Nedbank Opiniones 4

Scam Alert: Nedbank's Lax Security Puts Me at Risk

I'm writing to express my extreme disappointment and frustration with Nedbank's handling of my account. It appears that Payflex has drained my account without my knowledge or consent, and Nedbank's lack of security measures has enabled this scam.

Here's what happened: money was transferred from my account to Payflex without me receiving a single SMS alert. I only discovered the unauthorized transaction when I logged into my Nedbank app. It's alarming that Nedbank's systems allowed this to happen without notifying me.

I'm concerned that Nedbank is exposing its clients to scammers and fraudsters. How can this happen without any checks or balances? I demand answers and immediate action to prevent this from happening to others.

Nedbank, it's time to take responsibility and protect your clients' hard-earned money. Fix your security loopholes and inform your customers about potential risks.

*UPDATE*: I've reported this incident to Nedbank's fraud department, but I know they won't help.Im very frustrated

Called Nedbank today to get a letter stating credit is fully paid for, I was sent from pilllar to post was on hold for more than 40 minutes and I eventually had to hang up. My query was not difficult. You guys failed to assist me with 1 simple thing

I was informed by a friend that I could get a Visa card for online payments from Nedbank without a bank account. And it was very true, I visited Karl Mark branch; I had a VIP service, with a right to a private room to fill out the forms.
Unfortunately, I couldn't link my Visa card to the online platform I frequently use. And I had to call the support team and they requested my email so that we could continue our conversation via email.
It didn't take long, I received an email from them and they assisted me accordingly and my Visa Card was ready to go.
Normally, they could have insisted that I should go to the bank, but they understood I had no time on that day.
It was a great experience. I will be opening an account with them soon.