This is the first time we have been made aware of any noise issues near the Fethiye marina or in the restaurants during the week. These noise issues appear to be external from the flotilla.

We do say on our website that most nights will be spent at restaurant jetty's.

It is also the case that when sailing in Turkey (Flotilla or Bareboat) it is normally only one restaurant per bay. Food and Drink is slightly more at these restaurants compared to large towns, but this is because the supplys have to be imported by boat and electricity is created by private generators. Currently with the Turkish hyperinflation, a stable food price is likely difficult for them to maintain, but we are still confident that eating out in Turkey will continue to be the same and if not cheaper than most European sailing destinations.
 
We are pleased to hear that despite these issues the flotilla crew Mike and Debbie were excellent and I will also pass this feedback on. 

Kind Regards
Jonathan Shears
Nautilus Yachting

Valorada con 5 estrellas sobre 5

Great service, great boat

Our group of 6 made a bareboat booking with Nautilus Yachting for sailing out of Gocek, Turkey with the yacht provided by E.E.G. The team at Nautilus were excellent from taking our booking to phoning EEG the day before to confirm our transfer to the base. We were kept well informed about payments and other matters, provided with all the information needed and throughout all the staff were friendly and very professional. E.E.G. were the charter company. The boat was new, very well equipped and there were sheets, pillows and towels provided. Our briefing was thorough but delivered in a friendly and informal manner. As we had a long wait at the end of the charter for our flight, Ibrahim arranged for us to spend the day at a small hotel with a big pool for free. All we had to pay for was food and drink. All the hotel staff were also eager to please. Two excellent companies who delivered a great holiday.

24 de junio de 2023
Opinión espontánea
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Respuesta de Nautilus Yachting

Thank you John for your 5 star review. We are pleased to hear you all had a great time and we look forward to hearing from you in the future.

Nautilus Yachting Team

Valorada con 5 estrellas sobre 5

Two visits with tips and hints

We have sailed both North route June (2023), and South route Aug (2022) as part of a flotilla with Odysseus (through Nautilus Yachting). On both occasions we took the 34.9 Jeanneau Sun Oydessy (Paradisos/Pella).

Boat- Fantastically Equipped, very clean, new sails, windscoop included onboard, bluetooth radio connection for music, fans using auxiliary power (a bit noisy), many plug sockets, shower is actually okay, furling mainsail (good for short handed crew) and sails beautifully. Bimini can be only partially pulled back, and spray hood is present, but can be let down completely. Engine top speed around 6.5kts.
Both aft cabins are fine for two average sized adults. Bow
cabin would be better for 1 adult or two children under 8.
We slept in the bow cabin in 2022 and it was a bit cramped and very hot as adults will touch feet.

Staff-
Office staff- professional and efficient
Lead crew - (Skipper Steven H and Host Jessica T ) are EXCEPTIONAL. Don't be deceived by their youth, both are very competent sailors who can advise even the most experienced yachtsperson. They are fantastically supportive when mooring and exiting marina's, giving full guidance via VHF when entering, and always ready to assist as you with lines and positioning the boat. Steven will even act as bow thruster in his dingy in cross winds! New sailors do not fret, these guys have you covered.
Jessica is approachable, helpful, organised and easy going with a sunny disposition. She booked us some brilliant restaurants on the group nights and was a joy to be around.
Steven is a class A** British born/Greek Corfiot raised Skipper. He is a great leader who is also a fully qualified engineer. His vast knowledge of the sea and the weather will keep you safe, ensuring you can relax and enjoy your holiday. He has a calm and kind manner about him, also very approachable with good conversation in both Greek and English.

Route- We preferred the South route due to its scenic nature, and trips across to the mainland.
The Northern route does have more wind between the lighthouses and Erikoussa but there is not as much to look at on that stretch unless you hug the coast, which is obviously less windy.
Tips and Hints
-Bungee cords with hooks always come in handy
- Hooks with suckers to hang things around the boat
- Hook on cup holders for the helmsman....it's a stretch to reach your drink round the massive wheel and the console is awkwardly placed
-Torches
- Frozen 1ltr bottles of water keep the fridge efficient and can be purchased from the supermarket (the local AB one is huge with two levels and much cheaper than the one in Gouvia Marina)
-When you arrive in a taxi do not ask for "Nautilus" ask for "Odysseus" which is LEFT as you come into the marina from the main entrance and all the way around the far side of the marina next to DREAM YACHT WORLDWIDE. Do not let the taxi drop you at the bar with your luggage/children, it's a 10 minute walk in the heat! You can also enter from Gouvia village through the boat yard gates and turn right at the coffee shop (9am opening time). This is the closer entrance, and you can grab a drink while you wait for your boat to be ready, but the taxi cannot drive through so better if you have less to carry.

Ask the crew in advance which over nights stops have shore powerand water and also which places are anchored or moored as this will ensure your trip is smooth running.

24 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bareboat cruise ex Dubrovnik

We have just had a really wonderful week cruising the islands west of Dubrovnik. Thank you to Kali and Olive for all their help and advice in arranging the booking etc.. When we arrived - the yachts were very well equipped and presented and the marina staff were more than helpful. We had a truly memorable family holiday.

3 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sailing in Corfu

The boat was really clear, in great condition and well looked after. The location was incredible and it was a very run set up, with people on hand if needed. The organisation was great, the team at the base were friendly and supportive. They gave great explanations and everything had been thought of from the extensive first aid kit on the boat to engine maintenance. Although we appreciated the first aid kit most, it was prepared for everything and the bite cream was a life saver with mozzy bites! It's always hard to know everything about a boat you haven't sailed before but, they explained well and were on hand to advise. I have only just got back and am looking to book my next holiday, I think we will continue to use nautilus for all our future holidays.

3 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best flotila holidays in Turkey

My family had a great holidays organized by Nautilus. We booked their Fethiye flotila and it was fun, well organized and relaxing. The lead crew was very professional and friendly. The boat was in perfect condition and all equipment worked as expected. We had problem with out flight which was cancelled but Nautilus was very supportive and managed to welcome us when we arrived later than planned even it was election day in Turkey. It was our first time with nautilus and I hope we will book many more times with them.

28 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another great bare boat experience

Many thanks once again to the Nautilus team. They have great insights to the best fleets. Another great bare boat trip to the BVIs. Admin side very straightforwards. Navigare out of Nanny Cay were great. Boat in great shape and check in / out processes were very easy.

29 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, all emails had prompt replies from very friendly staff. Our skipper Neil was fantastic too

14 de agosto de 2022
Opinión espontánea
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Respuesta de Nautilus Yachting

Thank you Mrs Hall for your 5 star review and we look forward to hearing from you in the future.

Kind Regards

Jonathan Shears
Nautilus Yachting

Valorada con 5 estrellas sobre 5

Kali at Nautilis is excellent to deal…

Kali at Nautilis is excellent to deal with can't rate them high enough.

1 de diciembre de 2022
Opinión espontánea
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Respuesta de Nautilus Yachting

Thanks Jeff and I will be certain to pass this review onto Kali.

Jonathan Shears
Nautilus Yachting

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