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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always buy the foot files from NYK1. I get dry skin on my heels due to hypothyroidism and these files do a great job of removing it. I do use another file though to smooth the heels afterwards, bu... Ver más

Valorada con 5 estrellas sobre 5

The shampoo and conditioner for keratin treated hair is the most amazing thing ever it completely reactivates the whole treatment again without even blow drying truly amazing stuff.. no sulfates etc o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My lashes have been meagre blonde, short, useless all my life & this is by far the best serum I’ve used, including Latisse. My upper lashes are now 1 cm long & my lower lashes just shy of a cm. It’s g... Ver más

Valorada con 5 estrellas sobre 5

I have used a number of NYK1 products over the years including the foot file (brilliant) Lash force (incredible results) the purple shampoo and conditioner (worked a treat) and Nail bond (super... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. también en la categoría
  3. Industria cosmética
  4. Tienda de cosméticos

Información proporcionada por diversas fuentes externas

NYK1 Gel Nail Polish, Lash Force, Remove One, Tan Force are our most popular products but you can find an exciting range of CND Shellac Products such as Nail Wraps and Rescue RXx to complement our award winning gel nail kits.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(141)

14 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Always buy my shampoo and conditioner…

Always buy my shampoo and conditioner have been for a long time . Had a problem with my conditioner recently, with in a few days I was sent a replacement. Always so very helpful on line , the company can’t do enough and they keep in contact making sure everything is all right with the products 10/10 would recommend this company

25 de julio de 2025
Valorada con 1 estrellas sobre 5

Stay clear. It’s not the product it was.

I’ve been using NYK1 for a couple of years now and have loved the product. However, my most recent purchase is not the same. The conditioner which used to be a lovely cream colour and great consistency is now terrible. It’s a pinky colour and leaves the scalp itching. It has damaged my hair causing breakage so I have no idea what changes they have made but if you have fragile fine hair, my advice would be to stay clear of this product. Such a shame it’s gone down hill.

1 de junio de 2025
Opinión espontánea
Logotipo de NYK1 Secrets

Respuesta de NYK1 Secrets

Hi Rita,

It’s Krissy here from the customer service team at NYK1 Secrets, thank you for taking the time to share your feedback, and I’m truly sorry to hear about your recent experience with our conditioner.
I’d love the chance to make this right for you. Please feel free to reach out to me directly at krissy@nyk1.com, and I’ll do my very best to get this sorted for you.

Looking forward to hearing from you,
Krissy xx

Valorada con 5 estrellas sobre 5

Absolutely fantastic shampoo n…

Absolutely fantastic shampoo n conditioner, I’ve bought absolutely loads over the years differently products rubbish they where , well what can I say , its fantastic, takes the yellow out off my hair , and the lovely colour blonde it leaves us unbelievable, I no I might sound like I’m going over board , but it’s great , I was even thinking off going light brown , till I tried these products so glad I didn’t , and found these two beauties , I’ve recommended to my friends who live in Spain , I’ve to order them some and take it over 👍👍, give it a try brilliant
Thankyou for providing such a good service too .

2 de junio de 2025
Valorada con 5 estrellas sobre 5

Effective. Nice People.

First and foremost, this stuff does actually work.
I know, right. You don't expect that sort of thing nowadays.
But I had a problem with my order because Amazon sent me a half-empty bottle that had clearly been returned and put back on the shelf.
My complaint was redirected to the company and dealt with by a delightful person named Krissy who sorted everything out in a very warm and professional way.
All things considered, then, I am happy to endorse both the company and the product.
Don't expect *instant* visible changes, though. For me, the first signs were a slight thickening and darkening of the hair shafts at around four weeks. From thereon the improvements continue. The quality of the final result will vary from person to person, I guess, but it will do something positive.

14 de abril de 2025
Valorada con 5 estrellas sobre 5

More than happy

Very helpful, lovely, professional customer services. Had a slight issue with my order and a very helpful girl called Krissy Arcilla couldn’t have been more wonderful. Thank you for your hard work x

20 de mayo de 2025
Valorada con 5 estrellas sobre 5

Happy customer

Nyk1 Lashforce does work! I am so happy with this item, you can see the results after one month. Fuller, thicker and longer lashes! Also i want to say that service is excelend and they care about their customers. Any problem and they solve it fast, i am so happy!

31 de marzo de 2025
Valorada con 5 estrellas sobre 5

Shampoo

I have been using their shampoo shampoo & conditioner for a while, it’s is amazing for my keratin treatments, I recently had an issue with my last order & Krissy solved it so professional, so well done Krissy & the team

6 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Product & Excellent Customer Service

I recently purchased a foot file from NYK1. This is an amazing product. Works so quickly. I had a small issue with the plastic skin collector but customer services were outstanding. I received a reply within 24 hrs and all communications were excellent. The matter was resolved quickly. Good to deal with a UK business and people who care

14 de enero de 2025
Opinión espontánea
Logotipo de NYK1 Secrets

Respuesta de NYK1 Secrets

Hi Susan,

Thank you so much for your amazing feedback! We’re thrilled you love the MegaFile Foot File and that our customer service could quickly resolve the issue for you. It’s wonderful to hear how much you value dealing with a UK business that truly cares—we’re always here if you need anything!

NYK1 Team

Valorada con 5 estrellas sobre 5

Great customer service and products

I just wanted to write and say what excellent customer service I recently received from NYK1. I wrote to them to inform them that a parcel I ordered and received of Sulfate free conditioner had leaked in the box. So I sent them an e mail via their site to inform them but could not attach a picture. They contacted me via e mail to ask me to send pictures which I duly did. They wrote back to me and informed me they will look at finding a way of sealing the bottle and thanked me for letting them know. I then received a followup email from them on the 24/12 asking if they thought the bottles were at their fullest on delivery. I said I did not think so but as I had started using them I could not confirm the weight. They were super kind and offered to send me a replacement. Wanted to say a huge thank you I appreciate that you followed up with me and did everything to make me feel like a valued customer.

31 de diciembre de 2024
Opinión espontánea
Logotipo de NYK1 Secrets

Respuesta de NYK1 Secrets

Hi Sangini,

Thank you so much for your kind words and for taking the time to share your experience! We’re so sorry for the inconvenience caused by the leaking bottle, but we’re thrilled to hear that you felt valued and well taken care of throughout the process.

We truly appreciate your feedback—it helps us improve and ensure our products are delivered in perfect condition. If you ever need anything else, we’re always here to help.

Thanks again for your lovely message—it means so much to us!

NYK1 Team

Valorada con 5 estrellas sobre 5

Really does work .

Great product , used for a year or more and my lashes are great ,I noticed a difference in the first few weeks of using , continue to use to maintain . Lashes definitely longer , always get comments regarding length.

15 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Conditioner consistency issue — fixed

I had an issue with my NYK1 Sulphate-free Conditioner consistency (which I'd bought via Amazon) and reached out to their customer support to see if they could help with the issue. Krissy has been absolutely fantastic, and they have sent me a replacement straight away, free of charge! x

5 de diciembre de 2024
Opinión espontánea

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