Nelsons Opiniones 

After an accident on public transport we (randomly) contacted Nelson’s Derby Office to pursue a claim against the bus company.
Dianne our appointed solicitor was very professional, knowledgeable and approachable throughout.
A good choice and a good result!

My late mum passed away on 25 October 2024 while living in a nursing home. Her estate was relatively straightforward, valued at approximately £87,000, with no property to sell.

My sister provided Catherine McCannah with all the relevant information needed to deal with the estate. My sisters and I were kept updated by email and were told that the Department for Work and Pensions (DWP) had requested information about the estate in January 2025. We were advised that this was the only issue delaying finalisation and that there was a significant backlog.

After numerous emails and telephone calls to the DWP, the matter was eventually resolved in July 2026, approximately 19 months later. We were informed that there were no repayments due to the DWP.

The estate was approximately £79,000 net, and Nelsons charged costs equivalent to around 14% of the net estate. During the administration, there were two fee increases and four people working on the case.

Once the DWP matter was finally resolved, Catherine completed the finalisation and distributed the proceeds to our bank accounts relatively quickly in September 2026.

Overall, my sisters and I were very unhappy with our experience and felt that the costs and the way the estate was handled were disproportionate to what appeared to be a straightforward estate.

I would not recommend Nelsons Solicitors at all.

After my accident claim was deemed not likely to succeed Fletchers solicitors dropped the case
A friend suggested that I should contact Nelson’s solicitors office at Nottingham as he has had a good experience with Nelson’s in the past
I am so pleased I contacted Nelson’s as I to have also had a good experience with them
Many thanks to Hannah Manewell for all her help and support who looked after my claim from start to finish
Warmest regards and many thanks

Janice Clifford

Skye Ross from the Leicester branch was extremely helpful and professional in organising our Wills. She was always friendly as were all the staff at the branch. Skye helped us through every step in the process and made the process simple and straightforward for us.
Many thanks to Nelsons at Leicester!
Phil and Morrish Morrish

I had an excellent experience with Nelsons Solicitors, and in particular Holly, who handled my personal injury claim. Holly was professional, approachable and kept me informed throughout the entire process, explaining everything clearly and making what initially felt quite daunting much easier to understand. I really appreciated all of her hard work and support in achieving a successful outcome for my claim. I would highly recommend Holly and Nelsons Solicitors to anyone looking for reliable and professional legal representation. Thank you again!

I used the Family Law dept as Melanie Bridgen appeared knowledgeable and passionate to help on Social media. So I sacked my incompetent solicitor, only to be lumbered with even worse! I was charged thousands and thousands just to have my stress increased. The court paper prepared by Melanie Bridgen was described "a debacle" by the court judge.
AVOID AT ALL COSTS!

I've always heard good reports about Nelsons. I had a 'Cease and desist' case I wanted to undertake. I was contacted by Ronny Tang. Ronny made the whole process easy for me, and kept me updated, and simplified things. The issue was successful, due to the work Ronny did on my behalf. I would recommend Nelsons, and Ronny in particular.

After a number of changes in personnel, Sophie Wilson from the Derby office took over over my file. From the outset, I was kept regularly informed with a clear view of timelines. The lack of professionalism shown by the other sides legal team was soon exposed, and I found this very reassuring. Sophie and her colleague Ruby Raine-Ellerker were outstanding at mediation. Their empathy and perception was highly commended by the mediator. What began as an absolute mess achieved a decent result, thanks to Sophies patience and good humour. I would recommend Sophie Wilson to anyone without hesitation.

I have been using Nelsons for financial and investment advice for many years and have always been very pleased with their service. Most recently Nathan Richardson has helped me and my husband through the myriad of options open to us on our retirement and to broaden our thinking and approach as to which funds to use for income and which for investments. We were very happy with the suggestions which were tailored to our risk profile and are already paying dividends (if you pardon the pun)! Would recommend.

The Nelsons team, and in particular Shoaib Mirza, solicitor from the Conveyancing team, have been incredible (especially compared to previous so-so experiences with solicitors). Attentive, kept me updated, patient with all sorts of delays, professional and finally got my house sale and purchase over the line. I can't imagine having done it without their support. Thank you, I'm extremely grateful.

Having reviewed my existing will it was time for updates and my partner to actually start one
On contacting Nelson’s at Derby we met with Heidi Van Rooyen who with patience took both of us through the processes required, highlighted an issue we had not even thought about, and completion of both wills which we are grateful for and gave us peace of mind
Always contactable for questions, updates were answered promptly nothing was an issue
On walking through the door to leaving a very professional team certainly recommended

We contacted Nelsons to update my mother in laws Will. I was very impressed by the work carried out by their representative Skye. This was not an easy assignment as my mother in law was 92y old and hard of hearing. Skye was very professional throughout the process and explained everything in a way my mother in law was able to understand. Skye was also very helpful in providing additional information regarding the Probate process and where to find mre information. Based on the service we received I would not hesitate in contacting Nelsons to carry out work on my behalf.

