Your products are good, but your customer service is virtually non-existent. Any time I try to ask a Q via phone or email, I get your d*** virtual assistant "Natalie," who says she'll forward my quest... Ver más
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Consulta las opiniones de los clientes
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Ver más
La empresa ha respondido
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Ver más
La empresa ha respondido
Was able to quickly find what I was looking for and place my order. I have been using the Hylands leg cramp ointment for several years. However, it's hard to find in the pharmacies to be able to buy... Ver más
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Información sobre la empresa
Sobre Natural Healthy Concepts
Escrito por la empresa
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Información de contacto
Estados Unidos
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Muy bueno
499 opiniones
Invita a los clientes a opinar
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Ha contestado el 94% de las opiniones negativas
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The products seem helpful
The products seem helpful. The customer service is wonderful.
11 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for the kind words! We’re so glad to hear you’ve been happy with the products and especially that our customer care team has been able to provide a great experience. We truly appreciate your support and choosing NHC!
I received a email that i was getting 2…
I received a email that i was getting 2 items. but only got 1. I know the CBD gummy's are discontinued but never got a follow up that were not being shipped. My order was changed. Other wise OK
8 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing your feedback. We’re glad the rest of your experience was okay, but we’re sorry you weren’t clearly notified that the CBD gummies were discontinued and that your order had been changed. We appreciate you bringing this to our attention and will share your feedback with our team.
I like that this product comes each…
I like that this product comes each month, automatically
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you so much for the 5-star review, Bon! We're glad the subscription process has been easy and reliable for you. Thanks for choosing NHC!
Website site was easy to navigate
Website site was easy to navigate, found what I was looking for quickly. Payment was also easy to navigate and make payment
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing your experience! We’re glad to hear you found the website easy to navigate and were able to quickly find what you needed. It’s great to know the checkout process was just as smooth. We appreciate you choosing NHC!
Sale of expired product
I bought a product and paid for expedited shipping. When it arrived, it had only 30 days left until expiration; I requested a return, but NHC said I have to pay for the return label. I’ve never seen anything like it. The irresponsibility lies with NHC, not me, yet I’m the one bearing the cost of the problem. Zero-star rating for the store.
5 de agosto de 2026
Respuesta de Natural Healthy Concepts
We’re very sorry for the frustration you experienced. Receiving a product with only 30 days remaining before expiration, especially after paying for expedited shipping, is certainly not the experience we want for our customers.
We’d like the opportunity to make this right and are reaching out to you directly to resolve this.
Unanswered inquiry of a serious nature. Disappointed!
I sent a very serious inquiry about the product I ordered through your website via "contact us" submission and it has gone unanswered. Disappointed, to say the least.
4 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for bringing this to our attention. We’re very sorry your inquiry went unanswered, especially given the importance of your concern. That’s not the level of service we want to provide. We’ll be reaching out to you directly to make sure your questions are addressed and this is properly resolved.
I was able to obtain from NHC a product…
I was able to obtain from NHC a product that was made and processed in America and not China!
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for taking the time to share this! We’re glad we were able to help you find a product that meets your preferences!
Got my product in a timely fashion.
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. Thank you for being part of the NHC family!
I used to get delivery within on to two…
I used to get delivery within on to two days. I don't think the web page is as good as the old set up.
29 de julio de 2026
Respuesta de Natural Healthy Concepts
We’re sorry the recent changes to our website and longer delivery times have made the experience less convenient than it used to be. We understand how frustrating it can be when you’re accustomed to receiving your orders quickly. We appreciate you being a long-time customer and sharing where we can improve.
No customer service help
USPS did not deliver my package, left voicemail and emails for help in getting my order, still have gotten zero response from NHC after multiple emails and calls
5 de agosto de 2026
Respuesta de Natural Healthy Concepts
We’re very sorry to hear about this experience. We understand how frustrating it must be to have a package that wasn’t delivered and then have difficulty getting the help you needed from our team. That’s certainly not the level of communication or support we want to provide. We will be contacting you directly to help make this right.
Respuesta de Natural Healthy Concepts
Hi Linda, thank you so much for the kind words! We're so glad our team could take good care of you and that you found prices you were happy with. We look forward to serving you again soon!
Respuesta de Natural Healthy Concepts
Thank you for the great review! We're so glad ordering was quick and easy for you. We appreciate you taking the time to share this.
Your new website is so slow
Your new website is so slow, it's unusable. As much as I'd like to use NHC, I can't after trying many times.
3 de agosto de 2026
Respuesta de Natural Healthy Concepts
We’re so sorry to hear that our new website has made it difficult for you to shop with NHC. We understand how frustrating it is when a slow or unresponsive site gets in the way of placing an order. We truly appreciate you taking the time to share this feedback, and we’ll make sure it’s passed along to our team as we continue working to improve the experience. We hope we can provide you with a smoother shopping experience in the future!
Respuesta de Natural Healthy Concepts
We're thrilled to hear our speed, service, and pricing all hit the mark for you. Thanks for being a customer!
Respuesta de Natural Healthy Concepts
Hi Laura, thank you for sharing this! We know fragrance-free products and packaging matter a lot to many of our customers, so we're glad this worked well for you.
I kept getting notices that the one…
I kept getting notices that the one item I had on auto ship was unavailable. I had no advance notice of a delivery and was told it couldn’t be changed even though it had not shipped yet.
12 de agosto de 2026
Respuesta de Natural Healthy Concepts
We’re sorry for the frustration this caused. We understand how disappointing it is when you’re unable to make changes to an order once it has already been processed. We’ve confirmed that your subscription has been canceled so there will be no further shipments. We appreciate you sharing your experience with us.
I tried to cancel the subscription…
I tried to cancel the subscription before it was shipped. I do not want another bottle. I have not even opened the first one. I will be sending this order back to you and I want a refund. Thank you.
12 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing this with us. We’re sorry for the frustration, especially since you tried to cancel the subscription before the order shipped. We completely understand that you don’t need another bottle. Once the order is returned to us, we’ll be happy to process your refund. We appreciate your understanding and apologize again for the inconvenience.
Great service!
I have always had great service from NHC, and often have found products I can't find elsewhere.
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
Hi Kathy, thank you for being such a loyal customer! We're so glad you've consistently had great experiences with us and that we've been able to help you find products you can't get elsewhere.
I never have a problem when ordering…
I never have a problem when ordering what I need. Everyone is really nice.
12 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for the kind words! We're so glad ordering has been smooth and that our team's friendliness shines through.
Stop creating repeat orders that I…
Stop creating repeat orders that people don’t initiate and do not want. I do not trust this company and using AI to present a friendly attentive image while ripping you off is despicable.
9 de agosto de 2026
Respuesta de Natural Healthy Concepts
We apologize for the unexpected shipment and understand why this would be frustrating. It looks like your original order was set up on a 30-day recurring subscription, which triggered the additional order. We’ve now canceled the subscription, so no further automatic orders will be placed. We appreciate you bringing this to our attention and hope we can regain your trust.
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