Next Generation Home Improvements Opiniones 467

They did what they said they were going to do when they said they were going to do it. The job was completed to a high standard, on time. The back-office functions supported the team doing the works, well. Overall, I found them a great company to deal with.

Driveway from Next Generation Home Improvements was an easy process from start to finish. From initial survey to removal of existing driveway, building up and concreting to installation of the Resin. We are very happy with the results and wouldn't hesitate to recommend them.

Very informative every step of the work. Workmen great guys, respectful of neighbours and surroundings. Clean and tidy whilst working. No worries or problems with the Workmen. Highly recommend using Next Generation.

I would highly recommend next generation for their resin driveways and fence panels, they were very professional keeping in touch with me on a regular basis, the workers were very polite and hard working, they did a great job and it looks amazing, we’ve had lots of positive comments about how it looks, I can’t stop looking out of the window to admire it, really pleased that we had it done. Andrew and Julie.

We cannot praise Next Generation Home Improvements enough, we have recently had a new drive & are extremely pleased with it . They phoned and explained everything all through the process & with the weather being unpredictable felt like we were never forgotten when having to change dates. Customer care at it’s very best , even the after service was excellent.

From start to finish I have not been able to fault any of the work that has been done at the property.i had a composite fence. I have infact had three patio areas installed a third One being finished shortly.. I have had a rolling garage door completed. And will soon have a azzurro blue driveway. So as you can see the job and quality is of such a high standard I have given them work time and time again.
My back garden in my opinion looks stunning now compared to what it looked like before!!
The office have been great with me from phone calls to talking me through document signing.
The surveyors have been prompt, polite and very understanding when I’ve needed things explaining.
The workmen have turned up on time, respectful of property and had to work hard. I’ve never heard them complain once even when there was concrete in the garden under grass that shouldn’t have been! So I can’t fault the company or their staff in any way shape or form!

I contacted Next Generation after seeing their work on another house. A sales man came took up 2 hours of our life with a power point presentation to tell me that my 79sqm driveway would cost £43,000 and that didn’t include any landscaping I wanted just digging everything out and laying down the resin. My extension the sales man was sat in didn’t even cost me that to build. A week later someone from the company rang me to offer me NEARLY half off. I told her no thanks!! This company is an absolute rip off! The half price should have been the starting quote!

From the planning stage to completion of the work carried out I were highly satisfied workmen was polite and efficient I eould highly recommend Gen2Home provments

The final stage of my new driveway was completed to the high standard I had been hoping for.
The initial 2 stages had taken place a few months earlier, but I was kept informed & wasn't under any illusion that there could potentially be delays.
This is due to the time of year it had been started & the nature of the product requiring exact conditions for completion.

The installation team was very good. We are very pleased with the new patio. It looks very good.
Highly recommended.

Trades were brilliant. Everything done to a very high standard.

Wow didn't know what to expect but I am highly delighted they came on time and done a fabulous job can't fault them if I have anymore work done I will have next generation .

The whole process from start to finish was extremely easy and done on time

Next Generation did a fantastic job with my new driveway, raising the level to avoid me scraping the bottom of my car on a peak in the pavement.

I can now finally get both vehicles onto the drive though I don’t want to as it hides the beautiful resin! Looks the part, also could believe how well it clears the rain and snow.

Had the side path also done now and I’m no longer sliding down it.

Very happy with the service, will be using again.

Professional workmen, who did a great job.

Everything explained from the start. Work was completed to schedule. Friendly staff no problems. No worries. Drive looks great had several compliments on how good it looks.

Good service workmen very efficient and the fencing looks terrific.

Where shall I start?
I left a bad review 3/4 years ago on Google reviews, starting with the fact it all started with a cold call asking if we wanted a quote for a resin drive, which we did! I dislike cold callers, and the whole experience just confirmed why!
Unbelievably, at the beginning of February, I received another cold call from the same company! To say I was surprised is an understatement... but, rather than reminding them we had a bad experience previously, I thought I'd go along with it, explaining to my husband that I wanted to see how far they would go.
I arranged for a meeting on 4th February, at a time I knew myself and my husband were in, so it wouldn't matter if they didn't show up, as they hadn't the first time.
As it happens, a friendly, jolly guy DID turn up, a few minutes late, but I would never hold that against anyone!
I explained we only wanted a rough quote, as we were getting a few, to compare and discuss.

