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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was put in a very difficult position when my developer gave me only four days' notice before completion to arrange an inspection. New Build Inspections was the only company willing and able to... Ver más

Valorada con 5 estrellas sobre 5

I was impressed by the speed and detail of Karen's response when I first made contact with the company. I required some hand holding as I'd never purchased a new build property before and had lots of... Ver más

Valorada con 5 estrellas sobre 5

We had such a great experience with New Build Inspections, Matthew was professional, thorough and friendly. He fully explained everything to us, was excellent at answering all our questions and querie... Ver más

Valorada con 5 estrellas sobre 5

Amazing. A wonderful, helpful small business, who all take the time to treat your concerns with respect, thought and care. Fabulous value for money: from a four/five hour visit, followed by co... Ver más

Información sobre la empresa

  1. Construcción y materiales

Información proporcionada por diversas fuentes externas

Our mission is to provide great value professional snagging inspections throughought the UK


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

182 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Prompt and very accommodating

I was put in a very difficult position when my developer gave me only four days' notice before completion to arrange an inspection. New Build Inspections was the only company willing and able to accommodate me on such short notice, and I couldn't be happier with the result.

The booking process was efficient and straightforward. A huge thank you to Lorraine and Martyn, who were incredibly helpful and went out of their way to make the scheduling work.

My inspector, Thomas Spencer, did an outstanding job. He was thorough during the inspection and handled all the liaising with the site manager and sales team perfectly. What really stood out was his dedication; despite it being late and well outside of his working hours, Thomas stayed on the phone with me the following day to walk me through the entire report. His expertise really put my mind at ease during a stressful week.

I would absolutely book them again and highly recommend their services to anyone needing a professional, reliable, and accommodating inspection team.

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

new build inspection ltd snagging inspection

Found new build inspection ltd on the internet after viewing several different companies new build stood out to me from there reviews, and were we right from start to finish Thomas inspected our house. He travelled to the north east Darlington and was on site as directed by Thomas office. He called me on arrival as I wasn’t available to be at the property (this is a new build house) and explained what he would be doing through out the day and asked if I had an issues with the property. As this is a new build it only got finished that day a Thomas had to work around cleaners and other trades his professionalism attitude and after care to me and my family’s first house was first class down to the point where the next day I had a home demo with the builders and Thomas completed his report the same evening so I had it for the next day to show the building manager. If any ones looking for a top class professional company to come and inspect your house fir snagging new build inspection ltd is without words the company to go to. Thomas. Thank you for your professionalism and the after care phone calls you gave me and how you put my mind at easy talking me through everything on your report you are an inspiration to your company and I would recommend you to anyone out there 5* service.

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing thank you

I honestly cannot recommend New Build Inspections Limited highly enough. From the very beginning, the service was exceptional.

Lorraine was the first person I spoke to and she was incredibly helpful, friendly, and professional. She took the time to explain the process clearly and put me completely at ease.

Tom carried out the inspection (post-completion snag), and was absolutely brilliant. He was extremely thorough, did not rush at all, and took the time to explain everything in detail. He picked up on a great deal of snags that I would never have noticed myself, and nothing was overlooked. His attention to detail and knowledge gave me real confidence and peace of mind as a new homeowner.

Thanks to the detailed snagging report provided by New Build Inspections Limited, Persimmon Homes were able to address and fix the issues identified. The report was clear, comprehensive, and valuable.

I cannot thank New Build Inspections Limited enough and would highly recommend them to anyone purchasing a new build home, whether it be for a pre-completion snag or post-completion snag.

Thank you so much!! xx

8 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliantly Service

Great communication from beginning to end. Tim was really knowledgeable and happy to answer any questions I had. Brilliant report that the builder was really happy with. Recommend anyone to use New Build Inspections.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lorraine & Collete (assessor) were…

Lorraine & Collete (assessor) were amazing.

I called Lorraine a week before needing a snag due to another company cancelling, she was informative, friendly and made sure I was fully understood & needs were catered too.

Collette attended my property and was extremely thorough - Welcoming, friendly and informative and did all the checks required sending a total of 44 snags.

I would highly recommend this company, thank you both for your assistance and have a lovely Christmas!

19 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

87+ snags on a new build

87+ snags on a new build. Quick turnaround time and quick response rates from team. Would recommend. Happy with our report. We wouldn't have spotted 80-90% of these snags. Worth every penny

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and throughly recommended

The whole process from start to finish was extremely professional and communication has been excellent. I was unable to attend the inspection but I had every confidence that Martyn would represent me.

The report came through the next day and it was very comprehensive with photos highlighting any areas of concern and detailed descriptions with relevant standards.

I would not purchase a property without a snagging report and I would use New Build Inspections again.

27 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The company cancelled 4 days before we got our keys .

We booked and payed for our inspection had it confirmed by the company . only to receive a email canceling our inspection 4 days before we where due to get our keys .leaving us in the lurch with only 7 days to report any problems after completing.This was explained to the company before we booked and there resurgence they could provide there service in that time frame was one of the reasons we booked them .The reason stated was a resgnation of the inspector in that area but surely they would have to give notice and if so why weren't we told sooner .

