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Neilson Active Holidays Opiniones 

902
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had such a great week in Mauritius with Neilson Holidays - all the staff were fantastic and the activities were great. A special mention for the kids club that our three children aged 5, 8 and 11 h... Ver más

Valorada con 3 estrellas sobre 5

Incorrect instructions regarding uploading API information on carriers website. You can only enter this data 24 hours before check in. Neilson instructions said make sure you add these details 6 weeks... Ver más

Valorada con 5 estrellas sobre 5

Very easy to book. Really clear steps on the website for the different aspects of the holiday meaning less likely to mess up the booking.

Valorada con 5 estrellas sobre 5

A great booking experience. The consultant responded to my questions with a great depth of knowledge. My quotes came through, there was an issue so more were done. Rebecca called me at an agreed time... Ver más

Información sobre la empresa

  1. Operador de excursiones
  2. Centro vacacional de playa
  3. Hotel de lujo
  4. Vacaciones de esquí
  5. Centro de esquí

Escrito por la empresa

Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

902 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(902)

358 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Booked again 2027 already

Booking process is very straight forward, pricing is all up front so you know what your paying from the start, picking your type of room again straight forward and you can see what any upgrades are costing. A simple process and having holidayed with Neilson a few times before I know the holiday will be good as customer service is excellent

1 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great location near the lifts

La Toviere is a great location for the lifts and for skiing the vast areas of Val d'Isere or Tignes. The hotel is really well run and the two evenings of entertainment during the week were fun, inclusive and very social. Good choice of food , imaginative and well cooked. La Daille is quiet with no nightlife but ideal for keen skiers

18 de abril de 2026
Valorada con 5 estrellas sobre 5

The website is easy to use

The website is easy to use.
I liked that I was sent basically a provisional booking with a reference number as I had a query I wanted to speak to someone. She was friendly and helpful and as she’d been to Alana Beach was able answer my question from her own experiences

27 de abril de 2026
Valorada con 5 estrellas sobre 5

Such a professional outfit

Such a professional outfit, with all the staff having knowledge of practically everything to do with your individual holiday. This is our second holiday in 2 years and it won't be our last.

18 de abril de 2026
Valorada con 3 estrellas sobre 5

Booking process was OK.

Booking process was OK.
I would've preferred to stay at another resort but there was insufficient flexibility on length of stay at my first choice.
I would've liked more information before booking, but staff training was occuring for about a week, so no one to speak to and only 2 rooms were left.

14 de abril de 2026
Valorada con 2 estrellas sobre 5

I tired several time to book the…

I tired several time to book the holiday but I could never get through during my lunch break. When I tried to book online it don’t give me an option to have any extras. I booked online without the extras and then called a few weeks later. I also emailed to ask about the extras. Then when I managed to get through all of the extra tows for water skiing had gone.

13 de abril de 2026
Valorada con 3 estrellas sobre 5

We have been on 5 Neilson active…

We have been on 5 Neilson active holidays. We have recently booked Sicily in June 2026. However, as we wanted to speak to the booking office before we booked, we tried and apparently your offices were closed for 4 days of training. You can't do that. Of course your can train your staff; but as a serious holiday company , you can't close your business for 4 days. If the banks did this your own finances would be in a mess. So we can only give the booking process this time, 3 stars. We did do it online but we could get the advice we wanted.
This comment is from an experienced Neilson Customer. We have recently returned from Neilson Val Disere which was very good. We have stayed at the Savoire for the last 6 years when it was run by Inghams. Best wishes in difficult times!

12 de abril de 2026

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