We endured an hour and a half of a PowerPoint presentation, over-explaining every point. The guy was very pleasant, but it was far too long.
We were advised how much better this company is than anyone else, using quality materials and performing the work themselves, rather than using contractors, as others do!
I reminded him we just wanted a quote, and just for the top, as we had an extremely solid concrete drive, which he checked and agreed was perfect for a base.
Here's where everything became really unbelievable!!!!
Our *tiny* drive was measured.....

*84* sq. meters?!?!

(It only fits one car on and peters off into almost a point, almost triangular, and has been measured at 29 sq. meters by 3 other companies!)

We explained that we have a huge area at the back, which has recently been decked, and that is only *81* sq. meters! The NG guy wasn't interested in looking at that.

Plenty more stories, and some very rough scribbling later, I was advised the cost would be just over *£25000* !!

I suggested our drive and the price were both totally unrealistic, and was told "I'd be surprised" drives often look smaller than they actually are...
Surprised, alright!
Unbelievable!
I was advised there would be another few thousand on top if we HAD needed the concrete base!
I was definitely suspecting he had been sent to take the proverbial, due to my having left a bad review previously!
I was asked what I expected to pay, which is about £3000 to £4000.
He told me this couldn't be done by any reputable company, but that his company would call in a couple of days to discuss and may possibly be able to knock £1000 off.
He left!!
*No call* was ever received, so I couldn't discuss any of this with the company!!

There are plenty of other reviews like mine!

We now have a quote of *£3200* from an extremely reputable and pleasant company, who will create a beautiful covering for our *29* sq. meter drive!!!!!

How can a measurement be given of 84 instead of 29????
And what would a quote for 29 sq. meters actually be??

UPDATE- a day later-
In reply to the owners comments, it WAS a like for like quote, we HAVE a concrete base, the guy quoted for a topping only. He measured our 29sq m drive as 84 sq m. How is that even possible??? Then gave us an extortionate price!

The work was carried out within the expected timescale, given the weather-dependent nature of the work. The site was generally left tidy before the operatives left. The finished driveway appears to be of a high quality, and the operatives were always courteous and kept us informed of progress.

We had a quote for a resin driveway from this company and it was a terrible experience overall!
I’d advised 3 people (door to door salesman, person that called to book in the quote, and the salesman who arrived to quote on the day) that we’d already had a quote for a tarmac drive, and although I was already sold on the benefits and look of resin from my own knowledge, I wanted something cost effective to tidy up our driveway as this isn’t our forever home. I’d made it clear that I knew resin was a more expensive option, so if it was going to be massively more expensive then I wasn’t interested. They persisted in arranging an appointment, and then spent over 90 minutes in my home talking through an unnecessary level of detail (I really didn’t need to see pictures of your offices!), when I was expecting about a 15 minute appointment for a rough quote based on sizing etc. They then use very pushy sales tactics and offer discounts that have to be accepted on the day and are only offered if you agree to a marketing package which includes leaving a review.
My biggest gripe is that they’re quoting severely over market rate and pushing to make a decision on the spot so you can’t do your own research for fear of missing out on the discount. Thankfully both figures were so outrageous (£39k or £32k if we took the discount and agreed on the spot) that there was no decision for us. For reference we’d had tarmac quoted at £7,750 for the same space, which we’d told the salesman before he spent over 90 minutes in our home.
I have no doubt that they are offering a good product, and the man that came to do the quote was friendly and left as soon as we said no. My bad experience was due to completely wasting our time, the pushy sales tactics and wildly over market rate quote.
I hope by leaving this review it will help others understand the time commitment involved in a quote, and help them to not fall for the sales tactics but instead spend time researching other options and getting comparable quotes.