I had to place two separate orders for the same item, so this is my second review for it. Fortunately, even though I could only order two at a time and it first appeared out of stock after, the issue... Ver más
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Consulta las opiniones de los clientes
Easy to follow process throughout. Great care was taken with something so precious. Updated throughout. Beautiful end product that was delivered with care and respect.
My beautiful fur baby passed and I wanted something made that I could have with me at all times. I originally order a ring with black resin and his ashes underneath. I then contacted Nicky Robin to se... Ver más
My daughter wanted something special for her 21st and had always wanted a piece of jewellery with her Nanny’s ashes. We have spent years trying to find the right piece and more importantly the... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Nicky Robin design a range of beautiful memorial jewellery, including cremation ashes jewellery specially crafted to preserve a loved ones ashes. We are also able to create jewellery in remembrance of a beloved pet and incorporate hair and fur into our jewellery pieces too. Based in the UK, we design and manufacture our pieces to your specifications.
Información de contacto
Dovenby Fold, WN2 2PS, Wigan, Reino Unido
- enquiries@nickyrobin.co.uk
- www.nickyrobin.co.uk
4,8
Excelente
271 opiniones
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Respuesta de Nicky Robin Memorial Jewellery
Thank you. We do strive to provide a respectful and caring service for our customers in such a delicate time.
Respuesta de Nicky Robin Memorial Jewellery
Thank you for sharing your thoughts. We are so pleased to have been able to provide a great service for you and you were happy with your memorial keepsake.
A beautiful bracelet excellent
A beautiful bracelet excellent customer service. Once Ordered the process was really quick
Very pleased with my purchase
Thank you
25 de enero de 2024
Respuesta de Nicky Robin Memorial Jewellery
You are welcome. We are pleased to hear that you love your memorial bracelet and that you had received excellent customer service from us.
Respuesta de Nicky Robin Memorial Jewellery
Thank you for acknowledging our service. We are glad that we offered a very good service for you.
Great service quick and excellent…
Great service quick and excellent workmanship with the ring, would recommend these people to anyone who is looking for this type of service at a reasonable price
17 de enero de 2024
Respuesta de Nicky Robin Memorial Jewellery
That is very kind of you. Thank you for your recommendation. We really appreciate that. It is an honour that you have recognised our craftsmanship and quality of our products.
Very respectful from start to finish
Very respectful from start to finish, extremely happy with my necklace.
17 de enero de 2024
Respuesta de Nicky Robin Memorial Jewellery
Thank you very much. We do strive to offer a respectful and professional service as possible as well as quality craftsmanship when creating your memorial pieces.
I lost my baby and being a very…
I lost my baby and being a very sensitive and personal gift Nicky didn't disappoint.
The jewerly is beautiful and having her aches on show with some glitter to give it a small sparkle is so nice. Communication was great throughout the whole process.
Love the necklace thank you
5 de diciembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
You are very welcome. It was an honour to be chosen to create such a delicate memorial piece for you and we are so pleased that you are happy with it and have your beautiful baby with you.
Beautiful jewellery and great customer…
Beautiful jewellery and great customer service
30 de noviembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Thank you very much. Offering our customers great customer service and quality are very important so it is lovely when we read reviews that acknowledge this.
Great choice of jewellery
Great choice of jewellery. The experience was smooth from choosing the design to sending off the ashes.
I’m really happy with the quality of the piece.
Great customer service.
24 de noviembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Thank you very much. We are pleased that you are happy with the quality of our pieces and you found the while experience smooth with great customer service. This is so important in such as delicate time.
My Inclusion jewellery
My jewellery was received very promptly and is absolutely beautiful. I would definitely recommend Nicky Robin Memorial Jewellery 100%! 👏🏻🥰😁
6 de diciembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Thank you very much for your recommendation. We are so pleased to hear that you are happy with the jewellery we made for you.
Better than I ever imagined…
After recently and suddenly losing my dad I knew I wanted something to keep forever to wear everyday. I came across Nicky Robin and immediately fell in love with this ring as it was like no other I had seen. From sending the ashes off, to receiving the completed ring back was only 5 working days, absolutely incredible. The ring itself is just better than anything I expected and it’s just perfect. I am thinking of ordering some more jewellery & have already recommended to you to other members of my family who love my ring as much as I do. Thank you so much ⭐️⭐️⭐️⭐️⭐️
30 de noviembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
You are very welcome. We are so happy to read that you had received such a prompt and respectful service and that the memorial ring made for your was perfect. Thank you so much for taking the time to write such a lovely review it really means a lot to us and reassures us that we are doing all we can for our customers during such a sensitive time.
AMAZING PERSONAL EX
I can’t thank this business enough for all they do. Simply amazing!
30 de noviembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Thank you very much. That means the world to us.
I had two charms made from my father's…
I had two charms made from my father's and grandmother's ashes. They are absolutely beautiful and so well made. If being given as a gift they arrive with exceptional packaging. Please feel confident that this lady will produce a very precious keepsake for you.
14 de noviembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Thank you Sarah. We really appreciate your review and are so happy to hear that the charms you had received were absolutely beautiful and you were happy with our service,
Exactly what I wanted everything was…
Exactly what I wanted everything was done with care and attention
21 de noviembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Thank you Wendy. We are really pleased that you were happy with the service and product received from us.
Just received my ring it's absolutely…
Just received my ring it's absolutely beautiful love it ..it made me cry .
It's got my dad's ashes in .
Thank you so much 💗
15 de noviembre de 2023
Opinión espontánea
Respuesta de Nicky Robin Memorial Jewellery
You are very welcome. It was our pleasure to create your beautiful ring for you and hope it is bringing much comfort having your dad close to you.
Very cheap looking not what I expected
Very cheap looking like somthing out of a cracker thin and not nice
8 de noviembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Hi Jane, We are very sorry to hear that. This particular ring is a stacker ring representative of it having a slim band and that is why it is thin as our website image represents it to be. It is made from 925 Sterling Silver so isn't made from cheap materials and has been very popular with great reviews on this. It's is such a shame you were not happy with it and hope you will come to love it as it is a beautiful ring.
Really easy ordering
Really easy ordering, super helpful staff kept me informed all along.
18 de octubre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Thank you very much. It is lovely to read that you found ordering easy and you had received excellent service.
I am absolutely in love with the ring I…
I am absolutely in love with the ring I had made, beautiful & of course it means so much. Very quick service from start to finish. I didn't need to contact customer service but I am sure if I'd need to, they would have been most helpful. I would recommend them to anyone
24 de octubre de 2023
Respuesta de Nicky Robin Memorial Jewellery
That is a lovely review Suzanne. Thank you very much. We're happy that you love your ring and you would recommend us
Communication was quick and efficient
Communication was quick and efficient. So pleased with my earrings
18 de octubre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Hi Hayley, Thank you very much for taking the time to write a review. We are pleased that you received great service and you are happy with your earrings
The Jewellery was great but the…
The Jewellery was great but the persistent emails asking for reviews at this time isn't so nice.
29 de septiembre de 2023
Respuesta de Nicky Robin Memorial Jewellery
Hi James,
Thank you for taking the time to leave us a review.
We are sorry to hear that you have received a few email requests. After looking into this, it seems that the requests were sent for each item purchased as our system (especially for our website) places individual reviews on product pages so customers can rate and read the reviews for that specific product rather than some that offer reviews spread across the whole site, that are not related to products.
We have taken your feedback on board and although we are unable to change the type of request setup, we have amended the timescale in which review requests are sent so that these are not received altogether.
Apologies again if this has caused you upset as this was certainly not our intention.
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