Nottingham City Transport Opiniones 

Waited at the bus stop. Flagged the driver down. He changed lane to stop at the bus stop. Then he made eye contact with me, changed lanes back to the outside lane and drove past me. Left me stuck with a pram 25 minutes until the next bus.

Bus 68 from bulwell 5am is always late

The legacy of racism in the UK is not new. While the UK’s legacy of generosity is well known across the world, when questions about racism are raised, the blame is often directed entirely at the white community. It creates a common, rigid assumption that the entire English ethnic group is racist. It makes it sound as though Asian, African, Caribbean, East European, and EU communities are angels who have just tumbled from the sky!I first encountered a terrible racist attack in 2009, involving a man of African-Caribbean origin. I had never travelled by bus from East London to Clapham Junction before, so I simply asked the bus driver for help, saying, "Please tell me when we get to Clapham Junction." The driver pretended not to understand my accent. He then arrogantly, aggressively, and horrifyingly tried to force me off at the next bus stop. I still remember his exact words: "F**king shit, get out of here."I was shocked and terrified. However, five passengers stepped in and challenged the driver, asking, "What is wrong? This gentleman just asked you for a little help to find Clapham Junction. Even regular commuters sometimes forget places because of different buses and routes, so what is wrong with this gentleman? Why are you bullying him and trying to force him off at the wrong place?" After that, almost every passenger confronted the driver, who was an evil man. I noticed that all the passengers who challenged him were from the white community, while the rest of the passengers kept silent.
My statement is very clear and straightforward. Indeed, whenever I need help on a bus, a train, the street, or anywhere else, I find that 95% of the time, people from the white community are incredibly helpful. They are some of the most blessed human beings on this planet; at least they try to help and try to understand the problem. Most of the time, I have found them to be pleasant human beings. I am not saying that 100% of people are the same, but I have found the majority to be this kind of person. No buts, no ifs, no fuss, and no complicated statements here: I found—and I repeat, I found—that a large majority of individuals from African, Asian, Caribbean, and Eastern European backgrounds, and a smaller percentage of those from the EU, can be racist, arrogant, selfish, narcissistic, noisy, and unpleasant.
Today (03/09/26), I went to the Highcroft Medical Centre in Arnold, Nottingham. I had forgotten the exact location and first tried to use the Google Maps navigator on my mobile, but it wasn't working well. So, I asked an Asian woman who was right next to me in front of the Asda supermarket. She was incredibly rude and completely unhelpful.After that, I went into Arnold Library and asked a library assistant of Asian descent, "Would you please help me?" She ignored my request and simply replied, "This is a library." In the meantime, a young, golden-blonde lady willingly stepped in to help. She tried to look up the location for me, but her Google Maps wasn't working well either. Then, another library assistant noticed I needed assistance, came over, and spent at least ten minutes trying to find the place, even though her map was also playing up. She told me, "I am sure it is this way, in this vicinity."Finally, an elderly lady who was reading nearby realized we needed help. She came over and said, "Oh dear, that's my surgery!" She then showed me the exact location and gave me directions. When I arrived, the receptionist was very helpful as well.
After all this hustle and bustle, I went to the bus stop. There was a young blonde lady there who was incredibly polite and kind. Even though there was plenty of room, she willingly gave up her spot to me so I could be more comfortable. In the meantime, many other passengers arrived, and we all waited eagerly for the number 79 bus (Nottingham City Transport).Nearly 20 minutes later, the bus arrived, but the driver got off to take a break. Usually, bus drivers will tell waiting passengers, "Please wait a minute," or give an exact time, but this one didn't. Instead, he left the passengers waiting in uncertainty, and everyone silently thought his behaviour was weird and rude.Eventually, the driver returned. He aggressively told me to "get in the queue" and sprayed a pungent chemical cleaner right near me, like a stink bug. However, I was already in the queue, and my fellow passengers all reacted, saying, "You shouldn't be rude to a passenger; this gentleman didn't break the queue." It was clear what kind of person he was—he looked human, but his behavior was completely uncivilized and vile.

The shittiest bus services in the world. Even worse than the third world countries. The buses are never on time when during the morning hours. The drivers are fu**ing lazy that they cannot wake their as$es up. Rubbish bus services.

A lot of the drivers are very rude and have no manners. They are very arrogant and miserable. One of the rudest bus companies in the country!

I usually find nct to be a good company, always on time, lovely buses and fair prices. However I was really disappointed by them last year after their decision with one bus driver. This driver had an odd obsession with my young daughter and had stalked her in his car whilst she was on the 77 bus, they had all the cctv footage of this and all the footage of how shaken up she was. They took her statement to look into it yet they allowed him to keep his job and continue driving the buses. She never received any form of apology from them and I find it so shameful and upsetting they allow such people to drive after witnessing with their own eyes what a threat to the public he can be. It impacted her so much she actually felt hurt and almost betrayed by them. I have heard he no longer works there recently but i feel like this still needs to be known to people because this could happen again to anyone with another driver you never know unfortunately:(