I cannot express the relief and gratitude I feel to Nelson’s solicitors in dealing with my concerns. Ronny Tang could not have been more helpful and diligent to the detail of my case. I would absolutely use Nelson’s solicitors again and recommend Nelson’s to my family and friends.

My late uncle used Nelsons over many years and on his passing we decided to use them to help with his estate. The service we received from Nadia and the team was first class. Everything was clearly and concisely explained to us at each stage in what was a complex matter and we were regularly informed of any progress. No hesitation in recommending Nelsons for all legal matters

Was against them (Naomi Bond and Gayle Rowley and Leicester barrister Sally Barnett) the last 2.5 years on a divorce. Super aggressive and unreasonable. They alone spent approx £500k on legal fees and my ex wife having turned down an offer of almost £1m, walked away with just £25k net. Deranged and very very poor judgment for their clients. But laughing all the way to the bank. Pls DM me for more detail about them if required.

Louise Scott was so good at explaining the process, keeping me informed of every step taken and perfect at reassuring me when things started to worry me. Going through a divorce is an extremely stressful time and I found her to be extremely understanding.

I have never felt the need to leave a negative review for any businesses prior to this. After what i've experienced, I thought i must share this to avoid any other persons from going through the same hardships and heartache i've had to go through.

I had a very disappointing experience dealing with Nelsons Solicitors during the assignment of a commercial lease.

The firm was appointed by the landlord, but I was required to pay the legal fees. What should have been a relatively straightforward lease assignment became extremely expensive and frustrating.

The matter was handled by a partner of the firm, which made the overall experience even more surprising. Communication throughout the process was slow and often unresponsive. Draft documents frequently took a long time to come through, and when they did arrive many of them were not workable according to my own solicitors and had to be sent back for further revision. This created significant stress and delays for our project, not to mention additional costs and fees on my end outside the already massively inflated budget - thanks to their slow responses.

What was most frustrating was the final cost. The bill came to around £14,000, which was far higher than what other professionals in the pharmacy sector had indicated would normally be expected for this type of commercial lease assignment - typically less than HALF that if not perhaps usually 1/3 or 1/4 of that cost - i know this for a fact as these were regularly dealt with by the other firm which i'm familiar with. This level of cost was not clearly indicated in advance. The explanation given was that there had been multiple revisions, however many of those revisions appeared to arise from issues within the earlier drafts which they did not complete properly themselves. It was difficult to understand how the level AND quality of work carried out could reasonably justify a bill of that size.

Because the firm was acting for the landlord and the lease assignment had to go through them in order for the deal to proceed, there was very little ability to challenge the escalating fees without risking the project itself. By that stage we had already invested heavily in the transaction and had no realistic option but to proceed.

Following completion, I later spoke directly with the landlord and was told that they had experienced similar difficulties with the same solicitor and had previously raised a complaint with another partner at the firm. Unfortunately, they indicated that nothing appeared to come of it. It is pretty shocking that the solicitor had to be chased multiple times to move things ahead as well throughout the entire timeline - from my perspective it certainly seemed like they couldnt be bothered with our project.

Overall, the experience left me feeling that the costs were disproportionate to the work involved, and the level of service fell well below what I would expect from a professional legal firm. If it were possible to give zero stars, I would.

Based on my experience, the lack of transparency and professionalism throughout this process means I will certainly not be returning to this firm or recommending their services to anyone we know. The matter was handled by a partner of the firm whose initials are S.S., which made the overall experience even more surprising.

Nelson's handled the conveyancing on my new house purchase.
Lewis Pepper was thorough, professional & more importantly he kept us constantly updated with the process.
Ive bought plenty of houses over the years & Nelson's was by far my best experience.

Would like to give zero but not allowed
Nottingham litagation dept , accepted an insurer claim . I paid £3,600 upfront on the understanding the insurer would reimburse.
The solicitor repeatedly told me not to speak to insurer as he could get better terms.
All the while he knew having already worked with insurer that their terms were un negotiable.
The solicitor continued running up charges £4,000+++ all knowing he had not signed terms and l would have to pay whole costs .
Extremely poor work and only 2 letters wrote with a huge error for the above
bill . In my opinion and experience the firm was dishonest

Having used Simpson Jones Solicitors in Derby several times and been more than happy with the service and costs, however, Nelson’s took them over and more than doubled costs.

Absolutely diabolical way to run a business by frightening away all your loyal customer base.

We had dealings with Nelson’s before and I can confirm the service received from them was far from satisfactory.

I have made a complaint to them today on the telephone to be more or less told “sorry but we don’t care”

Anyone reading this will have the same experience so STAY WELL CLEAR!