Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
NY American Jacket is a fashion brand where you buy genuine leather stuff at economical prices. Our premium full-grain leather jackets and bags are made with care and mindfulness; we do not focus merely on selecting high-grade leather but examine each seam before dispatching it to the customer. We aim to provide everyone a chance to feel the luxury without paying hefty amounts. Therefore, we build a relationship of trust since Customer satisfaction is our top priority. What sets us apart is our dedication to maintaining the quality. Each jacket is made with precision using ethically sourced materials that provide a comfortable fit and ease of wearing, even after years of usage. The NY American jacket has a classic take on design, which is distinctive and innovative while keeping the practical side intact. With our headquarters in the U.S., we've grown to serve a global community of fashion lovers who appreciate the perfect balance of form and function. We take pride in offering a seamless online shopping experience. our easy shipping policy enables us to thrive and fulfill everyone's need to dress the way they want. We offer a convenient return and exchange process and ensure our clients never have trouble while resolving the issue. Our smooth workings define NY American jackets' excellence and passion for creating outerwear and always staying ahead of the trends.
Auburn Central 4520/57-59 Queen Street Auburn NSW 2144 , Australia
3,2
6 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
C'est un scam, utilisent les images d'autres sites pour vendre des copies immondes (plus cher). Ils augmentent les prix si vous regardez plusieurs fois l'article. Ah et vous allez devoir payer des droits de douane 👍
Thank yo so much to you guys support! I was so excited to buy Spiderman jacket for the movie that will be on scream this month and when i tried to pay… was giving an error, I contact you guys email support and this guy Jay Kozak support and answering my emails every 20/30 mins and trying to looking for a solution to my problem, i really appreciate his help, i wish that all support be like this, thank you Jay!
Respuesta de NY American Jacket
Hi Laura,
Thank you so much for your kind words and wonderful feedback! It truly means a lot to us.
We're delighted to hear that Jay was able to assist you and provide the support you deserved. We'll be sure to share your appreciation with him—it will certainly make his day!
You are a valued customer, and we're grateful for your trust and support. We'll continue to do our very best to provide you with the same level of service whenever you need us.
Warmly,
Ny American Jacket!
this store is a scam, they refunded me without telling me then when i asked they said they didnt have the stock, which is fair enough you know no stock no problem, then the issues started with the refund, i was told 3-5 working days its not be almost a month without a refund with multiple emails back and forth with someone saying please wait please wait, do not buy from this site they will scam you put of money,
Respuesta de NY American Jacket
Hi Josh,
Thank you for your feedback. We would like to inform you that your refund process has already been completed, and we have also shared the refund proof with you for your confirmation.
We are a legitimate company and always operate with honesty and transparency. Customer satisfaction is our top priority, and we are committed to helping our customers and resolving their concerns as quickly as possible.
Thank you for your patience and understanding. If you have any further questions, we're always here to help.
Warmly,
NY American Jacket.
I received my jacket right on time, and the delivery process was smooth and hassle free. The packaging was secure, and the jacket arrived without any delays. Most importantly, the quality exceeded expectations, that mention on website. Highly recommended.
Respuesta de NY American Jacket
Hi Emma,
Thank you for your kind feedback! We’re happy to hear that your jacket arrived on time and exceeded your expectations. We truly appreciate your recommendation! ⭐
Warm Regards,
NyAmericanJacket.
Recently I purchased a leather bomber jacket that was perfect for me and the delivery time was good. It smells fresh thanks for making my day special. I think if I need the finest quality leather jacket I will buy from you
Respuesta de NY American Jacket
Hi Stella,
Thank you so much for your wonderful feedback! We're delighted to hear that you loved the leather bomber jacket and that it arrived on time. It’s great to know it made your day special! We truly appreciate your trust in our quality, and we look forward to serving you again in the future.
Warm Regards,
nyamericanjacket
The customer service team was also very responsive and helpful, making the whole process seamless. I highly recommend NY American Jacket for anyone looking for high-quality outerwear and a hassle-free shopping experience. Definitely will shop again!
Respuesta de NY American Jacket
Hi Hazel,
Thank you so much for your kind words! We’re thrilled to hear that our customer service team could make your experience smooth and enjoyable. Your recommendation truly means a lot to us. We're excited to have you shop with us again soon!
Warm Regards,
nyamericanjacket
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
