Your products are good, but your customer service is virtually non-existent. Any time I try to ask a Q via phone or email, I get your d*** virtual assistant "Natalie," who says she'll forward my quest... Ver más
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Consulta las opiniones de los clientes
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Ver más
La empresa ha respondido
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Ver más
La empresa ha respondido
Was able to quickly find what I was looking for and place my order. I have been using the Hylands leg cramp ointment for several years. However, it's hard to find in the pharmacies to be able to buy... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Natural Healthy Concepts
Escrito por la empresa
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Información de contacto
Estados Unidos
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Muy bueno
499 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 94% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Your continued excellent products &…
Your continued excellent products & service. Thanks
11 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for the great feedback! We're so glad this reflects your experience with us. Thank you for being part of the NHC family!
NHC provides great products at great…
NHC provides great products at great prices. With my subscription, they notify me days ahead of billing my account and shipment which allows me to delay or even cancel that particular shipment. I am very pleased with NHC .
11 de agosto de 2026
Respuesta de Natural Healthy Concepts
It's great to hear the subscription process is working well for you. We're grateful for your support and look forward to your next order!
Professional yet personable treatment…
Professional yet personable treatment with knowledge given.
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for your kind feedback! We’re so glad to hear you received professional, personable service and that our team was able to provide knowledgeable assistance. We truly appreciate you choosing NHC!
Site is easy to use.
11 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for taking the time to share this! We're always working to keep the ordering experience simple, so this is great to hear. We appreciate your business and hope to see you again soon!
Excellent service
I placed my order and got it within 2 days. This was great because I didn’t have enough to finish the week. Thank you for being so prompt.
8 de agosto de 2026
Respuesta de Natural Healthy Concepts
We really appreciate this, Mitchell — thank you! Fast, reliable shipping is something we take pride in, and we're glad it showed. Thank you for trusting us with your health and wellness needs!
Company has no regard for its customers
This company has no regard for its customers - rewards points evaporate, emails that were escalated by the AI bot never get returned, and I get exhausted dodging all of the serv-serving overly manipulative traps and tricks at their new website. I used to buy almost all my supplements here because I trusted, but it changed alot. I no longer trust. Or even like. Now I use IHerb much more. They at least treat customers right.
11 de agosto de 2026
Respuesta de Natural Healthy Concepts
We’re truly sorry to hear how far your experience with us has fallen short. After years of trusting us with your supplement purchases, we understand why the changes you’ve experienced—from rewards points to our new website and, especially, not receiving a response after reaching out—have left you feeling frustrated and disappointed.
We found that your previous request was not properly escalated through our system, and we sincerely apologize for that. You should never have had to keep reaching out to get the help you needed.
Please know your concerns are being heard and shared with our team. We’d appreciate the opportunity to learn more about your experience and see how we can make things right.
Respuesta de Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. We're so glad you're part of the NHC community!
The communication is awesome as well as…
The communication is awesome as well as the products.
11 de agosto de 2026
Respuesta de Natural Healthy Concepts
We're so glad this reflects your experience with us. Thanks again for choosing NHC — we look forward to serving you again soon!
I wanted some magnesium but didn’t know which one to buy …
I wanted some magnesium but didn’t know what to buy. I asked for help and someone explained how to determine which type did what, and I was able to find the exact type I needed.
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
We're so glad our team could help you find the right type of magnesium for your needs — that kind of guidance is exactly what we want to offer. Thanks for trusting NHC, and we hope to help you again soon!
Everything went smoothly
Everything went smoothly. I like how I was able to delay the delivery very easily. You have the best price for the product I was looking for
8 de agosto de 2026
Respuesta de Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. We do our best to keep pricing competitive, so this feedback means a lot. Thank you for being part of the NHC family!
I receive my products on time and good…
I receive my products on time and good condition
7 de agosto de 2026
Respuesta de Natural Healthy Concepts
This means a lot to us, Catalina — thank you! We're so glad this reflects your experience with us. We're grateful for your support and look forward to your next order!
Heads-up on pending delivery and date…
Heads-up on pending delivery and date due. Products arrive safely packaged. Appreciate no additional shipping charge. Excellent products.
5 de agosto de 2026
Respuesta de Natural Healthy Concepts
Glad you didn't have to worry about extra shipping costs — that's important to us too. Fast, reliable shipping is something we take pride in, and we're glad it showed. Thanks again, and welcome back anytime!
your site's search engine is poor
your site's search engine is poor
trouble finding products
simple one word search does not pull up item
8 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for letting us know. Finding what you need should be one of the easiest parts of shopping with NHC, so we’re sorry the search experience has made that more difficult. We appreciate you pointing this out and will share the feedback with our team.
Satisfied with service
Satisfied with service, but the prices are getting a little steep.
11 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for sharing your feedback! We’re glad to hear you’ve been satisfied with our service. We also understand your concern about rising prices and appreciate you taking the time to let us know. Your feedback is valuable and will be shared with our team.
Respuesta de Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. We appreciate your business and hope to see you again soon!
I do not like not getting discounts on…
I do not like not getting discounts on Blue Bonnet . I am looking for another source.
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
We understand that being unable to apply discounts to a product you regularly purchase can be disappointing. While some brands, including Bluebonnet, have restrictions on the promotions we’re able to offer, we appreciate you letting us know how much this impacts your experience.
User-FriendlyEasy to find the product you are…
Easy to find the product you are looking for, easy checkout, easy re-order
1 de junio de 2026
Respuesta de Natural Healthy Concepts
Thank you for taking the time to share your experience! We’re so glad we could make your shopping experience simple and convenient. We appreciate your continued trust in NHC!
So many great products
So many great products! I love all third party tested products that really work. Thank You
7 de agosto de 2026
Respuesta de Natural Healthy Concepts
Thank you for taking the time to share this! We work hard to keep a wide selection available, so it's great this stood out to you. Quality is something we take seriously, so this feedback really means a lot. We're so glad you're part of the NHC community!
You didn’t do anything except pass the…
You didn’t do anything except pass the problem along. Fix your awful frustrating ordering system
10 de agosto de 2026
Respuesta de Natural Healthy Concepts
We’re sorry this experience left you feeling frustrated. We understand how important it is for the ordering process to be simple and straightforward. While our Subscribe & Save option is designed for recurring orders, we do also offer a one-time purchase option for customers who prefer to order as needed. We appreciate you sharing your feedback, and we’ll pass it along to our team as we continue working to improve the ordering experience.
Helpful and friendly customer service.
7 de agosto de 2026
Respuesta de Natural Healthy Concepts
We really appreciate this, Natalie — thank you! It's wonderful to know our team's help stood out to you. Thanks again for choosing NHC — we look forward to serving you again soon!
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