A great booking experience. The consultant responded to my questions with a great depth of knowledge. My quotes came through, there was an issue so more were done. Rebecca called me at an agreed time... Ver más

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Consulta las opiniones de los clientes
Our first Neilson holiday and pretty much everything about it was brilliant, plenty of activities, evening entertainment and the staff are all so friendly. Loved it that much on our last night we book... Ver más
We have had several Neilson holidays and enjoyed every one of them. This was the first time at the Sardinia beach club and I'm sorry to say we won't return to this one. It did not deliver the typica... Ver más
Cosmos Hotel offers the best experience in activities both on and off the water. The staff and instructors are all of a high standard and work very hard to meet your personal needs and experience. A v... Ver más
Información sobre la empresa
Escrito por la empresa
Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.
Información de contacto
Reino Unido
- www.neilson.co.uk
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Rebecca top Neilson employee
Rebecca took payment, double checked everything we had booked, checked with the airline regarding my dairy allergy and promptly emailed me with the best way to inform the airline. Such good service with peace of mind.
Cosmos Hotel offers the best experience…
Cosmos Hotel offers the best experience in activities both on and off the water. The staff and instructors are all of a high standard and work very hard to meet your personal needs and experience. A very well done to all at Nelson, year on year 👍😀
No hassle booking process
Efficient and knowledgeable staff in booking centre. Choice of whether I wanted a chase up call having held a booking.
We had the best time
We had the best time, in a beautiful place with excellent facilities.
as usual all good Excellent reps who …
as usual all good Excellent reps who were all very helpful with a somewhat difficult booking due to numbers
Incredibly unhelpful
….preferring to wait around and chatting to each other rather than helping people. No helpful solution to our questions around booking things because of a payment processing problem. They clearly weren’t interested. Five or six of them sitting around joking and muttering to each other. It made us feel like we were interrupting their holiday. I’ve been on a Neilsons holiday before and it was pretty good and the guys were so interactive and helpful. These guys are just on holiday themselves and def don’t want to be put out by us wanting to try and book things. Not a great experience.
Vounaki is the best .
Our week in Vounaki was fantastic,all sports were great, the food was excellent, the best we have ever had at a Neilson resort. Staff were so helpful , especially the Greek bar and restaurant staff. No wonder the return rate is so high, we book for 2027 whilst on holiday!
Flights were unavailable from Glasgow…
Flights were unavailable from Glasgow so phoned and spoke with very helpful lady who made some enquiries and was able to organise Flights from Glasgow instead of having to travel to Manchester.
Fabulous week's holiday at Neilson x Mangia's Torre del Barone Resort, Sicily
I'd highly recommend this holiday if you are looking for a mix of an active but also relaxing holiday with great food!
The Neilson staff were all brilliant throughout - both at the hotel itself (Stef and Charlie) and also the activity based instructors - at the beach we enjoyed the SUP, e-foiling intro, sea scooters, guided swim. The yoga was excellent, as was the fitness WOD! Cycling great too! We did a couple of guided rides and also took the e-bikes to Sciacca ourselves partly following a guided route we had done the previous day. Tried Pickleball for the first time and thoroughly enjoyed!
The hotel itself is of a high standard. Hotel staff all friendly and helpful. Good sized room with large balcony. Air con, good shower, super-king sized bed. We enjoyed the complementary spa access. We took the inclusive breakfast & buffet dinner every day. The food was lovely and of consistently high quality. The buffet restaurant has both indoor and outdoor seating areas. The outdoor area has super views of the coastline. The hotel pool area was good, we were able to swim in the pool but as it was used by other hotel (non-Neilson) guests lane swimming wasn't available - this didn't impact us too much though. It was a short walk from the hotel to the cycling / racket sports centres, and also to the beach facilities. The main beach is sandy and has free sun loungers available. it is shared with the general public. However, there is also a "quiet" beach which is available exclusively to hotel guests.
We typically did a couple of activities or classes each day and spent time relaxing ourselves at the beach and by the pool.
We will definitely do another location Neilson Inside Collection holiday and we also intend to go back to the Neilson x Mangia Torre del Barone resort.
Booking was straight forward
Booking was straight forward, intuitive, and lots of information provided.
Ski Holiday
Ski Holiday - Andorra
We love skiing with Neilson in Andorra, every ski holiday has been amazing.
The only limitation is the number of resorts and locations but have enjoyed locations in France (3 Valleys), Andorra but miss the Mayrhofen location (pre Covid)
Easy to see options for holidays, but need more photos of bedrooms and resort.
Easy to see options for holidays and dates. Some are reasonably priced (bed and breakfast), others super expensive. Neilson has gone up hugely in cost since taken over by private equity. Would benefit from a lot more photos, especially of bedrooms.
Very helpful and efficient from booking…
Very helpful and efficient from booking the holiday to adding travellers details. Good value for mo ey
Had a fantastic 2 weeks at the Buca…
Had a fantastic 2 weeks at the Buca beach club. Facilities and food were great. Staff were great. Have already booked for next year.
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