Nestcollection Opiniones 

Disappointed with our stay at the Canals property, we found it necessary to share our experience to alert others. While the location deserves commendation, our overall impression fell far short of the high price we paid for the rental.

Let's start with the positives—the location and mattress comfort are indeed excellent. However, beyond that, our experience was marred by numerous shortcomings. Despite the substantial price tag of 19,000 DKK, our high expectations based on what we agreed to pay were not met.

The state of the apartment's shower was appalling. The extensive buildup of limescale was neglected, presenting an unsightly and unhygienic situation and the shower design lacked a curtain or door, resulting in a lot of water on the floor. as the shower is located between the toilet and the sink, everyone is forced to walk through the slippery, wet area after each shower. Basic amenities such as a kitchen sponge or washcloth were missing, and when requested, the response implied reliance on the dishwasher was impractical for preparing meals for our group of six. Additionally, the absence of basic, essential items like salt, pepper, oil, and coffee diminished the value of the rental. The kitchen equipment provided was lacking for a practical stay, with one pan, two pots, and no toaster.

Further disappointment arose when requesting clean towels, only to find them delivered without prior notice and while the wet, soiled towels were not removed. Despite assurances, the promised pickup of used towels never materialized. Similarly, a request for new tea towels went unfulfilled.

The quality of furnishings did not meet expectations either. Wobbly dining chairs and inadequate seating arrangements detracted from comfort and functionality. Maintenance issues, such as a dead light bulb in the living room and cumbersome lighting controls, that created too much or too little light further compounded our dissatisfaction.

The physical aspects of the property also left much to be desired. The heavy slamming of the courtyard door and sticky entry door were constant inconveniences. The secondary bathroom seat was loose and unstable, and the provided toilet tissue was of substandard quality at this price point.

Despite repeated attempts to address our concerns and seek a promised price adjustment, communication with the company post-stay has proven futile.

Overall, our experience left us with the impression of a profit-driven venture lacking in warmth and attention to detail. It appears that the hosts have overlooked the needs of their guests, providing a soulless accommodation experience despite Denmark's renowned design and friendliness.

I uge 42 2023 lejede vi en lejlighed af NEST Collection på Østerbrogade 39 i København, som var med tre soveværelser med dobbeltseng. Lejligheden vi fik var med to soveværelser med dobbeltseng samt et lille rum med køjeseng. Altså slet ikke den vi havde lejet. Og alt var i stykker. El- og vvs-arbejdet var udført af amatører. Hele lejligheden stank af kloak. Der var iskoldt og næsten ingen radiatorer. Der var møgbeskidt. Møbler, senge og gulvtæpper virkede nyt. Fx var dyner og puder ikke blevet vasket inden brug. Det var forfærdeligt mht. allergi. Stuen var oversprøjtet med parfume. Der var meget lidt lys, for alt var i stykker: Lamper, pærer, stikkontakter, toiletbræt, toilethylde, køkkenskuffer. Fx var der ingen lampe i entreen. Vi fik ingen penge tilbage af de 5250 kr. for 4 nætter, selvom de skrev, at deres finance department manager ville ringe til os, hvilket personen aldrig gjorde.