1 de diciembre de 2025
Opinión espontánea
Logotipo de New Build Inspections Limited

Respuesta de New Build Inspections Limited

To clarify we didn't let you down without a struggle to find an alternative , we tried to convince others to go , we tried to ask other customers if they would move thier day in order we could service you

There are times when we just cannot magic someone out of thin air , we don't have inspectors on coat hangers just waiting to be picked out

The inspector in your area is freelance and decided , that he no longer wanted to undertake the inspection , because of your remote location
We didn't have an employed inspector that we could send instead

As a result of letting us down , we won't be using his services again

We have let you down , we acknowledge that however we tried our best to recover the situation so it's disappointing to get a 1star rating for a service we haven't actually provided and about something we have no control over

But that's how things are these days I guess

We are only a small company and unfair reviews made in anger , don't reflect our 22 years of commitment to providing great service to our clients

We have contacts at other companies and would be happy to assist you in finding an alternative inspector , if you want to get in touch

Valorada con 5 estrellas sobre 5

Excellent - would 100% recommend!

We had such a great experience with New Build Inspections, Matthew was professional, thorough and friendly. He fully explained everything to us, was excellent at answering all our questions and queries and was timely on the day and in sending the report. Thank you so much for putting our minds at ease and knowing we have everything covered in our new house! Would highly recommend and would 100% use again if we move.

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very impressive service from booking through to the survey

I cannot fault this company- the service on the booking and the couple of calls for questions were handled in a very friendly and efficient manner.
The snagging survey itself was incredibly impressive it was done by Matthew, and he went in into tremendous detail and actually did a thermal test which he wouldn't normally have done on this type of survey.
I cannot recommend this company more highly

15 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service – 100% Satisfied!

I used Matthew from NewBuildInspection to perform a snagging survey on a new build we’re looking to purchase, and I couldn’t be more impressed. From start to finish, the experience was seamless and professional.

Matt called on arrival to explain what he planned to do, gave me a progress update during the day, and then provided a full debrief at the end of the day – incredibly thorough and professional. The report arrived the following day, which was unbelievably quick, and it was detailed, clear, and comprehensive.

Matt went above and beyond – he was available for multiple follow-up calls and even spoke directly to the builder to clarify what needed to be done. He is calm, knowledgeable, and has a great ‘bedside manner.’ A top bloke who gave me real peace of mind throughout the process.

Great value for money, and I’d definitely recommend him to anyone looking for a snagging survey.

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reassuringly Efficient!

The booking process with the team was seamless. Matthew called ahead of the PCI to introduce himself, explain the procedure, and outline what the report would cover. After the survey, he scheduled a follow-up call to review the results in detail. The entire experience was highly efficient and left me feeling well-informed and confident throughout.

27 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend

I had Matthew come to my house, very professional, clear and helpful.
Explained everything to me very well and settled my worries
The full report was sent the next morning and was easy to understand
Many thanks
Would recommend

24 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended for sure

The booking team was very helpful and flexible about the pre-completion inspection booking. The team on site was professional and friendly. They patiently answered my queries about the snags and explained the situation of the flat. I would surely recommend!

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service from New Build Inspections

We had a great experience with NBI. Graham was professional, friendly, and incredibly thorough during the inspection. He picked up on issues we would have completely missed, giving us peace of mind.

Lorraine and Karen were fantastic too—booking was quick and easy, and they answered all our questions straight away, making the whole process hassle-free.

We booked just before our two-year new build warranty ran out, and we’re so glad we did. Their detailed report helped us flag any issues in time, and the fact that we got it back in less than 24 hours was a huge bonus.

18 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently moved into a new build and…

We recently moved into a new build and was looking for a company to come and do a report just to check things over, martyn came and cracked straight on explaining what he would be carrying out and if we had any questions, after a couple of hours martyn sat down with us and explained his thoughts on the property and assured us everything was ok except a few minor cosmetics. We received the snagging report with photos and descriptions as to why they were classed as snags after the weekend which we are now able to take back to the builders to rectify. We would like thank martyn and his team for their efforts and communication and would certainly recommend if you’re looking for a professional outfit who has spent many years in the building trade.

6 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

pleased with the snagging…

Pleased with the snagging experience which has given me peace of mind for the biggest purchase of my life.

Booking was easy and communication was prompt and effective with the office.

Graham conducted the snagging, turned up on time and was clearly knowledgeable and methodical.

In the end around 50 snags were identified, most of which are simple to fix but would not have been picked up by an untrained eye.

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for your quick service and…

Thank you for your quick service and sending Mathew Blake to the new house I am buying.
His inspection was very good and he picked up on a lot of issues I would not have thought about before.
A very good service and I would recommend having this done before completion on a new house. Mathew contacted me as soon as he had finished the report to confirm the points he was worried about.

6 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. We were impressed by David Reid who arrived at the site exactly on time even though virtually no one else could find it as it is still under construction and the main entrance is closed off.

David did a very comprehensive inspection of our new build, adding items we specifically requested. He met us afterwards to give a verbal summary of the main issues and then sent a comprehensive report with photos.

We would highly recommend David.

16 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to book, excellent handholding and first class service

Easy to book, excellent responses, first class knowledge throughout the process. Survey was done within days, I handed the document to the developer (Jones Homes at the Grange, Last Drop, Bolton) and they didn't argue with the findings.

I have done a lot of refurbishment work myself on other properties and hadn't spotted some of the snags. Martyn's knowledge was impressive. I've had a new garage roof, looked fine to me but Martyn saw things differently, Garage door had small bits missing and water drainage issues in my garden.

Any issues and Martyn is on the end of a mobile call to speak to the developer. Excellent value.

20 de febrero de 2024
Opinión espontánea

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