Nadia helped me from start to finish to get my email account set back up, been without it all week, and after ringing up quite a few times with no success I go into the 02 shop in meadowall and she so... Ver más
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Consulta las opiniones de los clientes
We came in looking for advice on getting a new iPhone we were advised on yhr the best deals, we ended up moving over to o2 from a different company on several devices. We were supported by mason who w... Ver más
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Went to store at Meadowhall to resolve a problem originating from Doncaster store. After purchasing a new phone for my son, and not wanting to ruin the surprise was advised to take out an additional n... Ver más
La empresa ha respondido
Nadia was friendly and helpful. She sorted a refund and Bolt on for me. We discussed a new tariff and she explained that the one I was already on would work better for me.
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Información sobre la empresa
Escrito por la empresa
O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.
Información de contacto
59 High Street, S9 1EN, Sheffield, Meadowhall, Reino Unido
- 0114 553 0598
4,8
Excelente
42 opiniones
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Excellent customer service, quick and easy
After multiple calls to customer services relating to my sim not working correctly to receive text messages I visited the store and sat down with Mason who was very friendly, helpful and managed to resolve my issue and replace my SIM card and regain full service to my phone. He went above and beyond in supporting me and was a quick and easy process, it was nice to speak to someone in person who was able to help.
1 de junio de 2026
Opinión espontánea
Respuesta de O2 - Meadowhall
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
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Facebook: https://bit.ly/3SeiTmv
Jamie Leigh was very friendly and…
Jamie Leigh was very friendly and helpful and resolved my problem promptly and professionally. She should be valued as part of your team.
1 de junio de 2026
Opinión espontánea
Respuesta de O2 - Meadowhall
Thank you so much for your kind words 😊
We’re really pleased to hear that Jamie was friendly, helpful and able to resolve your issue so quickly — we’ll be sure to pass your feedback on to her. She’ll really appreciate it 💙
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