First of all, the buses are filthy that I sometimes wish there was another pandemic so that they would actually clean them regularly again. I'm not sure if the NCT bosses know that when there is no pandemic happening there still are different germs and bacteria that can spread so easily on those buses. It's not only when there's a global pandemic. I just feel like they don't know that... Second of all, I recently had a bizarre encounter with one of your drivers. The guy never really says anything unless to tell people off even when they're out of town and don't know how things work. His tone is always rude I have noticed, and he rolls his eyes a lot and sighs at people like he hates everyone, but on this one particular day he was literally unhinged. He seemed to confuse where the last stop was on his last route of the day. He stopped 3 stops before the last one and told me to leave. And when I say he told me I mean he was shouting at me, and when I replied that it's not the last stop he raised his voice, now screaming at me to get out. He went around the bus and was slamming the windows shut and still shouting, so I left and I made an official complaint. I got no answer, nobody dealt with the complaint. I dunno if theres even proof they can look at as he switched off the engine so I guess everything stops recording, which is very dangerous if he wanted to do something nefarious. Third of all, most of the time they don't wait at the bus stops according to the schedule. It's more convenient for them to pass a few stops early, and then wait only at one of them. So when I finish work at around 8:05 I have to pray that when I get to the stop at 8:12 the bus is still there even though it should wait there till 8:15 according to the schedule. Another thing that comes to mind is although I enjoy the electric busses because of the amazing air-con they have, the drivers drive off before I get to sit down, one time it sent me flying and I almost fell on a pram with a little kid inside !!! They seriously need to understand that setting off in an electric bus is very different than a normal bus. I have seen elderly people losing their balance and struggling because they haven't got the chance to sit down and they drive off like crazy.

Very poor service, the standards keep getting worse, and the costs are only going up and up.

The only positive thing I can say is that I've never had an issue with a female driver. There are always very professional, polite, doing their job properly.

The cleanliness of the buses at NCT is disgusting got on a bus this morning the first bus of the day and it smells like someone has 💩 themselves it's disgusting a half hour bus drive and we all have to sit and smell this the whole way they need to start cleaning there buses

WHEN YOUR DRIVERS ARE INTERVIEWED TO BECOME A DRIVER, ARE THEY ASKED IF THEY HAVE ANY MANNERS,BECAUSE 30% OF THEM HAVEN'T, THESES NEED TO GO ON A CALVERTON CONNECTION BUS TO NFIND OUT WHY.SPEAK TO THE CUSTOMERS,CERTAINLY DON'T DRIVE OFF UNTILL SEATED , AND ALWAYS USE POLITE WORDS ON ENTERING OR VACATING THE BUS.

I have to disagree strongly with most of the damning reviews on this site. I regularly travel by the No 5 or 6, and 95% of the buses are consistently bang on time. In terms of the drivers' attitude, I find the huge majority businesslike but very friendly. Finally, I would also like to commend the female East European driver (Danya?) of the 11.02 No. 6 last Tuesday evening (28 July). She found herself confronted by a gang of extremely rude and abusive teenagers trying to board the bus, and handled what was a tense situation very professionally and coolly. I genuinely hope this situation has not caused her to rethink her future with NCT, as she gained huge credit, in my view, for the way she conducted herself. She deserves sympathy and a vote of thanks from the NCT management.

Rudest bus driver iv ever came across.

Snapped at me the second I got on the bus because I didn't know you have to wave buses down in Nottingham. My first time visiting the city. told me he'd only stopped because he was letting people off and he was planning to drive straight past me. There's no harm in giving someone information but to be rude about it was unacceptable. Not only was he snapping but he was huffing and rolling his eyes because I didn't understand what he said First time he said it. I quickly exited the bus and walked to my destination

Nothing better than giving them £850 per year just to keep missing their busses because they pass stops before their schedule so they can stop for a few minutes on one stop.

Late and then overcharged me for my ticket. When I complained I got told to just get on the bus and let it go causing me to have to buy another ticket for the way back. Drivers are always rude and it's never a good experience

Terrible service.. buses are never on time, alway filthy, buses always being cancelled without giving a reason especially on the 79s. Drivers are so miserable very very rare to come across a friendly driver majority don’t even greet you when getting on, they should take tips from Trent Barton on how to provide better service

Number 11 bus drivers are absolutely vile threatened my 5 year old child and constantly swear and insult you. Feel scared to even get on the bus anymore. You call and report they say they can not do anything. Be careful this bus is not reliable and the drivers are vile

The bus schedules are sometimes so infrequent and the bus ends up being 20 minutes late. Sometimes 1 bus is so late that the second bus actually catches up to it which means two buses come at once.

I’m very disappointed about NCTX public transport. This is not the first time I have faced this on several occasions. On 23/01/2025, I travelled on 69 bus (bus number YN69 DPK) from Courtleet Way to Victoria City Centre at approximately 9:05 am. I paid £3.50 (Apple Pay) for an under-19 day ticket, and although the driver confirmed the payment was successful, no receipt or ticket was issued. When I requested my ticket, He was told that I would need to pay again. After making a second payment, the receipt was printed but the driver ignored it and did not hand it to me. Only after paying for a third time did the driver finally provide me with the receipt. This experience caused unnecessary stress and financial loss (I lost £10.00 for the ticket) , and it aligns with the poor service issues frequently mentioned in reviews of NCTX public transport. Worst public transport experience. No proper customer service, drivers ignore passengers’ concerns, and ticket machines are unreliable. I believe this situation was handled unprofessionally and request that the matter be investigated.

The buses come and go as they please it seems . The drivers by percentage are miserable, and rude who would prefer to ignore the very people who keep them in the job

12th December stood at my usual bus stop 8 mins before bus was due. See him coming in plenty of time and as always put my arm out in Plenty of time. Bus driver shook his head and drove past me. Another customer from the stop before came down to my bus stop. Driver had done the same to him. Made a complaint. Was told I did not put my arm out in time. Which I knew was absolutely not the case. Asked for CCTV. Received today. 2 videos. Both edited and cut at the vital point it WouId have showed I put my arm out in plenty of time. Do these people think we are actually stupid?!! Will be escalating the matter as this is seriously not on!!