NVS Pharmacy Opiniones 

2005
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m really happy with the products from Mustela and Weleda. It was my first time buying from NVS Pharmacy, and I received everything correctly, well protected in a special box, and I even got a free... Ver más

Valorada con 5 estrellas sobre 5

I wrote the review previously but just wanted to add something about NVS pharmacy. So impressed with this company. I've ordered Clarins double serum(50ml), the price was much cheaper than everywhere e... Ver más

Valorada con 5 estrellas sobre 5

Always have a great selection of products to view. I ordered some Clarins for men & they arrived super quick with a very pleasant surprise gift included. Easy to navigate their site with quick & se... Ver más

Valorada con 5 estrellas sobre 5

Thank you so much for your help today. I cannot recommend you highly enough - I had been turned away from multiple pharmacies due to a national shortage of medication I needed urgently. NVS could not... Ver más

Información sobre la empresa

  1. Farmacia
  2. Servicio de fitness y nutrición
  3. Tienda de productos capilares
  4. Clínica dermatológica

Escrito por la empresa

NVS Pharmacy is located on 16 Baker Street, W1U 3BL, London, UK. NVS Pharmacy, in addition to the usual dispensing of NHS and private prescriptions, supplies the following products: Superb range of over the counter medications for you day to day ailments. Come and speak to the pharmacist today. Large range of vitamins and supplements - most major brands stocked inc Solgar, Health Aid, Vitabiotics, Natures Plus and many more. Quality range of fine fragrances inc: Chanel, Jean Paul Gaultier, Issey Miyake, Boss, Ralph Lauren, Versace and many many more. An excellent range of quality makeup and skin care inc: Dior, Clarins and more. A good range of toiletries, travel accessories, first aid and in fact most things you would find in a high quality, West End pharmacy. Forgotten something essential for your stay in London, we will probably have it. Disability products and well-being products. Many in stock and many we can order for collection/delivery within 24 hours. Our motto is to always provide quality service and advice. Come to the newly refitted NVS Pharmacy on Baker Street and feel the difference yourself. Our fully trained staff are always on hand for advice and help. Nothing is ever too much. Export and bulk order enquiries are all welcome. We can ship to most countries around the world. Being in the heart of the 'West End', NVS Pharmacy is there to serve a global community. People who come to London on business or pleasure, should visit us and see what we have to offer. You can also Follow us on Twitter OR Like us on Facebook - To receive offers in store and online offers!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2005)

5 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing

I wrote the review previously but just wanted to add something about NVS pharmacy. So impressed with this company. I've ordered Clarins double serum(50ml), the price was much cheaper than everywhere else and also they've sent me testers of Clarins Eye contour gel which is reduse puffiness (I love it) and also new Clarins Super Restorative Remodeling Serum(personaly I didn't like it as my skin is too dry and for me nothing can be better than Double serum). In total...NVS pharmacy is amazing service. Definitely I'll be using again

5 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a Clarins cream online before…

Ordered a Clarins cream online before reading the reviews, once I read some I must say that I was worried, well there was no reason to be worried as I have received my cream today, it was well wrapped and with a couple samples too.
Thank you NVS Pharmacy, very happy with my purchase, the price and the service.
Best regards Rosa M

5 de julio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Order sent after a review here

UPD:
Day after review I was sent the requested tracking number and the parcel arrived two days after. Also received a phone call to follow up my order. Question is, why not this promptness from the very start?

I placed an expensive order 10 days ago and still haven't received my goods. No communication whatsoever, I chased them 5 days after and they replied that my goods were to be despatched next Monday with no explanation why. On Monday, I asked for the tracking number with zero response.
I should have checked their Trustpilot page first! Lots of fake 5-star reviews with phrases like "this company saved my life"
I asked for either the tracking number to be provided today or a full refund. If nothing happens, I'll raise the issue with the ombudsman! Scammers should be punished.

14 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time customer

This was my first time ordering with NVS Pharmacy and I was so impressed! Their prices are lower than other retailers and my order came swiftly and the free samples were gratefully received! I am certain I will be a returning customer after receiving such great service!

23 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service! I placed an order over a month ago & have chased up twice with NO ORDER & NO REPLY to any of my e-mails

11 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cancels orders without any explanation…

Cancels orders without any explanation or apology

10 de octubre de 2022
Opinión espontánea
Logotipo de NVS Pharmacy

Respuesta de NVS Pharmacy

Hi James, Thank you for your comments. We always send an email when we redunt produts. Normally beofre this we refund we call to find out if there are alternatives.
Please can you s end us your order email adtrs nd order number and we csn have a look for you.
Thanks
NVS Pharmacy

Valorada con 5 estrellas sobre 5

Excellent Pharmacy, very kind owners

Thank you so much for your help today. I cannot recommend you highly enough - I had been turned away from multiple pharmacies due to a national shortage of medication I needed urgently. NVS could not have been kinder, more patient, or more helpful, and I so appreciate it. Thank you again, and best wishes.

12 de agosto de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Ordered 2 products

Ordered 2 products, it was my first purchase. Both have shorter shelf life than what I would get in other shops. E.G. my eye cream is best before 01.2023 - there is no way I will use it up in 7 months, it usually lasts ages. Also today I noticed that it has the smell of old oil - usually natural creams start to smell like this if they spoil. I will use it for a few days and if any skin reaction happens I will contact the shop. Let's see what they say. I wish there was an option to add a photo to this review as a proof. Its not worth a couple of pounds saved for sure. Next time will rather pay more but get a fresh product from some other place.

3 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Easy to order and kept up to date with progress. Good value for money. Arrived on time and in perfect condition favourite perfume for Mother's Day!

21 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful level of service

Awful level of service! Placed a large order, had no acknowledgement - chased by email and messenger, had zero response so had to phone them 6 days later to chase it! Unbelievable. Sounded like they had forgot my order altogether. No excuse for this poor level of service in 2022.
A HUGE amount of the reviews on this site are totally, embarrassingly fake with vague generic descriptions about ‘ this company brought me back to life’ - some even have identical text but from a different reviewer. Again, don’t insult your customers by seducing them with fake reviews!
I’ll never use them again, AVOID…

9 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love them

Amazing products, fast delivery, very cute packaging and some very nice samples in every order. Can’t recommend them enough!!!

20 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Scammers, they take your money without delivering the products and come up with silly reasons, after 9 days and chasing for updates with no response, they finally responded that they are not able to fulfil the order because I ordered it to be delivered to my office instead of home therfore they assume they are not for personal use, I ordered 3 clarins tonic lotion what I am suppose to use them if not for personal use? Jokers! Don't waste your time and money!

17 de septiembre de 2021
Opinión espontánea
Logotipo de NVS Pharmacy

Respuesta de NVS Pharmacy

Dear Adrian
We appreciate the review you have put but we were looking into your order. Our system flags up orders where the billing address is a business address as yours was. We do not stop deliveries to business addresses as we understand customers are at work and prefer this delivery method.
We were also notified that in the last couple of months you placed several Clarins orders. Also, as per our contract with Clarins, we are not able to send this many out therefore we had to cancel the order and it has been fully refunded.
We are very sorry and going forward we will make this clearer as soon as we receive the order, for this order we did not want to disappoint therefore investigated it first before coming back to you
Thank you again and we how this clears up the situation.
NVS Pharmacy

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